TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Simple and convenient My taxes were more complicated than usual this year and the expertise of TurboTax professionals made everything quick & easy!
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax is easy to use I have been using Turbo tax for about 10 years. Never had any issues. Only problem I am not having is the amount that is being charged. One time it was free, now every year it seems to increase a little more. Support chat is very helpful.
Date published: 2022-04-10
Rated 4 out of 5 by from Very good but had trouble with 1099NEC This was my first time with Turbo Tax and I liked how it asked questions and walked me through. I also liked that it could ingest many of my forms automatically. I had two problems - entering my 1099-NEC took me down the self employment rabbit hole. I didn't find out until later there was a different place to enter that. I also would have liked an explanation of how it came up with my estimated quarterly tax, which was nearly double from last year even though I didn't make much more money. Overall I was happy with it - well as happy as you can be when you're doing taxes. :)
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome It helped me understand the process more and it was user friendly.
Date published: 2022-04-10
Rated 4 out of 5 by from It works I use it every year and it just works for my needs.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Easy Fairly easy, make sure you have all your documents.
Date published: 2022-04-10
Rated 5 out of 5 by from Much Improved from Last Year Smooth! Effortless! The Turbo Tax "Help" search provided directions that were dead-on accurate and understandable. We have used Turbo Tax far more than a decade and it gets better every year.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is GREAT ! Turbo Tax is awesome. easy to understand and helpful hints when you need them. I only had one issue when trying to change my Mortage tax entry. Went to update but that was to add another mortage tax, didn't need to add a new one but just correct the one i entered. Finally went back to beginning and found it and corrected it. It would have been easier if i could have just updated it at that point instead of having to go back to the original entry. But i still think Turbo tax is great ! I've been using Turbo tax since 2007 and will continue to use it.
Date published: 2022-04-10
Rated 2 out of 5 by from Turbo Tax was verrry disappointing this year Not happy at all. The amount deducted from my refund by Turbo Tax is a complete rip-off.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is AWESOME! Easy to understand instructions and able import all W-2s & others
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2035
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and convenient My taxes were more complicated than usual this year and the expertise of TurboTax professionals made everything quick & easy!
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax is easy to use I have been using Turbo tax for about 10 years. Never had any issues. Only problem I am not having is the amount that is being charged. One time it was free, now every year it seems to increase a little more. Support chat is very helpful.
Date published: 2022-04-10
Rated 4 out of 5 by from Very good but had trouble with 1099NEC This was my first time with Turbo Tax and I liked how it asked questions and walked me through. I also liked that it could ingest many of my forms automatically. I had two problems - entering my 1099-NEC took me down the self employment rabbit hole. I didn't find out until later there was a different place to enter that. I also would have liked an explanation of how it came up with my estimated quarterly tax, which was nearly double from last year even though I didn't make much more money. Overall I was happy with it - well as happy as you can be when you're doing taxes. :)
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome It helped me understand the process more and it was user friendly.
Date published: 2022-04-10
Rated 4 out of 5 by from It works I use it every year and it just works for my needs.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Easy Fairly easy, make sure you have all your documents.
Date published: 2022-04-10
Rated 5 out of 5 by from Much Improved from Last Year Smooth! Effortless! The Turbo Tax "Help" search provided directions that were dead-on accurate and understandable. We have used Turbo Tax far more than a decade and it gets better every year.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is GREAT ! Turbo Tax is awesome. easy to understand and helpful hints when you need them. I only had one issue when trying to change my Mortage tax entry. Went to update but that was to add another mortage tax, didn't need to add a new one but just correct the one i entered. Finally went back to beginning and found it and corrected it. It would have been easier if i could have just updated it at that point instead of having to go back to the original entry. But i still think Turbo tax is great ! I've been using Turbo tax since 2007 and will continue to use it.
Date published: 2022-04-10
Rated 2 out of 5 by from Turbo Tax was verrry disappointing this year Not happy at all. The amount deducted from my refund by Turbo Tax is a complete rip-off.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is AWESOME! Easy to understand instructions and able import all W-2s & others
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2035