TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from TurboTax online GOOD. I would have given it "excellent" rating if my past turbotax tax returns could be accessed from my laptop windows files.
Date published: 2021-05-15
Rated 5 out of 5 by from Good Good and helpful. It was easy to follow and easy to understand
Date published: 2021-05-15
Rated 5 out of 5 by from Turbotax is awesome I was able to do it and not be stressed. That means a lot to me.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is simple and easy I was able to follow directions and get my tax return done quickly.
Date published: 2021-05-15
Rated 5 out of 5 by from very simple and fast no problems at all easy to complete why wouldn't everyone use turbo tax
Date published: 2021-05-15
Rated 5 out of 5 by from The Absolute Best! Turbo Tax is just an amazing service! I've used them for 5 years now and they make filing my returns more than easy. It's just ridiculous how quickly and smoothly I'm able to file. My income has grown and my deductions have changed over the last 5 years, but Turbo Tax keeps the process fast and easy no matter the changes I've experienced. I'm also in grad school, and Turbo Tax makes inputting my educational and student loan expenses extremely simple and easy.
Date published: 2021-05-15
Rated 1 out of 5 by from HELP Help is worthless!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I did NOT want to set up a payment plan through TT, BUT it wouldn't let me file my taxes unless I did. I ended up saying I'd pay by check.
Date published: 2021-05-15
Rated 1 out of 5 by from I feel like I'm stuck using TurboTax but hate it I answered "yes," that I'd put money in my IRA but the "interview" process never asked for the info and was getting ready to file my return without that information in there. It also (initially) gave me a very incorrect response when I put in the information from my form 1095A. I would have owed back the entire amount of my advance payment of premium tax credit, but TurboTax was acting as though all was well. I don't trust ANY of these numbers and fear I will get audited. This service is not worth the cost.
Date published: 2021-05-15
Rated 2 out of 5 by from It is expensive Turboxtax needs to lower their rates for the public
Date published: 2021-05-15
Rated 5 out of 5 by from I recommend using them I recommend using this service. Especially when they walk you through step by step with your form. Which is so important so you won't have any mistakes.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1986
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax online GOOD. I would have given it "excellent" rating if my past turbotax tax returns could be accessed from my laptop windows files.
Date published: 2021-05-15
Rated 5 out of 5 by from Good Good and helpful. It was easy to follow and easy to understand
Date published: 2021-05-15
Rated 5 out of 5 by from Turbotax is awesome I was able to do it and not be stressed. That means a lot to me.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is simple and easy I was able to follow directions and get my tax return done quickly.
Date published: 2021-05-15
Rated 5 out of 5 by from very simple and fast no problems at all easy to complete why wouldn't everyone use turbo tax
Date published: 2021-05-15
Rated 5 out of 5 by from The Absolute Best! Turbo Tax is just an amazing service! I've used them for 5 years now and they make filing my returns more than easy. It's just ridiculous how quickly and smoothly I'm able to file. My income has grown and my deductions have changed over the last 5 years, but Turbo Tax keeps the process fast and easy no matter the changes I've experienced. I'm also in grad school, and Turbo Tax makes inputting my educational and student loan expenses extremely simple and easy.
Date published: 2021-05-15
Rated 1 out of 5 by from HELP Help is worthless!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I did NOT want to set up a payment plan through TT, BUT it wouldn't let me file my taxes unless I did. I ended up saying I'd pay by check.
Date published: 2021-05-15
Rated 1 out of 5 by from I feel like I'm stuck using TurboTax but hate it I answered "yes," that I'd put money in my IRA but the "interview" process never asked for the info and was getting ready to file my return without that information in there. It also (initially) gave me a very incorrect response when I put in the information from my form 1095A. I would have owed back the entire amount of my advance payment of premium tax credit, but TurboTax was acting as though all was well. I don't trust ANY of these numbers and fear I will get audited. This service is not worth the cost.
Date published: 2021-05-15
Rated 2 out of 5 by from It is expensive Turboxtax needs to lower their rates for the public
Date published: 2021-05-15
Rated 5 out of 5 by from I recommend using them I recommend using this service. Especially when they walk you through step by step with your form. Which is so important so you won't have any mistakes.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1986