TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax works for me! Was fearful about whether it would be complicated to amend my return, but found it very easy.
Date published: 2023-08-14
Rated 5 out of 5 by from Turbotax 2022 I always use TurboTax. I did not engage an expert.
Date published: 2023-08-14
Rated 1 out of 5 by from for profit scam As a first time filer, the system rushed me through the tax process and I forgot to file additional forms, but the feds already accepted my form. I couldn't do it through another process ($189) and TT abuses this to lock me in so I ended up paying the overpriced fee for premium just to file correctly but I could've done it another way for free. And these were basic changes. Never using this again. Shouldn't have expected any business to be that different. chances are this review will get lost.
Date published: 2023-08-14
Rated 5 out of 5 by from Turbo Tax is Awesome Quick, simple, with guided steps throughout the whole process
Date published: 2023-08-14
Rated 5 out of 5 by from Awesome tax software Have used Turbo Tax for many years and it has been a very good software for filing my taxes. Have used several versions depending on the complexity of my return each particular year and never any issues.
Date published: 2023-08-14
Rated 4 out of 5 by from Easy to Use year after year I've used turbo tax for the past 10 years. Love the easy of the program.
Date published: 2023-08-14
Rated 1 out of 5 by from Why pay $75 when you can't file online I've never had problems with turbotax however, this year the price seems excessif when I can't even file it online. So I have to file it by mail and pay the the postage from abroad.
Date published: 2023-08-14
Rated 1 out of 5 by from Revolving extortion star program for max sub. The pages basically kept repeating asking for info I wouldn't know as a selected renter for the star program (a program the website basically placed me in, and I probably don't actually qualify for). Continuing to ask me to buy the MAX coverage probably using an extortion style misinformation filing. Then didn't give me the option to cancel the star page. Since I must file before October (Aug. 14th being the date I filed) I didn't know what to do since the live assistant page was stuck on the loading page for too many minutes. Seems next year I'll just download the forms and send them myself. EXTORTION. If you're filing 1099's don't use turbotax.
Date published: 2023-08-14
Rated 3 out of 5 by from Forced premium services I think it's ridiculous that I have to pay for Premium services when i'm receiving list in a thousand dollars from my income taxes. Turbo text makes it where you can't proceed unless you select the premium service. All I followed was a simple 1040 and a 1099 along with the state taxes. Additionally no need to file business expenses.
Date published: 2023-08-14
Rated 4 out of 5 by from t tax review i thought this new version was basically fine...the older versions let you get into specific areas (if you wanted). this one is more automated. i wanted to be able to skip around and into specific income or deduction items rather than have to go through the various question pages. we should have the choice throughout the process. otherwise, good product.
Date published: 2023-08-14
All TurboTax® Offerings Reviews - Page 216
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax works for me! Was fearful about whether it would be complicated to amend my return, but found it very easy.
Date published: 2023-08-14
Rated 5 out of 5 by from Turbotax 2022 I always use TurboTax. I did not engage an expert.
Date published: 2023-08-14
Rated 1 out of 5 by from for profit scam As a first time filer, the system rushed me through the tax process and I forgot to file additional forms, but the feds already accepted my form. I couldn't do it through another process ($189) and TT abuses this to lock me in so I ended up paying the overpriced fee for premium just to file correctly but I could've done it another way for free. And these were basic changes. Never using this again. Shouldn't have expected any business to be that different. chances are this review will get lost.
Date published: 2023-08-14
Rated 5 out of 5 by from Turbo Tax is Awesome Quick, simple, with guided steps throughout the whole process
Date published: 2023-08-14
Rated 5 out of 5 by from Awesome tax software Have used Turbo Tax for many years and it has been a very good software for filing my taxes. Have used several versions depending on the complexity of my return each particular year and never any issues.
Date published: 2023-08-14
Rated 4 out of 5 by from Easy to Use year after year I've used turbo tax for the past 10 years. Love the easy of the program.
Date published: 2023-08-14
Rated 1 out of 5 by from Why pay $75 when you can't file online I've never had problems with turbotax however, this year the price seems excessif when I can't even file it online. So I have to file it by mail and pay the the postage from abroad.
Date published: 2023-08-14
Rated 1 out of 5 by from Revolving extortion star program for max sub. The pages basically kept repeating asking for info I wouldn't know as a selected renter for the star program (a program the website basically placed me in, and I probably don't actually qualify for). Continuing to ask me to buy the MAX coverage probably using an extortion style misinformation filing. Then didn't give me the option to cancel the star page. Since I must file before October (Aug. 14th being the date I filed) I didn't know what to do since the live assistant page was stuck on the loading page for too many minutes. Seems next year I'll just download the forms and send them myself. EXTORTION. If you're filing 1099's don't use turbotax.
Date published: 2023-08-14
Rated 3 out of 5 by from Forced premium services I think it's ridiculous that I have to pay for Premium services when i'm receiving list in a thousand dollars from my income taxes. Turbo text makes it where you can't proceed unless you select the premium service. All I followed was a simple 1040 and a 1099 along with the state taxes. Additionally no need to file business expenses.
Date published: 2023-08-14
Rated 4 out of 5 by from t tax review i thought this new version was basically fine...the older versions let you get into specific areas (if you wanted). this one is more automated. i wanted to be able to skip around and into specific income or deduction items rather than have to go through the various question pages. we should have the choice throughout the process. otherwise, good product.
Date published: 2023-08-14
All TurboTax® Offerings Reviews - Page 216