TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Relatively easy to use and follow When finished taxes, the price that was selected at the start was not the cost when finalized taxes. The cost went up as I had completed my Federal taxes prior to March, but finished my State, today March 5th. Called Kim, who explained the early filing "Discount" price and after March price. I never saw anything pertaining to this increase, or obviously would have completed the State as well, in just about the extra hour needed, for the $20+ difference. Kim was very understanding and patient with me and provided and service code to reduce the overall cost. Of which, I was very appreciative. I'll keep this early filing date in mind for future filings. Thank you
Date published: 2023-03-06
Rated 5 out of 5 by from Great Experience filing my taxes It was easy to follow, even in the things that I thought may be complicated.
Date published: 2023-03-06
Rated 5 out of 5 by from Extremely Satisfied with the Process I am new to filing taxes for my S Corp. I was a year behind filing taxes and Turbo Tax made it so easy for me.
Date published: 2023-03-06
Rated 1 out of 5 by from Stop asking me to upgrade You can ask once, don’t keep asking me to upgrade, it may make me find a different provider. Also allow us to indicate we will manually type in information for all forms. Don’t make me click four times to manually do it for every form. Finally, the standard Ira contribution form is always very confusing on this app, you should be able to make this easier. I’ve been using this service for years, the price may not be worth it anymore.
Date published: 2023-03-06
Rated 5 out of 5 by from great software The turboTax is easy to use. I only need to answer few questions to get e-file.
Date published: 2023-03-06
Rated 5 out of 5 by from John's awesome! John was very very very knowledgeable and helpful!
Date published: 2023-03-06
Rated 4 out of 5 by from Small Issue with Turbo Tax Going through the Turbo Tax, it's all very detailed and all encompassing. It will point out many things that I didn't even consider deducting. Everything was fine except for a small detail, when I had to do a recharacterization of a ROTH IRA, it told me to change it to a Traditional IRA to prevent a penalty because I over contributed more than my W-2 earnings, so I spent several weeks making that transaction, to find out that I could not enter a traditional IRA either because I didn't have sufficient W-2 income to cover that ROTH or Traditional IRA contribution. What I should have been told was that if I didn't have enough W-2 income earnings, that it was REQUIRED to withdraw the contribution rather than telling me that I could do a recharacterization. I now owe a penalty because Turbo Tax didn't give me that direct option in its instructions when I had time to do it.
Date published: 2023-03-06
Rated 5 out of 5 by from Good software Good software highly recommended. makes filing easy.
Date published: 2023-03-06
Rated 5 out of 5 by from TurboTax is all you need! I have used TurboTax to prepare my taxes for more than 20 years, it's the only tax software that I trust and have never encountered any problems with errors or audits.
Date published: 2023-03-06
Rated 3 out of 5 by from Expensive and unclear Improving as compared to previous years, but still very cumbersome to use for aspects like foreign taxes and foreign dividends from funds. It doesn't make sense to save on a CPA to file taxes if you have to pay for additional consultancy to intuit. The overall experience is expensive when compared to the applications provided free of charge by the official tax offices in other countries.
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 2209
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Relatively easy to use and follow When finished taxes, the price that was selected at the start was not the cost when finalized taxes. The cost went up as I had completed my Federal taxes prior to March, but finished my State, today March 5th. Called Kim, who explained the early filing "Discount" price and after March price. I never saw anything pertaining to this increase, or obviously would have completed the State as well, in just about the extra hour needed, for the $20+ difference. Kim was very understanding and patient with me and provided and service code to reduce the overall cost. Of which, I was very appreciative. I'll keep this early filing date in mind for future filings. Thank you
Date published: 2023-03-06
Rated 5 out of 5 by from Great Experience filing my taxes It was easy to follow, even in the things that I thought may be complicated.
Date published: 2023-03-06
Rated 5 out of 5 by from Extremely Satisfied with the Process I am new to filing taxes for my S Corp. I was a year behind filing taxes and Turbo Tax made it so easy for me.
Date published: 2023-03-06
Rated 1 out of 5 by from Stop asking me to upgrade You can ask once, don’t keep asking me to upgrade, it may make me find a different provider. Also allow us to indicate we will manually type in information for all forms. Don’t make me click four times to manually do it for every form. Finally, the standard Ira contribution form is always very confusing on this app, you should be able to make this easier. I’ve been using this service for years, the price may not be worth it anymore.
Date published: 2023-03-06
Rated 5 out of 5 by from great software The turboTax is easy to use. I only need to answer few questions to get e-file.
Date published: 2023-03-06
Rated 5 out of 5 by from John's awesome! John was very very very knowledgeable and helpful!
Date published: 2023-03-06
Rated 4 out of 5 by from Small Issue with Turbo Tax Going through the Turbo Tax, it's all very detailed and all encompassing. It will point out many things that I didn't even consider deducting. Everything was fine except for a small detail, when I had to do a recharacterization of a ROTH IRA, it told me to change it to a Traditional IRA to prevent a penalty because I over contributed more than my W-2 earnings, so I spent several weeks making that transaction, to find out that I could not enter a traditional IRA either because I didn't have sufficient W-2 income to cover that ROTH or Traditional IRA contribution. What I should have been told was that if I didn't have enough W-2 income earnings, that it was REQUIRED to withdraw the contribution rather than telling me that I could do a recharacterization. I now owe a penalty because Turbo Tax didn't give me that direct option in its instructions when I had time to do it.
Date published: 2023-03-06
Rated 5 out of 5 by from Good software Good software highly recommended. makes filing easy.
Date published: 2023-03-06
Rated 5 out of 5 by from TurboTax is all you need! I have used TurboTax to prepare my taxes for more than 20 years, it's the only tax software that I trust and have never encountered any problems with errors or audits.
Date published: 2023-03-06
Rated 3 out of 5 by from Expensive and unclear Improving as compared to previous years, but still very cumbersome to use for aspects like foreign taxes and foreign dividends from funds. It doesn't make sense to save on a CPA to file taxes if you have to pay for additional consultancy to intuit. The overall experience is expensive when compared to the applications provided free of charge by the official tax offices in other countries.
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 2209