TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
BELLAONYXNINA from
TURBOTAX
QUICK AND EASY, MY MOM TAUGHT ME HOW TO DO MY TAXES USING TURBOTAX.
Date published: 2021-03-27
Rated 4 out of 5 by
PaulD7000 from
Overall, worked well
Just submitted my taxes... Overall, good experience... Federal info had help at every step; State forms, less so. Had question on passive loss for TRUST... person I spoke with friendly, but wasn't very knowledgeable for this topic... Biggest issue... Purchasing state software should cover cost of electronic filing for one state.... Had to pay $25 additional dollars if I didn't want to use paper mail in option.... in addition... if you want to just deduct $25 from your refund... you have "click of button" option but are charged an additional $40 "processing" fee. Otherwise, took another 10 minutes to exit software, login to Turbotax account and pay by credit care (for no additional fee). Poor decisions after working with software for hours... at last step when you're at the finish line to deal with this... leaves your customers with bad taste in mouth for no reason... Hoping you change policy next year...
Date published: 2021-03-27
Rated 5 out of 5 by
BAC56 from
Easy and efficient.
This years taxes was defiantly a challenge! Turbo taxes did a great job for me.
Date published: 2021-03-27
Rated 5 out of 5 by
KB_33 from
TurboTax Filing is so EAAASSSYYYY
I was super stressed about submitting my taxes this year with the stimulus and being on unemployment. TurboTax was easy to use, walked me through all my options and made difficult questions quick and easy to process.
Date published: 2021-03-27
Rated 5 out of 5 by
dave0077 from
good
Very easy to use walks you through every step good
Date published: 2021-03-27
Rated 5 out of 5 by
Turbo2020 1st Resp Covid from
Easy, Informative,Received What Was Promised
It answered all my questions I was able to talk to a real life agent as promised and it was well worth the money to know I am protected
Date published: 2021-03-27
Rated 5 out of 5 by
sophie22yay from
Great!
Super easy! Loved how the website was structured. XX
Date published: 2021-03-27
Rated 5 out of 5 by
Steven1964 from
Turbo Tax is number one
It's easy to use, save time and money. I'll use it again next year
Date published: 2021-03-27
Rated 5 out of 5 by
NanKit123 from
Very Easy
The prompts really walked me through doing my taxes
Date published: 2021-03-27
Rated 4 out of 5 by
larry lane kt from
Turbo tax is good
I did not talk to support personnel. I think that I have used Turbo tax for about 10 years
All TurboTax® Offerings Reviews - Page 2245
Date published: 2021-03-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
BELLAONYXNINA from
TURBOTAX
QUICK AND EASY, MY MOM TAUGHT ME HOW TO DO MY TAXES USING TURBOTAX.
Date published: 2021-03-27
Rated 4 out of 5 by
PaulD7000 from
Overall, worked well
Just submitted my taxes... Overall, good experience... Federal info had help at every step; State forms, less so. Had question on passive loss for TRUST... person I spoke with friendly, but wasn't very knowledgeable for this topic... Biggest issue... Purchasing state software should cover cost of electronic filing for one state.... Had to pay $25 additional dollars if I didn't want to use paper mail in option.... in addition... if you want to just deduct $25 from your refund... you have "click of button" option but are charged an additional $40 "processing" fee. Otherwise, took another 10 minutes to exit software, login to Turbotax account and pay by credit care (for no additional fee). Poor decisions after working with software for hours... at last step when you're at the finish line to deal with this... leaves your customers with bad taste in mouth for no reason... Hoping you change policy next year...
Date published: 2021-03-27
Rated 5 out of 5 by
BAC56 from
Easy and efficient.
This years taxes was defiantly a challenge! Turbo taxes did a great job for me.
Date published: 2021-03-27
Rated 5 out of 5 by
KB_33 from
TurboTax Filing is so EAAASSSYYYY
I was super stressed about submitting my taxes this year with the stimulus and being on unemployment. TurboTax was easy to use, walked me through all my options and made difficult questions quick and easy to process.
Date published: 2021-03-27
Rated 5 out of 5 by
dave0077 from
good
Very easy to use walks you through every step good
Date published: 2021-03-27
Rated 5 out of 5 by
Turbo2020 1st Resp Covid from
Easy, Informative,Received What Was Promised
It answered all my questions I was able to talk to a real life agent as promised and it was well worth the money to know I am protected
Date published: 2021-03-27
Rated 5 out of 5 by
sophie22yay from
Great!
Super easy! Loved how the website was structured. XX
Date published: 2021-03-27
Rated 5 out of 5 by
Steven1964 from
Turbo Tax is number one
It's easy to use, save time and money. I'll use it again next year
Date published: 2021-03-27
Rated 5 out of 5 by
NanKit123 from
Very Easy
The prompts really walked me through doing my taxes
Date published: 2021-03-27
Rated 4 out of 5 by
larry lane kt from
Turbo tax is good
I did not talk to support personnel. I think that I have used Turbo tax for about 10 years
All TurboTax® Offerings Reviews - Page 2245
Date published: 2021-03-27