TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy & efficient! We used TurboTax Full Service this year as a last resort because we couldn't find an individual tax preparer we liked--and are we ever glad we did! We were matched with Latanya, and she was awesome. Professional yet friendly and relaxed; her manner and expertise helped reduce the stress I typically feel around tax time. All I had to do was upload the requested documents and answer a few questions, and Latanya did all the rest. Easy peasy lemon squeezy! Shout out to Vincentia as well, the first point of contact who reviewed our situation and paired us with Latanya. Vincentia, too, was a delight to work with!
Date published: 2022-04-09
Rated 5 out of 5 by from Simple to Use I have been doing my own taxes for 5yrs now. So much easier then having to go into an establishment. As long as you have the basic documents like W-2, 1099, etc. you can't go wrong. Walks you through step by step.
Date published: 2022-04-09
Rated 1 out of 5 by from Bad version this year Frustrating version this year - there are years where the version are bad, but this year takes the cake. Who lead the design team? Did they even test it by taking a filing through to the end? There are areas that you cannot go back and correct, I had to start a new one, that took another few hours - what a waste - very disappointed.
Date published: 2022-04-09
Rated 5 out of 5 by from Very user friendly! Turbo tax makes it so easy to do our business taxes, making sure we don't miss anything or skip any important information or forms.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax - thorough and complete Year over year the Turbo Tax experience becomes easier and faster to complete.
Date published: 2022-04-09
Rated 2 out of 5 by from Dumbed down cloud version! The cloud version is missing features that used to make this program invaluable in the past. Specifically features like bookmarking inputs, being able to preview actual federal and state forms. The actual forms are now blocked behind a paywall and you can't see them until you pay for the product, which is incidentally the same time you are submitting your returns. I know from experience that Turbotax makes assumptions and often leaves blank blocks that I think should be filled in, or doesn't remove all the information I entered as a test to see what my best tax return situation would be. When entering dependents information to test if I should claim them, I have found remnants of that information left on forms after I removed them. This is why I want to be able to see the forms before submitting. While I used to appreciate using this product and bought it's DVD every year for the last decade, I will be avoiding the cloud based version of Turbotax in the future.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is great! Makes filing your taxes easy, step by step instructions
Date published: 2022-04-09
Rated 5 out of 5 by from 100% Satisfaction I have used Turbo Tax since 2014 and am happy with the detail that it provides, Turbo Tax has made an Independent Taxpayer/Preparer out of me!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to use. Guidance through the program is better than last year by identifying that the standard deduction is the better option earlier in the process!
Date published: 2022-04-09
Rated 4 out of 5 by from It was easy to use Had a great experience. Marty was great, though I had little communication with him. I'm sure he knows all tax breaks I could receive, however.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2185
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy & efficient! We used TurboTax Full Service this year as a last resort because we couldn't find an individual tax preparer we liked--and are we ever glad we did! We were matched with Latanya, and she was awesome. Professional yet friendly and relaxed; her manner and expertise helped reduce the stress I typically feel around tax time. All I had to do was upload the requested documents and answer a few questions, and Latanya did all the rest. Easy peasy lemon squeezy! Shout out to Vincentia as well, the first point of contact who reviewed our situation and paired us with Latanya. Vincentia, too, was a delight to work with!
Date published: 2022-04-09
Rated 5 out of 5 by from Simple to Use I have been doing my own taxes for 5yrs now. So much easier then having to go into an establishment. As long as you have the basic documents like W-2, 1099, etc. you can't go wrong. Walks you through step by step.
Date published: 2022-04-09
Rated 1 out of 5 by from Bad version this year Frustrating version this year - there are years where the version are bad, but this year takes the cake. Who lead the design team? Did they even test it by taking a filing through to the end? There are areas that you cannot go back and correct, I had to start a new one, that took another few hours - what a waste - very disappointed.
Date published: 2022-04-09
Rated 5 out of 5 by from Very user friendly! Turbo tax makes it so easy to do our business taxes, making sure we don't miss anything or skip any important information or forms.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax - thorough and complete Year over year the Turbo Tax experience becomes easier and faster to complete.
Date published: 2022-04-09
Rated 2 out of 5 by from Dumbed down cloud version! The cloud version is missing features that used to make this program invaluable in the past. Specifically features like bookmarking inputs, being able to preview actual federal and state forms. The actual forms are now blocked behind a paywall and you can't see them until you pay for the product, which is incidentally the same time you are submitting your returns. I know from experience that Turbotax makes assumptions and often leaves blank blocks that I think should be filled in, or doesn't remove all the information I entered as a test to see what my best tax return situation would be. When entering dependents information to test if I should claim them, I have found remnants of that information left on forms after I removed them. This is why I want to be able to see the forms before submitting. While I used to appreciate using this product and bought it's DVD every year for the last decade, I will be avoiding the cloud based version of Turbotax in the future.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is great! Makes filing your taxes easy, step by step instructions
Date published: 2022-04-09
Rated 5 out of 5 by from 100% Satisfaction I have used Turbo Tax since 2014 and am happy with the detail that it provides, Turbo Tax has made an Independent Taxpayer/Preparer out of me!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to use. Guidance through the program is better than last year by identifying that the standard deduction is the better option earlier in the process!
Date published: 2022-04-09
Rated 4 out of 5 by from It was easy to use Had a great experience. Marty was great, though I had little communication with him. I'm sure he knows all tax breaks I could receive, however.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2185