TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Tommy 57 from
Tara was awesome
Tara was absolutely awesome she hands over everything professionally
Date published: 2022-05-05
Rated 5 out of 5 by
Gabby1236 from
AMAZING
So easy, made my life easier! Very good! The tips also helped me step by step
Date published: 2022-05-05
Rated 5 out of 5 by
Dala 17 from
the best
It was perfect and right on point thank you she was very helpful
Date published: 2022-05-05
Rated 5 out of 5 by
Nookie5 from
turbotax was great for my first time of using it
I love the way Turbotax walks you through each step. I wish it was more options to use, therefore, there wouldn't be any confusion, for any other steps, from pasted W-2's.
Date published: 2022-05-05
Rated 3 out of 5 by
Mardie66 from
Not friendly
I had to pay more this year while I made less than last year
Date published: 2022-05-05
Rated 5 out of 5 by
Dansolo91 from
Was helpful
Help me with all I asked was always there to answer questions
Date published: 2022-05-05
Rated 1 out of 5 by
TechAZ2321 from
Extremely Overpriced and Inconsistent
I got jumped around from expert to expert, had to waste time filing an extension and really didn't feel like I got any level of personal service. No tips to save on taxes or make sure things were categorized correctly. They did what I could have done.
Date published: 2022-05-05
Rated 5 out of 5 by
paul_boston_11 from
Dawn from Turbo Tax was great
Great job and fully satisfied with the service and the refund.
Date published: 2022-05-05
Rated 1 out of 5 by
KarenNYC23 from
Too expensive; false free claims on ads
expensive filing software!! Charged me almost 25% of my entire return amount
Date published: 2022-05-05
Rated 2 out of 5 by
CE1123 from
Communication needs to improve
I began my expert-assisted tax process in March and my expert was unable to finish by the 4/18 deadline. At that point, my account was closed, I had to file an extension, and wait a week to speak to a Turbo Tax professional. I was not aware my account would be closed and there needs to be better communication about what will happen when your tax expert cannot complete your return in time. I had to be placed with another expert given my expert was no longer available after 4/18.
All TurboTax® Offerings Reviews - Page 216
Date published: 2022-05-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Tommy 57 from
Tara was awesome
Tara was absolutely awesome she hands over everything professionally
Date published: 2022-05-05
Rated 5 out of 5 by
Gabby1236 from
AMAZING
So easy, made my life easier! Very good! The tips also helped me step by step
Date published: 2022-05-05
Rated 5 out of 5 by
Dala 17 from
the best
It was perfect and right on point thank you she was very helpful
Date published: 2022-05-05
Rated 5 out of 5 by
Nookie5 from
turbotax was great for my first time of using it
I love the way Turbotax walks you through each step. I wish it was more options to use, therefore, there wouldn't be any confusion, for any other steps, from pasted W-2's.
Date published: 2022-05-05
Rated 3 out of 5 by
Mardie66 from
Not friendly
I had to pay more this year while I made less than last year
Date published: 2022-05-05
Rated 5 out of 5 by
Dansolo91 from
Was helpful
Help me with all I asked was always there to answer questions
Date published: 2022-05-05
Rated 1 out of 5 by
TechAZ2321 from
Extremely Overpriced and Inconsistent
I got jumped around from expert to expert, had to waste time filing an extension and really didn't feel like I got any level of personal service. No tips to save on taxes or make sure things were categorized correctly. They did what I could have done.
Date published: 2022-05-05
Rated 5 out of 5 by
paul_boston_11 from
Dawn from Turbo Tax was great
Great job and fully satisfied with the service and the refund.
Date published: 2022-05-05
Rated 1 out of 5 by
KarenNYC23 from
Too expensive; false free claims on ads
expensive filing software!! Charged me almost 25% of my entire return amount
Date published: 2022-05-05
Rated 2 out of 5 by
CE1123 from
Communication needs to improve
I began my expert-assisted tax process in March and my expert was unable to finish by the 4/18 deadline. At that point, my account was closed, I had to file an extension, and wait a week to speak to a Turbo Tax professional. I was not aware my account would be closed and there needs to be better communication about what will happen when your tax expert cannot complete your return in time. I had to be placed with another expert given my expert was no longer available after 4/18.
All TurboTax® Offerings Reviews - Page 216
Date published: 2022-05-05