TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from $200 to copy in my W-2 For the low price of my entire tax refund, TurboTax helped me to copy in merely my W-2 and nothing more. I am so glad I went with this product. I didn't want the laughable amount tossed at me by the Fed, any way!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is the best Love, love, love TurboTax! I have been filing using TurboTax for probably ten years now and I wouldn't do my taxes any other way!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax works well It was great. It is an easy program to follow with clear directions.
Date published: 2023-04-16
Rated 2 out of 5 by from Ugh Lots of trouble this year. Kept changing my answers then saying things were wrong and wouldn’t let me file. Probably in an attempt to get people to upgrade. Each year say I’m not going yo use next year. This might truly be the year!
Date published: 2023-04-16
Rated 5 out of 5 by from It's a no brainer to use Step by step, I felt Turbo Tax had my back every step until completion.
Date published: 2023-04-16
Rated 3 out of 5 by from Can't get to support forms after inputting once The software won't let you back to TurboTax supporting schedules to make corrections. This is bad. I had to file incorrectly because the Q&A wouldn't take me back to that spot.
Date published: 2023-04-16
Rated 5 out of 5 by from Best software ever! I've been using this software for over 5 years and it is an absolute dream to work with. User friendly, easy to navigate, easy to troubleshoot. Really excellent solution to the headache of working with an accountant!
Date published: 2023-04-16
Rated 3 out of 5 by from Down load version Had to use down load version this year did not seem to flow well. Difficulty in navagateing back to prior sections. to recheck info
Date published: 2023-04-16
Rated 5 out of 5 by from Cassie was Awesome! Cassie was extremely patient and helpful. She worked with me for well for 2 and a half hours.
Date published: 2023-04-16
Rated 4 out of 5 by from Best Tax Software Excellent! Easy to use and also recognizes and solves tricky problems easily.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2097
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from $200 to copy in my W-2 For the low price of my entire tax refund, TurboTax helped me to copy in merely my W-2 and nothing more. I am so glad I went with this product. I didn't want the laughable amount tossed at me by the Fed, any way!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is the best Love, love, love TurboTax! I have been filing using TurboTax for probably ten years now and I wouldn't do my taxes any other way!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax works well It was great. It is an easy program to follow with clear directions.
Date published: 2023-04-16
Rated 2 out of 5 by from Ugh Lots of trouble this year. Kept changing my answers then saying things were wrong and wouldn’t let me file. Probably in an attempt to get people to upgrade. Each year say I’m not going yo use next year. This might truly be the year!
Date published: 2023-04-16
Rated 5 out of 5 by from It's a no brainer to use Step by step, I felt Turbo Tax had my back every step until completion.
Date published: 2023-04-16
Rated 3 out of 5 by from Can't get to support forms after inputting once The software won't let you back to TurboTax supporting schedules to make corrections. This is bad. I had to file incorrectly because the Q&A wouldn't take me back to that spot.
Date published: 2023-04-16
Rated 5 out of 5 by from Best software ever! I've been using this software for over 5 years and it is an absolute dream to work with. User friendly, easy to navigate, easy to troubleshoot. Really excellent solution to the headache of working with an accountant!
Date published: 2023-04-16
Rated 3 out of 5 by from Down load version Had to use down load version this year did not seem to flow well. Difficulty in navagateing back to prior sections. to recheck info
Date published: 2023-04-16
Rated 5 out of 5 by from Cassie was Awesome! Cassie was extremely patient and helpful. She worked with me for well for 2 and a half hours.
Date published: 2023-04-16
Rated 4 out of 5 by from Best Tax Software Excellent! Easy to use and also recognizes and solves tricky problems easily.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2097