TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from So Easy I love that they take your hand and walk you thru everything
Date published: 2023-04-17
Rated 3 out of 5 by from 2022 TAX VERSION IS MUCH CLUNKIER THAN PREVIOUS Many financial documents were NOT pulled up as in past years. I had to manually enter pages of numbers and that's what I pay Turbo Tax to do. I'm very unhappy and feel the price increase is NOT justified. Finally the system locked up during the Transmit step and for 40 minutes, I kept getting dumped by the Robot Verifier. FRUSTRATING. I don't want to print and mail the returns. It's what I pay NOT to do. I'll be looking for another solution for next years taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Filing Experience You all make this an easy and time efficient process.
Date published: 2023-04-17
Rated 5 out of 5 by from Get er done! Taxes always stress me out but Turbox Tax makes it easy for any last minute filer like myself.
Date published: 2023-04-17
Rated 5 out of 5 by from simple and always easy I have used Turbo Tax for several years. It is always easy and simple even for complex situations such as other state income, selling and buying stocks, and retirement
Date published: 2023-04-17
Rated 3 out of 5 by from Expensive for State Even though I only made $543 in Kansas and don't have to pay anything, I still have to pay TurboTax $59 to file, in addition to the $59 for the state return in the state where I live. What a racket!
Date published: 2023-04-17
Rated 5 out of 5 by from Best self tax service . Have been filing on turbo since the last 6 years - very easy and convenient.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible experience I have never had a worst time using turbo tax. You shouldn’t charge me for the troubles i just went through. I couldn’t connect for any help any day i tried. I don’t even know if everything is correct.
Date published: 2023-04-17
Rated 5 out of 5 by from love using turbo tax fast and very easy to use. everything you need is truly there and you have help through the entire process.
Date published: 2023-04-17
Rated 3 out of 5 by from Cost should be based on simplicity of the return, I still find it cumbersome and expensive for someone with no deductions other than standard. I'm hoping the IRS creates a direct method of filing for people like myself. Filing taxes should not require a middle man such as Intuit. It should be optional for those who really need the advice.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2053
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Easy I love that they take your hand and walk you thru everything
Date published: 2023-04-17
Rated 3 out of 5 by from 2022 TAX VERSION IS MUCH CLUNKIER THAN PREVIOUS Many financial documents were NOT pulled up as in past years. I had to manually enter pages of numbers and that's what I pay Turbo Tax to do. I'm very unhappy and feel the price increase is NOT justified. Finally the system locked up during the Transmit step and for 40 minutes, I kept getting dumped by the Robot Verifier. FRUSTRATING. I don't want to print and mail the returns. It's what I pay NOT to do. I'll be looking for another solution for next years taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Filing Experience You all make this an easy and time efficient process.
Date published: 2023-04-17
Rated 5 out of 5 by from Get er done! Taxes always stress me out but Turbox Tax makes it easy for any last minute filer like myself.
Date published: 2023-04-17
Rated 5 out of 5 by from simple and always easy I have used Turbo Tax for several years. It is always easy and simple even for complex situations such as other state income, selling and buying stocks, and retirement
Date published: 2023-04-17
Rated 3 out of 5 by from Expensive for State Even though I only made $543 in Kansas and don't have to pay anything, I still have to pay TurboTax $59 to file, in addition to the $59 for the state return in the state where I live. What a racket!
Date published: 2023-04-17
Rated 5 out of 5 by from Best self tax service . Have been filing on turbo since the last 6 years - very easy and convenient.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible experience I have never had a worst time using turbo tax. You shouldn’t charge me for the troubles i just went through. I couldn’t connect for any help any day i tried. I don’t even know if everything is correct.
Date published: 2023-04-17
Rated 5 out of 5 by from love using turbo tax fast and very easy to use. everything you need is truly there and you have help through the entire process.
Date published: 2023-04-17
Rated 3 out of 5 by from Cost should be based on simplicity of the return, I still find it cumbersome and expensive for someone with no deductions other than standard. I'm hoping the IRS creates a direct method of filing for people like myself. Filing taxes should not require a middle man such as Intuit. It should be optional for those who really need the advice.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2053