TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from nice That was a great experience. I'm glad I bought the turbotax
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is great! We had a very smooth and easy experience using TurboTax Full Service Self-Employed!
Date published: 2022-04-08
Rated 5 out of 5 by from I'm very satisfied with TurboTax. I had Turbotax audit defended for 2020. Saundra was very helpful in clarifying the issues that had been raised by the IRS.
Date published: 2022-04-08
Rated 4 out of 5 by from Easy Tax interface My tax returns have been pretty simple and I have been able to follow along with the questions that Turbo Tax presents to find my best refund. This software is continuously easy to use year after year.
Date published: 2022-04-08
Rated 4 out of 5 by from Turbotax used to be free very easy. was surprised a basic filing wasn't free anymore
Date published: 2022-04-08
Rated 5 out of 5 by from GREAT FAST AND EASY THE BEST AND FAST SAMPLE AND EASY I REALLY RECOMEN EVERYTING IS FAST
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is AWESOME! Easy to understand, and if questions arise there are answers to concerns.
Date published: 2022-04-08
Rated 1 out of 5 by from Worst experience ever had with TurboTax It took FOREVER to get taxes done due to constant "Not Responding" messages. And at the end it was impossible to e-file my state taxes along with Federal. After HOURS of trying and retrying, I finally gave up and just e-filed the Federal and printed the State. I've been using TurboTax for over ten years and never has it been this bad. Will be looking for something else next year.
Date published: 2022-04-08
Rated 3 out of 5 by from needs improvement I have many sales of stocks in a Trust. TT Business does not allow download of the information from the broker. Entering each transaction by hand is time consuming and can cause many errors. It took me 4 days to find one entry where I didn't check one box that didn't allow the entry to load on the tax form.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax works for me! I'm retired and don't have much so this is the way to go for me. I found it pretty easy.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2219
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from nice That was a great experience. I'm glad I bought the turbotax
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is great! We had a very smooth and easy experience using TurboTax Full Service Self-Employed!
Date published: 2022-04-08
Rated 5 out of 5 by from I'm very satisfied with TurboTax. I had Turbotax audit defended for 2020. Saundra was very helpful in clarifying the issues that had been raised by the IRS.
Date published: 2022-04-08
Rated 4 out of 5 by from Easy Tax interface My tax returns have been pretty simple and I have been able to follow along with the questions that Turbo Tax presents to find my best refund. This software is continuously easy to use year after year.
Date published: 2022-04-08
Rated 4 out of 5 by from Turbotax used to be free very easy. was surprised a basic filing wasn't free anymore
Date published: 2022-04-08
Rated 5 out of 5 by from GREAT FAST AND EASY THE BEST AND FAST SAMPLE AND EASY I REALLY RECOMEN EVERYTING IS FAST
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is AWESOME! Easy to understand, and if questions arise there are answers to concerns.
Date published: 2022-04-08
Rated 1 out of 5 by from Worst experience ever had with TurboTax It took FOREVER to get taxes done due to constant "Not Responding" messages. And at the end it was impossible to e-file my state taxes along with Federal. After HOURS of trying and retrying, I finally gave up and just e-filed the Federal and printed the State. I've been using TurboTax for over ten years and never has it been this bad. Will be looking for something else next year.
Date published: 2022-04-08
Rated 3 out of 5 by from needs improvement I have many sales of stocks in a Trust. TT Business does not allow download of the information from the broker. Entering each transaction by hand is time consuming and can cause many errors. It took me 4 days to find one entry where I didn't check one box that didn't allow the entry to load on the tax form.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax works for me! I'm retired and don't have much so this is the way to go for me. I found it pretty easy.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2219