TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281603 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is great Made tax prep easy! Found the best deductions and keeps updated with all tax laws.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo tax was awesome Kimberli was awesome aswell very helpful with all of return information...
Date published: 2021-05-08
Rated 1 out of 5 by from TurboTax Business Sucks The business state tax created a form it did not need and would not show up in the forms so could not delete it. I went through about 3 different troubleshooting calls with Turbotax agents. Finally the 4th agent had me fill out the un necessary form . It then showed up under the forms, deleted it and the e-file went through. I could not file my returns on time and end up paying late penalty both for the federal and state.
Date published: 2021-05-08
Rated 5 out of 5 by from Great Service Service was good, didn't speak to specialist but was able to get through the software
Date published: 2021-05-08
Rated 2 out of 5 by from Superior than some products but not adequate It calculated my 2018 taxes wrong. I don't like some features!
Date published: 2021-05-08
Rated 5 out of 5 by from 2020 Turbo Tax Perfect service This is perfect for doing taxes and it worked very easily. Turbo Tax is ideal
Date published: 2021-05-08
Rated 5 out of 5 by from Great Tax Software I have used Turbo for years and fined it the best, easy to follow and helps even with the most complicated returns, also the FAQs are very helpful when questions arise
Date published: 2021-05-08
Rated 4 out of 5 by from used for years - problem with payment of state Product asks for state filing fee to come from credit card ($40 surcharge) or from the refund. It would not allow me to take a direct debit from bank account. In the end they only took the $25 from credit card and no surcharge. VERY CONFUSING.
Date published: 2021-05-08
Rated 4 out of 5 by from Easy Navigation Navigation of the site is easy. I love the simplification of the various tax boxes. However, clearing your data and choosing a different product such as the free tax option is not available after registration. Overall, good product and I will recommend it.
Date published: 2021-05-08
Rated 5 out of 5 by from Easy !! I hate income tax time. Turbo tax makes me hate it less !
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 2020
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great Made tax prep easy! Found the best deductions and keeps updated with all tax laws.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo tax was awesome Kimberli was awesome aswell very helpful with all of return information...
Date published: 2021-05-08
Rated 1 out of 5 by from TurboTax Business Sucks The business state tax created a form it did not need and would not show up in the forms so could not delete it. I went through about 3 different troubleshooting calls with Turbotax agents. Finally the 4th agent had me fill out the un necessary form . It then showed up under the forms, deleted it and the e-file went through. I could not file my returns on time and end up paying late penalty both for the federal and state.
Date published: 2021-05-08
Rated 5 out of 5 by from Great Service Service was good, didn't speak to specialist but was able to get through the software
Date published: 2021-05-08
Rated 2 out of 5 by from Superior than some products but not adequate It calculated my 2018 taxes wrong. I don't like some features!
Date published: 2021-05-08
Rated 5 out of 5 by from 2020 Turbo Tax Perfect service This is perfect for doing taxes and it worked very easily. Turbo Tax is ideal
Date published: 2021-05-08
Rated 5 out of 5 by from Great Tax Software I have used Turbo for years and fined it the best, easy to follow and helps even with the most complicated returns, also the FAQs are very helpful when questions arise
Date published: 2021-05-08
Rated 4 out of 5 by from used for years - problem with payment of state Product asks for state filing fee to come from credit card ($40 surcharge) or from the refund. It would not allow me to take a direct debit from bank account. In the end they only took the $25 from credit card and no surcharge. VERY CONFUSING.
Date published: 2021-05-08
Rated 4 out of 5 by from Easy Navigation Navigation of the site is easy. I love the simplification of the various tax boxes. However, clearing your data and choosing a different product such as the free tax option is not available after registration. Overall, good product and I will recommend it.
Date published: 2021-05-08
Rated 5 out of 5 by from Easy !! I hate income tax time. Turbo tax makes me hate it less !
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 2020