TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is easy to use. My question was quickly answered
Date published: 2021-05-07
Rated 2 out of 5 by from Disappointed this year I had two aggravating experiences using TurboTax this year and I have serious doubts about continuing to use it in the future. First, I was unable to import my cryptocurrency transactions from Coinbase causing me to spend several hours figuring out the cost basis of each transaction I made. Secondly, the "remaining balance" on my mortgage loans as entered made it seem as though some of my interest was not deductible. Then TurboTax kept directing me to a form to enter that I could not take more than a $300 deduction for charitable contributions even though I was itemizing. I hope the full deduction amount was sent to the IRS. Not happy.
Date published: 2021-05-07
Rated 5 out of 5 by from Great and easy I have used turbo tax for many years.Always easy and fun.
Date published: 2021-05-07
Rated 5 out of 5 by from 2020 Tax Return Would like to have Scott do my taxes for 2021. A++
Date published: 2021-05-07
Rated 3 out of 5 by from Download and MANY update attempts were awful I'e been using Ttax for 33 years. This was the worst experience ever. It took 6 or 8 tries for the initial download after purchasing. I went round and round and round trying to update everything so that I could even ENTER all of my pertinent information. As a long-time user, I'm disappointed with this year's release, though, I suppose that all of the crazy back and forth tax changes haven't helped the situation. Hoping for better luck next year.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo tax is awesome! Carl was really helpful on the live chat! I just wish I had filed earlier! Turbo tax is so easy to use. This is the first time I used the Live Deluxe and it was really worth it just to get one question answered!
Date published: 2021-05-07
Rated 5 out of 5 by from 2020 The tool works well. Thank you! I will use again in 2021
Date published: 2021-05-07
Rated 5 out of 5 by from Super Easy and Helpful Service Even with multiple income sources and types (W-2, 1099) and numerous deductions and expenses, the process was pretty easy AND quick.
Date published: 2021-05-07
Rated 3 out of 5 by from Too Expensive The program is easy to use. However, the cost of completing my federal and state taxes is too expensive.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax was easy to follow Turbo Tax Deluxe was easy to follow. It guided me through the process. Then its checked my return and filed it for me.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1906
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is easy to use. My question was quickly answered
Date published: 2021-05-07
Rated 2 out of 5 by from Disappointed this year I had two aggravating experiences using TurboTax this year and I have serious doubts about continuing to use it in the future. First, I was unable to import my cryptocurrency transactions from Coinbase causing me to spend several hours figuring out the cost basis of each transaction I made. Secondly, the "remaining balance" on my mortgage loans as entered made it seem as though some of my interest was not deductible. Then TurboTax kept directing me to a form to enter that I could not take more than a $300 deduction for charitable contributions even though I was itemizing. I hope the full deduction amount was sent to the IRS. Not happy.
Date published: 2021-05-07
Rated 5 out of 5 by from Great and easy I have used turbo tax for many years.Always easy and fun.
Date published: 2021-05-07
Rated 5 out of 5 by from 2020 Tax Return Would like to have Scott do my taxes for 2021. A++
Date published: 2021-05-07
Rated 3 out of 5 by from Download and MANY update attempts were awful I'e been using Ttax for 33 years. This was the worst experience ever. It took 6 or 8 tries for the initial download after purchasing. I went round and round and round trying to update everything so that I could even ENTER all of my pertinent information. As a long-time user, I'm disappointed with this year's release, though, I suppose that all of the crazy back and forth tax changes haven't helped the situation. Hoping for better luck next year.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo tax is awesome! Carl was really helpful on the live chat! I just wish I had filed earlier! Turbo tax is so easy to use. This is the first time I used the Live Deluxe and it was really worth it just to get one question answered!
Date published: 2021-05-07
Rated 5 out of 5 by from 2020 The tool works well. Thank you! I will use again in 2021
Date published: 2021-05-07
Rated 5 out of 5 by from Super Easy and Helpful Service Even with multiple income sources and types (W-2, 1099) and numerous deductions and expenses, the process was pretty easy AND quick.
Date published: 2021-05-07
Rated 3 out of 5 by from Too Expensive The program is easy to use. However, the cost of completing my federal and state taxes is too expensive.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax was easy to follow Turbo Tax Deluxe was easy to follow. It guided me through the process. Then its checked my return and filed it for me.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1906