TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 3 out of 5 by from Disappointing this year I have been pleased with Turbotax in the past. However this year was somewhat frustrating. I was unable to pull up information about the Economic Impact. It took me some searching online to determine that I did not qualify. But I would have preferred that Turbotax tell me that. My husband and I received letters from the IRS stains that we would get funds but apparently that was based on our 2020 income. For the Maryland return Turbotax said I was done but I wasn't. We had made contributions to a 529 program for which we qualified for a tax deduction. Turbotax never asked about this. I had to search within the Turbotax program to find out how to enter this information. It took some time but I did finally figure it out. That should not have been necessary.
Date published: 2022-04-10
Rated 5 out of 5 by from Smooth and simple I will recommend to anyone. The whole process was easy.
Date published: 2022-04-10
Rated 3 out of 5 by from Good, but instruction clarity could be improved Intuit releases the exact same product every year; it should be essentially perfect by now. * There are still areas where the text and instruction feels like it was an afterthought, where grammar and punctuation are not as precise as they are throughout most of the experience. * Expected date formats need to be specified * An error in my return was not caught until I clicked "transmit", after I had already saved the return for my records * "Previous tax year" should have indicated exactly which year was expected
Date published: 2022-04-10
Rated 5 out of 5 by from QUICK AND EASY I have been using Turbo Tax for many years and I always have the best Experience.
Date published: 2022-04-10
Rated 1 out of 5 by from Turbo Tax was a huge pain to use this year Investments were a huge pain and most of the connections were not clear on how to log in. I got stupid K-1 for $0 and Turbo tax was obsessed about box 16 I don't really know why clearly someone is to lazy to fix the functionality. For some reason it was also having trouble with the control box on line d of my W2. If it knew it was not needed it should have deleted it for me instead going to a confusing rant about it being to short. I had to google nearly half the stuff on my tax return. When I got to payment screen it said $123 but then after I paid it was like oh hey BTW your going to also have to pay $11 in tax on your tax return. Also VERY dumb that when I started with the $15 coinbase discount and tried to switch it to the $20 Fidelity discount it would not take. I would not recommend Trubo Tax next year but I may just HAVE to use it.
Date published: 2022-04-10
Rated 4 out of 5 by from Update fails I had 2 problems with TurboTax this year. First, updates for 2021 and prior years failed to install, and the only workaround was to completely re-install the product. Second, there seems to be a bug in the RSU worksheet that forced me to override to some values. These issues add a couple hours to an otherwise painless process.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome Best Tax services , I used it for many year, Keep it up Turbotax!
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is awesome! was super easy to use and was super helpful and didn't take long at all.
Date published: 2022-04-10
Rated 5 out of 5 by from great program i use it every year. and have never had a problem using it
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is good. Good to follow the questions. I worked in 2021 at 2 different states and I typed the 2 states were worked and then the application asked for another worked state.....This was a little confuse. And I suggest the application should ask first to verify the email account before start the process of filing. I did at the end and was a little stressed.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2033
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Disappointing this year I have been pleased with Turbotax in the past. However this year was somewhat frustrating. I was unable to pull up information about the Economic Impact. It took me some searching online to determine that I did not qualify. But I would have preferred that Turbotax tell me that. My husband and I received letters from the IRS stains that we would get funds but apparently that was based on our 2020 income. For the Maryland return Turbotax said I was done but I wasn't. We had made contributions to a 529 program for which we qualified for a tax deduction. Turbotax never asked about this. I had to search within the Turbotax program to find out how to enter this information. It took some time but I did finally figure it out. That should not have been necessary.
Date published: 2022-04-10
Rated 5 out of 5 by from Smooth and simple I will recommend to anyone. The whole process was easy.
Date published: 2022-04-10
Rated 3 out of 5 by from Good, but instruction clarity could be improved Intuit releases the exact same product every year; it should be essentially perfect by now. * There are still areas where the text and instruction feels like it was an afterthought, where grammar and punctuation are not as precise as they are throughout most of the experience. * Expected date formats need to be specified * An error in my return was not caught until I clicked "transmit", after I had already saved the return for my records * "Previous tax year" should have indicated exactly which year was expected
Date published: 2022-04-10
Rated 5 out of 5 by from QUICK AND EASY I have been using Turbo Tax for many years and I always have the best Experience.
Date published: 2022-04-10
Rated 1 out of 5 by from Turbo Tax was a huge pain to use this year Investments were a huge pain and most of the connections were not clear on how to log in. I got stupid K-1 for $0 and Turbo tax was obsessed about box 16 I don't really know why clearly someone is to lazy to fix the functionality. For some reason it was also having trouble with the control box on line d of my W2. If it knew it was not needed it should have deleted it for me instead going to a confusing rant about it being to short. I had to google nearly half the stuff on my tax return. When I got to payment screen it said $123 but then after I paid it was like oh hey BTW your going to also have to pay $11 in tax on your tax return. Also VERY dumb that when I started with the $15 coinbase discount and tried to switch it to the $20 Fidelity discount it would not take. I would not recommend Trubo Tax next year but I may just HAVE to use it.
Date published: 2022-04-10
Rated 4 out of 5 by from Update fails I had 2 problems with TurboTax this year. First, updates for 2021 and prior years failed to install, and the only workaround was to completely re-install the product. Second, there seems to be a bug in the RSU worksheet that forced me to override to some values. These issues add a couple hours to an otherwise painless process.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome Best Tax services , I used it for many year, Keep it up Turbotax!
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is awesome! was super easy to use and was super helpful and didn't take long at all.
Date published: 2022-04-10
Rated 5 out of 5 by from great program i use it every year. and have never had a problem using it
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo tax is good. Good to follow the questions. I worked in 2021 at 2 different states and I typed the 2 states were worked and then the application asked for another worked state.....This was a little confuse. And I suggest the application should ask first to verify the email account before start the process of filing. I did at the end and was a little stressed.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2033