TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Just finished my taxes! I was able to find answers to my questions within the e-file program.
Date published: 2023-04-16
Rated 5 out of 5 by from awesome and fast awesome and fast.....and always dependable. easy to use.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent My experience was great! Turbo Tax is easy to use, pause, and pick up where I left off.
Date published: 2023-04-16
Rated 5 out of 5 by from Hate Tax Season but Turbo Tax eases the tension Been using Turbo Tax for over ten years. Makes tax preparation easy or at the very least, very manageable. I've kept coming back and will continue to come back tackling tax season with TurboTax. Maybe one suggestion: build in a calculator.
Date published: 2023-04-16
Rated 2 out of 5 by from A little disappointed I felt a little disappointed after using this tax service for many years. The fee has gone up way more than prior years to $120 even though my tax situation has always been the same. The website was designed to not give me the option to choose cheaper fee. I will most likely use a different tax service for next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is very helpful My experience as good and has been for many years now.
Date published: 2023-04-16
Rated 1 out of 5 by from Too many extra charges I'm paying to file my taxes, not to include hidden fees; I was charged extra for filing both together and there is no filing fee if I do it myself, which I'll probably do next year; customer agreements and legal documents mean nothing to anyone but accountants and lawyers. Either charge the rate that is advertised at the beginning, the $119, or get out of the business. I shouldn't be charged for e-filing nor filing both returns together. Not everyone has the money to be paying seven different fees that ultimately cost around $250 more than advertised when the process starts. I only went through with it this time because I was out of time.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS AMAZING! TURBO TAX MAKES SURE TO COVER EVERYTHING TO ENSURE YOU RECEIVE THE RETURN YOU DESERVE
Date published: 2023-04-16
Rated 1 out of 5 by from Charged me Fees I never had to pay with Turbo Tax it will be the last time I use this service SO many fees
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy. Lets me type in extra incomes . . .there is an easy of going back to correct things. . .I like how TurboTax links up with the bank once you insert the payer ID number.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2185
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Just finished my taxes! I was able to find answers to my questions within the e-file program.
Date published: 2023-04-16
Rated 5 out of 5 by from awesome and fast awesome and fast.....and always dependable. easy to use.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent My experience was great! Turbo Tax is easy to use, pause, and pick up where I left off.
Date published: 2023-04-16
Rated 5 out of 5 by from Hate Tax Season but Turbo Tax eases the tension Been using Turbo Tax for over ten years. Makes tax preparation easy or at the very least, very manageable. I've kept coming back and will continue to come back tackling tax season with TurboTax. Maybe one suggestion: build in a calculator.
Date published: 2023-04-16
Rated 2 out of 5 by from A little disappointed I felt a little disappointed after using this tax service for many years. The fee has gone up way more than prior years to $120 even though my tax situation has always been the same. The website was designed to not give me the option to choose cheaper fee. I will most likely use a different tax service for next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is very helpful My experience as good and has been for many years now.
Date published: 2023-04-16
Rated 1 out of 5 by from Too many extra charges I'm paying to file my taxes, not to include hidden fees; I was charged extra for filing both together and there is no filing fee if I do it myself, which I'll probably do next year; customer agreements and legal documents mean nothing to anyone but accountants and lawyers. Either charge the rate that is advertised at the beginning, the $119, or get out of the business. I shouldn't be charged for e-filing nor filing both returns together. Not everyone has the money to be paying seven different fees that ultimately cost around $250 more than advertised when the process starts. I only went through with it this time because I was out of time.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS AMAZING! TURBO TAX MAKES SURE TO COVER EVERYTHING TO ENSURE YOU RECEIVE THE RETURN YOU DESERVE
Date published: 2023-04-16
Rated 1 out of 5 by from Charged me Fees I never had to pay with Turbo Tax it will be the last time I use this service SO many fees
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy. Lets me type in extra incomes . . .there is an easy of going back to correct things. . .I like how TurboTax links up with the bank once you insert the payer ID number.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2185