TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Rocks I've been using TurboTax since 1997 and have found them to be an incredibly reliable tax tool. I also purchase their Audit Protection, and even had to utilize it several years ago. The process was seamless, I won the case as it was frivolous to begin with. Can't say enough positive things about TurboTax!
Date published: 2021-04-29
Rated 5 out of 5 by from turbo tax was awesdome Turbo tax was very easy to use and resourceful for completing my taxes
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax is so easy! Turbo Tax is easy to download. It walks you through everything and Help is available for every line!
Date published: 2021-04-29
Rated 5 out of 5 by from GREAT EASY TO NAVIGATE LIKED THE ABILITY TO IMPORT INFORMATION
Date published: 2021-04-29
Rated 3 out of 5 by from Used it for years I always go thru the interview in Delux, but I feel that the questions could be better worded. This year I somehow made it through without it asking me about an IRA contribution? I went back later and added the Roth contribution. There was another thing it skipped, that I only knew about because I have been doing my own taxes for years. I wish it was easier to go back and forth between the interview and the forms. I mistakenly entered something wrong in my daughter's year of college because I didn't understand the question ( I think it was referring to what year she was in college but it wasn't very clear) It took me a half hour to find the appropriate form and then figure out out to edit it. I should have been able to use a back button once I realized what I had done wrong to go back and edit. It made a $1,000 difference in my refund. I am sure taxes are getting more complicated and therefor the program must be also. But I think that each year Turbo Tax gets harder to use. Not easier. Also I save my work and when I reentered it started me at the beginning again, and not where I left off. In addition, I am a mac user and your program only works on Mac operating system for a few years, and then requires that I upgrade my operating system. Why?
Date published: 2021-04-29
Rated 5 out of 5 by from As simple as corporate tax returns can be Turbotax has somehow managed to navigate the murky and bizantine waters of the US and PA Tax codes to deliver a solution that lets the industrius owner do their own taxes.
Date published: 2021-04-29
Rated 5 out of 5 by from turbo tax is great and quick following the onscreen prompts made filing understandable
Date published: 2021-04-29
Rated 5 out of 5 by from Great It was easy to follow and helped me complete my return faster.
Date published: 2021-04-29
Rated 1 out of 5 by from Not happy with changes Don’t like that now you charge an additional 50$ to e file. OK I can see paying for the program but e file should be free.
Date published: 2021-04-29
Rated 4 out of 5 by from I;ve used TurboTax for years, It was straight forward and easy to use. I value all the help options,
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2219
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Rocks I've been using TurboTax since 1997 and have found them to be an incredibly reliable tax tool. I also purchase their Audit Protection, and even had to utilize it several years ago. The process was seamless, I won the case as it was frivolous to begin with. Can't say enough positive things about TurboTax!
Date published: 2021-04-29
Rated 5 out of 5 by from turbo tax was awesdome Turbo tax was very easy to use and resourceful for completing my taxes
Date published: 2021-04-29
Rated 5 out of 5 by from Turbo Tax is so easy! Turbo Tax is easy to download. It walks you through everything and Help is available for every line!
Date published: 2021-04-29
Rated 5 out of 5 by from GREAT EASY TO NAVIGATE LIKED THE ABILITY TO IMPORT INFORMATION
Date published: 2021-04-29
Rated 3 out of 5 by from Used it for years I always go thru the interview in Delux, but I feel that the questions could be better worded. This year I somehow made it through without it asking me about an IRA contribution? I went back later and added the Roth contribution. There was another thing it skipped, that I only knew about because I have been doing my own taxes for years. I wish it was easier to go back and forth between the interview and the forms. I mistakenly entered something wrong in my daughter's year of college because I didn't understand the question ( I think it was referring to what year she was in college but it wasn't very clear) It took me a half hour to find the appropriate form and then figure out out to edit it. I should have been able to use a back button once I realized what I had done wrong to go back and edit. It made a $1,000 difference in my refund. I am sure taxes are getting more complicated and therefor the program must be also. But I think that each year Turbo Tax gets harder to use. Not easier. Also I save my work and when I reentered it started me at the beginning again, and not where I left off. In addition, I am a mac user and your program only works on Mac operating system for a few years, and then requires that I upgrade my operating system. Why?
Date published: 2021-04-29
Rated 5 out of 5 by from As simple as corporate tax returns can be Turbotax has somehow managed to navigate the murky and bizantine waters of the US and PA Tax codes to deliver a solution that lets the industrius owner do their own taxes.
Date published: 2021-04-29
Rated 5 out of 5 by from turbo tax is great and quick following the onscreen prompts made filing understandable
Date published: 2021-04-29
Rated 5 out of 5 by from Great It was easy to follow and helped me complete my return faster.
Date published: 2021-04-29
Rated 1 out of 5 by from Not happy with changes Don’t like that now you charge an additional 50$ to e file. OK I can see paying for the program but e file should be free.
Date published: 2021-04-29
Rated 4 out of 5 by from I;ve used TurboTax for years, It was straight forward and easy to use. I value all the help options,
Date published: 2021-04-29
All TurboTax® Offerings Reviews - Page 2219