TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Needs to be more clear Just needs to be more clear on what version covers certain things you want to claim
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is amazing! I have used TurboTax for 4 years now and it has made filing taxes easier.
Date published: 2021-05-05
Rated 4 out of 5 by from mostly clear A few steps are not clear. most steps are straightforward.
Date published: 2021-05-05
Rated 5 out of 5 by from Jay from TurboTax was great! Jay made filing my taxes a breeze. He built great rapport in our initial phone call and was extremely thorough. When I had questions later on, he was extremely responsive and has overall provided great customer service!
Date published: 2021-05-05
Rated 5 out of 5 by from was great easy and quick to use this software. I have used for last several years.
Date published: 2021-05-05
Rated 2 out of 5 by from Why can't Turbo Tax finish my E-File. Turbo Tax won't advance to finish the E-File. What's up TT?
Date published: 2021-05-05
Rated 4 out of 5 by from IT GREAT GOOD EXP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-05-05
Rated 5 out of 5 by from Sometimes I Get Lost But Make It Right! Perfect I'm having difficulty following but with guidance of the Turbo was able to file my return. Will be using again .Smart Software
Date published: 2021-05-05
Rated 4 out of 5 by from Very good and intuitive system. As the son of a former income tax accountant, I gained a tremendous amount of experience over the years with the manual preparation of income tax forms. The TurboTax program is a vast improvement over how things used to be done and the various gradations of service are a benefit as well. Navigating the site to find non-standard or atypical forms can be a challenge and then the additional upcharges can be a bit off-putting. All's well that ends well, however, and everything from e-filing through direct deposit of refunds is well worth the investment.
Date published: 2021-05-05
Rated 5 out of 5 by from Reliable, User-Friendly, Trustworthy I use Turbo Tax Online Every Year to file. I love the Q&A feature and the ability to find answers as needed. I always have a great experience and I trust the end results every time.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1945
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Needs to be more clear Just needs to be more clear on what version covers certain things you want to claim
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is amazing! I have used TurboTax for 4 years now and it has made filing taxes easier.
Date published: 2021-05-05
Rated 4 out of 5 by from mostly clear A few steps are not clear. most steps are straightforward.
Date published: 2021-05-05
Rated 5 out of 5 by from Jay from TurboTax was great! Jay made filing my taxes a breeze. He built great rapport in our initial phone call and was extremely thorough. When I had questions later on, he was extremely responsive and has overall provided great customer service!
Date published: 2021-05-05
Rated 5 out of 5 by from was great easy and quick to use this software. I have used for last several years.
Date published: 2021-05-05
Rated 2 out of 5 by from Why can't Turbo Tax finish my E-File. Turbo Tax won't advance to finish the E-File. What's up TT?
Date published: 2021-05-05
Rated 4 out of 5 by from IT GREAT GOOD EXP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-05-05
Rated 5 out of 5 by from Sometimes I Get Lost But Make It Right! Perfect I'm having difficulty following but with guidance of the Turbo was able to file my return. Will be using again .Smart Software
Date published: 2021-05-05
Rated 4 out of 5 by from Very good and intuitive system. As the son of a former income tax accountant, I gained a tremendous amount of experience over the years with the manual preparation of income tax forms. The TurboTax program is a vast improvement over how things used to be done and the various gradations of service are a benefit as well. Navigating the site to find non-standard or atypical forms can be a challenge and then the additional upcharges can be a bit off-putting. All's well that ends well, however, and everything from e-filing through direct deposit of refunds is well worth the investment.
Date published: 2021-05-05
Rated 5 out of 5 by from Reliable, User-Friendly, Trustworthy I use Turbo Tax Online Every Year to file. I love the Q&A feature and the ability to find answers as needed. I always have a great experience and I trust the end results every time.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1945