TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Has Apple problems and sucks for selling realestat Information for completing or needing to complete Schedule D are poor at best.
Date published: 2021-05-07
Rated 1 out of 5 by from VERY UNHAPPY, and I have used turbotax for decades Turbotax CD continued to lockup when after downloading investment income. Digging through Q&A one finds reference that the CD version is very limited with how many entries it can handle. So I spent an hour with a nice but clueless online rep trying to determine my options and how to switch to the download version which apparently handles more entries. Finally I resigned myself to buying both versions to get my taxes filed. But wait, it gets better. I successfully got my investment income into the online version only to discover that when it downloaded last years data from a PDF (I wondered why PDF not TT file, should have been a clue) I found all the basis data from IRAs and rental history was MISSING - so I got to start over again - we are now on re-enter everything for the tenth time. Then I re-entered the online version with a download of last years TT and successfully entered all investment income only to find out the online version is not the same as the CD version - one cannot open FORMS to go in and correct basis for a stock purchase (Fidelity did not have a date for the purchase). Now I have to save the Online file in turbotax format and finish my taxes in the CD version. FIX YOUR FUNCTIONALITY - no being able to enter several hundred stock transactions without a lockup is a FAIL. Likewise, not being able to open forms in the online version is a FAIL.
Date published: 2021-05-07
Rated 5 out of 5 by from EASY BREEZY! SUPER EASY TO USE & ALSO INFORMATIVE. I WILL NEVER GO BACK TO PAYING TO GET MY TAXES FILED.
Date published: 2021-05-07
Rated 5 out of 5 by from Outstanding Outstanding service and product. I recommend that anyone who wants to save a few dollars...use Turbo Tax.
Date published: 2021-05-07
Rated 5 out of 5 by from 1 and done! I'm always impressed, each year, with what Turbo Tax offers. They make everything very easy to understand, and easy to file. Any questions I have are very easy to find and the answers are very clear and comforting. I'll never use anything else, keep up the GREAT work!
Date published: 2021-05-07
Rated 5 out of 5 by from saves me from having to use an accountant saves me from having to use an accountant. Saves time
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is awesome I found Turbo Tax instructions easy to follow. First time I e-filed and found this very convenient
Date published: 2021-05-07
Rated 5 out of 5 by from turbo tax is neccessary -good reference information -beneficial in understanding current tax law
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax itself can use a few update with their p I had a great experience with my turbo tax expert Ellen, She was very attentive, listen very well, very knowledge in the field of taxes, patience, very approachable, great sense of human and a very giving and spiritual person.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax worked well for me. My TurboTax expert was very knowledgeable and provided excellent service.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1825
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Has Apple problems and sucks for selling realestat Information for completing or needing to complete Schedule D are poor at best.
Date published: 2021-05-07
Rated 1 out of 5 by from VERY UNHAPPY, and I have used turbotax for decades Turbotax CD continued to lockup when after downloading investment income. Digging through Q&A one finds reference that the CD version is very limited with how many entries it can handle. So I spent an hour with a nice but clueless online rep trying to determine my options and how to switch to the download version which apparently handles more entries. Finally I resigned myself to buying both versions to get my taxes filed. But wait, it gets better. I successfully got my investment income into the online version only to discover that when it downloaded last years data from a PDF (I wondered why PDF not TT file, should have been a clue) I found all the basis data from IRAs and rental history was MISSING - so I got to start over again - we are now on re-enter everything for the tenth time. Then I re-entered the online version with a download of last years TT and successfully entered all investment income only to find out the online version is not the same as the CD version - one cannot open FORMS to go in and correct basis for a stock purchase (Fidelity did not have a date for the purchase). Now I have to save the Online file in turbotax format and finish my taxes in the CD version. FIX YOUR FUNCTIONALITY - no being able to enter several hundred stock transactions without a lockup is a FAIL. Likewise, not being able to open forms in the online version is a FAIL.
Date published: 2021-05-07
Rated 5 out of 5 by from EASY BREEZY! SUPER EASY TO USE & ALSO INFORMATIVE. I WILL NEVER GO BACK TO PAYING TO GET MY TAXES FILED.
Date published: 2021-05-07
Rated 5 out of 5 by from Outstanding Outstanding service and product. I recommend that anyone who wants to save a few dollars...use Turbo Tax.
Date published: 2021-05-07
Rated 5 out of 5 by from 1 and done! I'm always impressed, each year, with what Turbo Tax offers. They make everything very easy to understand, and easy to file. Any questions I have are very easy to find and the answers are very clear and comforting. I'll never use anything else, keep up the GREAT work!
Date published: 2021-05-07
Rated 5 out of 5 by from saves me from having to use an accountant saves me from having to use an accountant. Saves time
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is awesome I found Turbo Tax instructions easy to follow. First time I e-filed and found this very convenient
Date published: 2021-05-07
Rated 5 out of 5 by from turbo tax is neccessary -good reference information -beneficial in understanding current tax law
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax itself can use a few update with their p I had a great experience with my turbo tax expert Ellen, She was very attentive, listen very well, very knowledge in the field of taxes, patience, very approachable, great sense of human and a very giving and spiritual person.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax worked well for me. My TurboTax expert was very knowledgeable and provided excellent service.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1825