TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from Horrible. 2021 is worst TT ever downloaded TT for Mac and it was constantly crashing. had to reinstall many times - which isn not easy since you have to find all supporting files. and there is NO customer support for this. I've used TT for 15 years. unlikely to in future.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesomely simple and easy to use!! Quick & easy way to log all the relevant financial information and process a professionally crafted return.. Saved me over $4,000 over what my "hand scribbled" return was showing..
Date published: 2022-04-10
Rated 4 out of 5 by from Great Experience Process was pretty easy. Great explanations along the way. Most things were really easy to find.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is efficient super easy! great experts! amazing team! effiecent!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awesome Very friendly and helpful service from Charlotte Hancock.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax was Through At each major step along my path, I was given plenty of time to make choices. There was no time limit on getting it right.
Date published: 2022-04-10
Rated 4 out of 5 by from Excellent human support but fixes need improvement I would give five starts, except for when I find mistakes in TT and point them out to the phone representatives, these issues are rarely corrected. It is not obvious that customer feedback actually reaches the appropriate folks who need to perform the repairs.
Date published: 2022-04-10
Rated 5 out of 5 by from Its easy Really fast and easy. It had an 150 expense but much easier than going to a take professional live.
Date published: 2022-04-10
Rated 1 out of 5 by from Dumbest Computer Program Since Windows It asks you follow up questions even after you answer "no" to something as if you were filling out a form. It is a computer program it supposed to lookup things, make questions intelligent based on your previous answers. I would rather fill the forms than to use this stupid program.
Date published: 2022-04-10
Rated 5 out of 5 by from Appreciate the emotional health check in! This year's tax return filings went so much smoother than previous years and I did it in less time that ever! I also appreciated the periodic check ins on how I was feeling throughout the process, Thank you!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2020
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrible. 2021 is worst TT ever downloaded TT for Mac and it was constantly crashing. had to reinstall many times - which isn not easy since you have to find all supporting files. and there is NO customer support for this. I've used TT for 15 years. unlikely to in future.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesomely simple and easy to use!! Quick & easy way to log all the relevant financial information and process a professionally crafted return.. Saved me over $4,000 over what my "hand scribbled" return was showing..
Date published: 2022-04-10
Rated 4 out of 5 by from Great Experience Process was pretty easy. Great explanations along the way. Most things were really easy to find.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is efficient super easy! great experts! amazing team! effiecent!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awesome Very friendly and helpful service from Charlotte Hancock.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax was Through At each major step along my path, I was given plenty of time to make choices. There was no time limit on getting it right.
Date published: 2022-04-10
Rated 4 out of 5 by from Excellent human support but fixes need improvement I would give five starts, except for when I find mistakes in TT and point them out to the phone representatives, these issues are rarely corrected. It is not obvious that customer feedback actually reaches the appropriate folks who need to perform the repairs.
Date published: 2022-04-10
Rated 5 out of 5 by from Its easy Really fast and easy. It had an 150 expense but much easier than going to a take professional live.
Date published: 2022-04-10
Rated 1 out of 5 by from Dumbest Computer Program Since Windows It asks you follow up questions even after you answer "no" to something as if you were filling out a form. It is a computer program it supposed to lookup things, make questions intelligent based on your previous answers. I would rather fill the forms than to use this stupid program.
Date published: 2022-04-10
Rated 5 out of 5 by from Appreciate the emotional health check in! This year's tax return filings went so much smoother than previous years and I did it in less time that ever! I also appreciated the periodic check ins on how I was feeling throughout the process, Thank you!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2020