TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great and Awesome got it done!!! Loved all the help I received. Had very good people to turn to
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Love that it is so easy to use, not happy that I purchased for 89.00 at Costco and then had to pay and additional 119.00 when I filed plus 59.99 for the state. For the price, I could have paid someone else to do for me. Overall great product and easy to use.
Date published: 2023-04-16
Rated 5 out of 5 by from I did my own taxes ;) Excellent! Easy to understand, I have the freedom to choose to pay or not ;)
Date published: 2023-04-16
Rated 5 out of 5 by from Great value each person i interacted with was very helpful. the UI is user friendly and intuitive.
Date published: 2023-04-16
Rated 2 out of 5 by from MIsleading First time filing taxes online and I thought I would be able to file free as stated in TV advertisement and online. Then I find out I had to pay $118 to file when I did not even make that much to start with. Very misleading!!!
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS AWSOME Didn't take too long and when my return was rejected, I was able to make corrections and resend.
Date published: 2023-04-16
Rated 2 out of 5 by from Not very good at all for crypto income The number of hours and the endless loop of trying to report crypto income (not capital gain/losses) was nothing short of unbelievable. Will not use this software next year. For te 3 days it took, it would have been better to pay someone.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax really sucks for partial year residents I've used TurboTax for many, many years. We have moved across state lines 4 times now in the part 15 years, and every time I mistakenly expect TurboTax to get their crap together and really add some decent guidance for these "partial year" resident state returns. Every time, I am disappointed but this year - 2022 - was the worst yet. I may as well have gotten paper returns and manuals and just done it myself, because that's literally what I needed to do to figure out some of the entries. TT is great for Federal but don't expect state returns to be easy if you have these situations.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is almost perfect for me I completed my state and federal tax returns in record time this year. Turbo tax makes almost everything easy. My only complaint is that I have long used the simplified method of determining the taxable portion of my pension. Every year I have to work to figure out how to get Turbo Tax to do this. This year I gave up, got out the IRS form 575 worksheet and calculated it myself. I estimate that 1/4 of the time I spent doing my taxes was spent on this one issue. Otherwise everything is made easy by Turbo Tax. I would love to see them include this item next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome!!! Easy to use, even on mobile phone! Have used for years!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2072
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great and Awesome got it done!!! Loved all the help I received. Had very good people to turn to
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Love that it is so easy to use, not happy that I purchased for 89.00 at Costco and then had to pay and additional 119.00 when I filed plus 59.99 for the state. For the price, I could have paid someone else to do for me. Overall great product and easy to use.
Date published: 2023-04-16
Rated 5 out of 5 by from I did my own taxes ;) Excellent! Easy to understand, I have the freedom to choose to pay or not ;)
Date published: 2023-04-16
Rated 5 out of 5 by from Great value each person i interacted with was very helpful. the UI is user friendly and intuitive.
Date published: 2023-04-16
Rated 2 out of 5 by from MIsleading First time filing taxes online and I thought I would be able to file free as stated in TV advertisement and online. Then I find out I had to pay $118 to file when I did not even make that much to start with. Very misleading!!!
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS AWSOME Didn't take too long and when my return was rejected, I was able to make corrections and resend.
Date published: 2023-04-16
Rated 2 out of 5 by from Not very good at all for crypto income The number of hours and the endless loop of trying to report crypto income (not capital gain/losses) was nothing short of unbelievable. Will not use this software next year. For te 3 days it took, it would have been better to pay someone.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax really sucks for partial year residents I've used TurboTax for many, many years. We have moved across state lines 4 times now in the part 15 years, and every time I mistakenly expect TurboTax to get their crap together and really add some decent guidance for these "partial year" resident state returns. Every time, I am disappointed but this year - 2022 - was the worst yet. I may as well have gotten paper returns and manuals and just done it myself, because that's literally what I needed to do to figure out some of the entries. TT is great for Federal but don't expect state returns to be easy if you have these situations.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is almost perfect for me I completed my state and federal tax returns in record time this year. Turbo tax makes almost everything easy. My only complaint is that I have long used the simplified method of determining the taxable portion of my pension. Every year I have to work to figure out how to get Turbo Tax to do this. This year I gave up, got out the IRS form 575 worksheet and calculated it myself. I estimate that 1/4 of the time I spent doing my taxes was spent on this one issue. Otherwise everything is made easy by Turbo Tax. I would love to see them include this item next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome!!! Easy to use, even on mobile phone! Have used for years!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2072