TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from I find TurboTax annoying What I like about TurboTax is that it is pretty easy to use. What I don't like are its attempts to upsell. I also don't like it checking in with me, and giving me a limitted number of items describing how I am doing. It also seems innappropriate that it requests and stores my banking password to fetch bank documents. Instead the login should be through the bank website.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is soooo easy!!!! I was nervous about doing my taxes myself after having an accountant for many years, but this was super easy! I wish I did this a long time ago!
Date published: 2022-04-12
Rated 5 out of 5 by from love turbo tax easy to use, great customer service, fast and efficient
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Is Awesome most easy way to file for a first time filer, Thank you a ton!
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo tax great I like that they keep my records I really didn't neeed that much help; occasionally I would get stuck whn the software wouldn't cooperate, but other than that ,it's ok/
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is always clutch! I wanted to use a traditional accountant this year for my tax filings but they were so backed up I had to find a solution fast! Thankfully TurboTax Self Employed was the perfect tool to not only filing my taxes accurately, BUT I got to speak to a CPA to double check everything.
Date published: 2022-04-12
Rated 5 out of 5 by from Awesome Very easy to use and very user friendly. God filing option.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax was great to use for my taxes Shaima was great. I enjoyed working with her and would definitely like her again.
Date published: 2022-04-12
Rated 5 out of 5 by from Very useful software and agent My agent was very helpful in assisting me with preparing my taxes.
Date published: 2022-04-12
Rated 2 out of 5 by from Couldn't prepare state tax without paying I have been using TurboTax for years and have always been able to prepare (not file) my state taxes without paying extra. This year it asked for an additional $45! So disappointed! Will be looking at other methods for filing my taxes next year.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2052
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I find TurboTax annoying What I like about TurboTax is that it is pretty easy to use. What I don't like are its attempts to upsell. I also don't like it checking in with me, and giving me a limitted number of items describing how I am doing. It also seems innappropriate that it requests and stores my banking password to fetch bank documents. Instead the login should be through the bank website.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is soooo easy!!!! I was nervous about doing my taxes myself after having an accountant for many years, but this was super easy! I wish I did this a long time ago!
Date published: 2022-04-12
Rated 5 out of 5 by from love turbo tax easy to use, great customer service, fast and efficient
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Is Awesome most easy way to file for a first time filer, Thank you a ton!
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo tax great I like that they keep my records I really didn't neeed that much help; occasionally I would get stuck whn the software wouldn't cooperate, but other than that ,it's ok/
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is always clutch! I wanted to use a traditional accountant this year for my tax filings but they were so backed up I had to find a solution fast! Thankfully TurboTax Self Employed was the perfect tool to not only filing my taxes accurately, BUT I got to speak to a CPA to double check everything.
Date published: 2022-04-12
Rated 5 out of 5 by from Awesome Very easy to use and very user friendly. God filing option.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax was great to use for my taxes Shaima was great. I enjoyed working with her and would definitely like her again.
Date published: 2022-04-12
Rated 5 out of 5 by from Very useful software and agent My agent was very helpful in assisting me with preparing my taxes.
Date published: 2022-04-12
Rated 2 out of 5 by from Couldn't prepare state tax without paying I have been using TurboTax for years and have always been able to prepare (not file) my state taxes without paying extra. This year it asked for an additional $45! So disappointed! Will be looking at other methods for filing my taxes next year.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2052