TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281582 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is awesome Easy to use and understand, tax issues are explained in simple manner
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome! It's a straightforward and great product. Everyone can use it with no effort or misunderstanding. I transmit my tax using the free edition of Turbotax, and their specialists are very patient and ready to answer. I don't really know why people hire an attorney to do their tax. I definitely recommend it.
Date published: 2021-05-08
Rated 5 out of 5 by from Great He was more than kind and very helpful with all my needs on my tax return.
Date published: 2021-05-08
Rated 5 out of 5 by from Fantastic Easy to use, love the new format. Makes filing so much easier.
Date published: 2021-05-08
Rated 2 out of 5 by from TurboTax included electronic filing is misleading When I purchased the Deluxe software it labeled the package "Federal Returns + E-file" in one line without a period. Then directly underneath that "State Returns". So I believed I was buying both e-filing when I purchased the disk. That's not true ... there is an additional charge for e-filing my state tax return. I also updated the software twice before starting and finishing my returns yet as I was attempting to transmit my returns I got an error saying I needed to update the software in order to send my returns. The program stalled and I couldn't do anything. Fortunately I save often, so I uninstalled and re-installed got updates and then I was able to send my returns. I forgot to mention, I was on what looked like TurboTax web page and found an 800 number I called and they wanted me to turn my computer controls over to them ,,,,, no way! Plus she didn't seem skilled in software vocabulary or operating system terms so I said Good Bye. I hope this nightmare doesn't go any farther.
Date published: 2021-05-08
Rated 5 out of 5 by from great Nothing to complain about Great service every year
Date published: 2021-05-08
Rated 5 out of 5 by from Easy Filing It's always easy to file. They have this system down and their reassuring words throughout are nice too.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax: FIVE STARS! I have used Turbo Tax for 5 years and my experience has been very positive. Yes! Thank you Turbo Tax.
Date published: 2021-05-08
Rated 5 out of 5 by from Clean and Simple Giving context to every question helps a lot in answering it correctly, keep it up.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbotax is awesome Very Good Software. Ease of use is why I continue to use this product.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 2033
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use and understand, tax issues are explained in simple manner
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome! It's a straightforward and great product. Everyone can use it with no effort or misunderstanding. I transmit my tax using the free edition of Turbotax, and their specialists are very patient and ready to answer. I don't really know why people hire an attorney to do their tax. I definitely recommend it.
Date published: 2021-05-08
Rated 5 out of 5 by from Great He was more than kind and very helpful with all my needs on my tax return.
Date published: 2021-05-08
Rated 5 out of 5 by from Fantastic Easy to use, love the new format. Makes filing so much easier.
Date published: 2021-05-08
Rated 2 out of 5 by from TurboTax included electronic filing is misleading When I purchased the Deluxe software it labeled the package "Federal Returns + E-file" in one line without a period. Then directly underneath that "State Returns". So I believed I was buying both e-filing when I purchased the disk. That's not true ... there is an additional charge for e-filing my state tax return. I also updated the software twice before starting and finishing my returns yet as I was attempting to transmit my returns I got an error saying I needed to update the software in order to send my returns. The program stalled and I couldn't do anything. Fortunately I save often, so I uninstalled and re-installed got updates and then I was able to send my returns. I forgot to mention, I was on what looked like TurboTax web page and found an 800 number I called and they wanted me to turn my computer controls over to them ,,,,, no way! Plus she didn't seem skilled in software vocabulary or operating system terms so I said Good Bye. I hope this nightmare doesn't go any farther.
Date published: 2021-05-08
Rated 5 out of 5 by from great Nothing to complain about Great service every year
Date published: 2021-05-08
Rated 5 out of 5 by from Easy Filing It's always easy to file. They have this system down and their reassuring words throughout are nice too.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax: FIVE STARS! I have used Turbo Tax for 5 years and my experience has been very positive. Yes! Thank you Turbo Tax.
Date published: 2021-05-08
Rated 5 out of 5 by from Clean and Simple Giving context to every question helps a lot in answering it correctly, keep it up.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbotax is awesome Very Good Software. Ease of use is why I continue to use this product.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 2033