TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from easy to use stress free way to do your taxes/prompts you along the way/simple to use
Date published: 2021-05-03
Rated 1 out of 5 by from I hate TurboTax This program nickel and dimes you every step of the way. Just when you think you are ready to go, it is going to charge you another $25. If there is any way for you to avoid using it, do that.
Date published: 2021-05-03
Rated 4 out of 5 by from Turbo tax is awesome! Easy to follow instructions I would recommend Turbo tax to everyone. Easy to follow instructions makes doing your taxes a breeze.
Date published: 2021-05-03
Rated 4 out of 5 by from Small problem, otherwise easy, fast and accurate Problem with direct debt. It would not take my account info. So I switched to mail in payment and it went along quickly and quitely.
Date published: 2021-05-03
Rated 1 out of 5 by from Turbo Tax Home and Business-Mac Lot's of issues this year and spent more time with technical support over multiple weekends. This is second year in a row that have had issues with the MAC versions. Due to complexity cannot utilize online version and have to utilize desktop application. Really poor experience with crashes and issues. Spent a weekend with various support personal we are talking 3 hours plus. As long time user going back to college days this has been an experience that has me looking elsewhere for 2021 taxes. Still utilize for Dad and Sister but they have simple taxes and online is fine. Just this killed multiple weekends in trying to complete my taxes due technical difficulty. Not even sure if it calculated correct tax amounts for 2020 given the technical issues with the program.
Date published: 2021-05-03
Rated 5 out of 5 by from Always a great way to do taxes! I feel confident using Turbo Tax. It helps me understand my own taxes and why things are the way they are.
Date published: 2021-05-03
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax for many years and I appreciate how easy it is to figure out my taxes each year. I love how the program walks me through every step so I don't miss anything.
Date published: 2021-05-03
Rated 1 out of 5 by from TurboTax is HORRIBLE! I have to fill out TurboTax three times in order to file Federal Married Filing Jointly and two states Married Filing Separately. There's no reason why you can't figure this out for me. You should spend some of your lobbying dollars to making a better program.
Date published: 2021-05-03
Rated 4 out of 5 by from Federal Tax Filing Fairly Easy We have used TurboTax for years and overall have been pleased, except for one thing. Please stop asking us if we want to file a state return when we live and work in a state that doesn't have state taxes! The software should be smart enough to Skip State on its own instead of asking us at least 3 times about it.
Date published: 2021-05-03
Rated 5 out of 5 by from Always Great Easy to understand. So fast. always use from now on.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2072
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy to use stress free way to do your taxes/prompts you along the way/simple to use
Date published: 2021-05-03
Rated 1 out of 5 by from I hate TurboTax This program nickel and dimes you every step of the way. Just when you think you are ready to go, it is going to charge you another $25. If there is any way for you to avoid using it, do that.
Date published: 2021-05-03
Rated 4 out of 5 by from Turbo tax is awesome! Easy to follow instructions I would recommend Turbo tax to everyone. Easy to follow instructions makes doing your taxes a breeze.
Date published: 2021-05-03
Rated 4 out of 5 by from Small problem, otherwise easy, fast and accurate Problem with direct debt. It would not take my account info. So I switched to mail in payment and it went along quickly and quitely.
Date published: 2021-05-03
Rated 1 out of 5 by from Turbo Tax Home and Business-Mac Lot's of issues this year and spent more time with technical support over multiple weekends. This is second year in a row that have had issues with the MAC versions. Due to complexity cannot utilize online version and have to utilize desktop application. Really poor experience with crashes and issues. Spent a weekend with various support personal we are talking 3 hours plus. As long time user going back to college days this has been an experience that has me looking elsewhere for 2021 taxes. Still utilize for Dad and Sister but they have simple taxes and online is fine. Just this killed multiple weekends in trying to complete my taxes due technical difficulty. Not even sure if it calculated correct tax amounts for 2020 given the technical issues with the program.
Date published: 2021-05-03
Rated 5 out of 5 by from Always a great way to do taxes! I feel confident using Turbo Tax. It helps me understand my own taxes and why things are the way they are.
Date published: 2021-05-03
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax for many years and I appreciate how easy it is to figure out my taxes each year. I love how the program walks me through every step so I don't miss anything.
Date published: 2021-05-03
Rated 1 out of 5 by from TurboTax is HORRIBLE! I have to fill out TurboTax three times in order to file Federal Married Filing Jointly and two states Married Filing Separately. There's no reason why you can't figure this out for me. You should spend some of your lobbying dollars to making a better program.
Date published: 2021-05-03
Rated 4 out of 5 by from Federal Tax Filing Fairly Easy We have used TurboTax for years and overall have been pleased, except for one thing. Please stop asking us if we want to file a state return when we live and work in a state that doesn't have state taxes! The software should be smart enough to Skip State on its own instead of asking us at least 3 times about it.
Date published: 2021-05-03
Rated 5 out of 5 by from Always Great Easy to understand. So fast. always use from now on.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2072