TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from very detailed user friendly but lengthy and it won't print my return friendly
Date published: 2021-05-05
Rated 3 out of 5 by from I've been saying for years; it needs this: TT needs the ability to put a supporting detail on ANY entry box anywhere in the program! How many time have you seen that last year you put $72 in this box, but rack your brain, you can't remember what it was. Secondly, when there's a form change or a change in the format of a form or the IRS wants to see it displayed differently, TT should tell us. Ex: last year showed $5436 in property taxes paid, this year it only showed $1060 of property taxes paid, even though I put in the same rough amount as last year! Yes it's a rental property and yes TT broke out the amount while calculating the % of split, but come on! it's alarming to see " last year your prop taxes were $5436 and this year they're $1060". Well that will send you into a mild panic wondering if you inputted the wrong amount last year or if TT's broken this year or what. So...TT, if the IRS wants to see something displayed differently than last year, fine, but add a note saying " Hey, this amount is very different from last year due to the way......."
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is Great Easy, they walk you through ever step. They look for every deduction you can possibly get.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy Easy, just make sure you have all your paperwork!!
Date published: 2021-05-05
Rated 4 out of 5 by from Very intuitive..Provides step by step guidance... Very user friendly on a complex topic and ensures compliance.
Date published: 2021-05-05
Rated 5 out of 5 by from Great Experience!! Wow!! This tool really delivers a very concise and unambiguous method of filing taxes. I'm looking forward to using this utility for all of my subsequent tax filings.
Date published: 2021-05-05
Rated 1 out of 5 by from Many unexpected payments, deceitful practice They start by saying it costs 60 dollars without mentioning that is only for the federal tax and each state is 50 dollars extra. Then on top of that they charged 40 dollars at the very end for paying with my tax return. So after you sink 2 hours into filling out all the forms you find out you are being charged triple the advertised price.
Date published: 2021-05-05
Rated 4 out of 5 by from Good for military families More senior military families will often have multistate investments, and TurboTax has the ability to reconcile that. Been using it for over ten years and it does a great job at helping us sort out properties and businesses in different states.
Date published: 2021-05-05
Rated 5 out of 5 by from Great Program a real no brainer I use Turbo Tax every year. I am not an expert but if I need one they are there.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is the best! We have been using TurboTax for many years! Excellent experience!!
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2185
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very detailed user friendly but lengthy and it won't print my return friendly
Date published: 2021-05-05
Rated 3 out of 5 by from I've been saying for years; it needs this: TT needs the ability to put a supporting detail on ANY entry box anywhere in the program! How many time have you seen that last year you put $72 in this box, but rack your brain, you can't remember what it was. Secondly, when there's a form change or a change in the format of a form or the IRS wants to see it displayed differently, TT should tell us. Ex: last year showed $5436 in property taxes paid, this year it only showed $1060 of property taxes paid, even though I put in the same rough amount as last year! Yes it's a rental property and yes TT broke out the amount while calculating the % of split, but come on! it's alarming to see " last year your prop taxes were $5436 and this year they're $1060". Well that will send you into a mild panic wondering if you inputted the wrong amount last year or if TT's broken this year or what. So...TT, if the IRS wants to see something displayed differently than last year, fine, but add a note saying " Hey, this amount is very different from last year due to the way......."
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is Great Easy, they walk you through ever step. They look for every deduction you can possibly get.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy Easy, just make sure you have all your paperwork!!
Date published: 2021-05-05
Rated 4 out of 5 by from Very intuitive..Provides step by step guidance... Very user friendly on a complex topic and ensures compliance.
Date published: 2021-05-05
Rated 5 out of 5 by from Great Experience!! Wow!! This tool really delivers a very concise and unambiguous method of filing taxes. I'm looking forward to using this utility for all of my subsequent tax filings.
Date published: 2021-05-05
Rated 1 out of 5 by from Many unexpected payments, deceitful practice They start by saying it costs 60 dollars without mentioning that is only for the federal tax and each state is 50 dollars extra. Then on top of that they charged 40 dollars at the very end for paying with my tax return. So after you sink 2 hours into filling out all the forms you find out you are being charged triple the advertised price.
Date published: 2021-05-05
Rated 4 out of 5 by from Good for military families More senior military families will often have multistate investments, and TurboTax has the ability to reconcile that. Been using it for over ten years and it does a great job at helping us sort out properties and businesses in different states.
Date published: 2021-05-05
Rated 5 out of 5 by from Great Program a real no brainer I use Turbo Tax every year. I am not an expert but if I need one they are there.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is the best! We have been using TurboTax for many years! Excellent experience!!
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2185