TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from SO EASY AND QUICK! The self-employed section is especially helpful, as is the option to have investment related forms electronically transferred from the issuing financial institution.
Date published: 2022-04-13
Rated 4 out of 5 by from Program effective for tax filing but has glitches Hope was very, very helpful in her telephonic support. 5 Stars for Hope. TT program has persistent glitches in the 'File' commands that were very, very slow and had to be repeated to be processed. Entry types change year to year, would be helpful to publish summaries of Program changes!
Date published: 2022-04-13
Rated 1 out of 5 by from No I need you to understand, filing taxes is the worst time of the year and the reason is because of companies like you guys. The reason why taxes are so darn complicated is because of tax companies who lobby the government so that they can stay in business. You're not our friends, you guys are dumb
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax takes the stress out of tax season! TurboTax does a fantastic job of making the process easy, and if there are hiccups the expert live chat help quickly resolves any and all issues!
Date published: 2022-04-13
Rated 5 out of 5 by from Lifesaver The question-and-answer style of the TurboTax form is an enormous improvement over the paper instructions I worked with for years.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax was awesome Great made sure I knew what I was doing!!!!!!!!!!!!!
Date published: 2022-04-13
Rated 5 out of 5 by from Thanks turbotax I received helped Cherie, one of the turbotax experts and she was wonderful. Very helpful, knowledgeable, and patient. I would've missed a reporting requirement had I not received help, so thank you!
Date published: 2022-04-13
Rated 5 out of 5 by from Great service for your taxes. Easy to use. I always use your service. Its great and easy to use.
Date published: 2022-04-13
Rated 1 out of 5 by from Awful. Last Minute Price Change, No notification. We went thru turbotax live service. The cost was advertised to be $359. Imagine my surprise when the price went to $599 at check out. There was NO consent or notification beforehand of the price increase. This will be our last year using turbo tax. We plan to switch to H&R block next year.
Date published: 2022-04-13
Rated 5 out of 5 by from So much easier than taxes used to be! Very smooth and intuitive! Saves me money, makes me sleep better.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1945
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SO EASY AND QUICK! The self-employed section is especially helpful, as is the option to have investment related forms electronically transferred from the issuing financial institution.
Date published: 2022-04-13
Rated 4 out of 5 by from Program effective for tax filing but has glitches Hope was very, very helpful in her telephonic support. 5 Stars for Hope. TT program has persistent glitches in the 'File' commands that were very, very slow and had to be repeated to be processed. Entry types change year to year, would be helpful to publish summaries of Program changes!
Date published: 2022-04-13
Rated 1 out of 5 by from No I need you to understand, filing taxes is the worst time of the year and the reason is because of companies like you guys. The reason why taxes are so darn complicated is because of tax companies who lobby the government so that they can stay in business. You're not our friends, you guys are dumb
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax takes the stress out of tax season! TurboTax does a fantastic job of making the process easy, and if there are hiccups the expert live chat help quickly resolves any and all issues!
Date published: 2022-04-13
Rated 5 out of 5 by from Lifesaver The question-and-answer style of the TurboTax form is an enormous improvement over the paper instructions I worked with for years.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax was awesome Great made sure I knew what I was doing!!!!!!!!!!!!!
Date published: 2022-04-13
Rated 5 out of 5 by from Thanks turbotax I received helped Cherie, one of the turbotax experts and she was wonderful. Very helpful, knowledgeable, and patient. I would've missed a reporting requirement had I not received help, so thank you!
Date published: 2022-04-13
Rated 5 out of 5 by from Great service for your taxes. Easy to use. I always use your service. Its great and easy to use.
Date published: 2022-04-13
Rated 1 out of 5 by from Awful. Last Minute Price Change, No notification. We went thru turbotax live service. The cost was advertised to be $359. Imagine my surprise when the price went to $599 at check out. There was NO consent or notification beforehand of the price increase. This will be our last year using turbo tax. We plan to switch to H&R block next year.
Date published: 2022-04-13
Rated 5 out of 5 by from So much easier than taxes used to be! Very smooth and intuitive! Saves me money, makes me sleep better.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1945