TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from The software needs tweaking I was VERY unhappy at not being able to access prior years tax returns while using Turbo Tax live and had to call for help and was told I could only do it through the app on my phone. I needed to make sure that I had all my paperwork before filing and could only do this by comparing what I had this year to previous years. I liked that the return was checked by a second party after my expert filled it in. I didn't like that the expert was only available later nights or weekends but we worked around that and she was very sweet and helpful. It would be helpful to pair up your experts with clients in the same time zone if possible.
Date published: 2021-03-24
Rated 2 out of 5 by from Need help with my 2019 tax log in My 2020 taxes is pending be something about my 2019 tax return isn’t right
Date published: 2021-03-24
Rated 5 out of 5 by from Shocked Honestly they made the process smooth an i gotta say it was quick an painless plus if at any time i was lost i can reach someone 2 walk me rite thru the steps
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax is terrific I have filed with them for 6 years and have never had a roblem
Date published: 2021-03-24
Rated 1 out of 5 by from Disappointed It was great until i got locked out if my turbo tax account
Date published: 2021-03-24
Rated 5 out of 5 by from Great experience! Super easy to navigate. Answered any questions I had.
Date published: 2021-03-24
Rated 2 out of 5 by from too many gimmicks i like the product but they try way too hard to trick you into paying for things you don't want. The Deluxe version also used to include state and now they jack you for that too.
Date published: 2021-03-24
Rated 5 out of 5 by from awsome!! great! accurate and fast!! very helpful information
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo Tax Still Has "Bugs" I love Turbo Tax and have used it for at least 23 years. We had a death in our family during 2020, and when answering the question regarding the Federal Stimulus funds received, I had to agree with T-Tax's calculation (Even though it was wrong) in order not to receive additional Federal Stimulus funds that we were correctly not paid, nor entitled to receive
Date published: 2021-03-24
Rated 3 out of 5 by from TURBO TAX I would prefer an increased user friendly approach, for example spent much time finding a way to correct my answer on bitcoins.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 1806
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from The software needs tweaking I was VERY unhappy at not being able to access prior years tax returns while using Turbo Tax live and had to call for help and was told I could only do it through the app on my phone. I needed to make sure that I had all my paperwork before filing and could only do this by comparing what I had this year to previous years. I liked that the return was checked by a second party after my expert filled it in. I didn't like that the expert was only available later nights or weekends but we worked around that and she was very sweet and helpful. It would be helpful to pair up your experts with clients in the same time zone if possible.
Date published: 2021-03-24
Rated 2 out of 5 by from Need help with my 2019 tax log in My 2020 taxes is pending be something about my 2019 tax return isn’t right
Date published: 2021-03-24
Rated 5 out of 5 by from Shocked Honestly they made the process smooth an i gotta say it was quick an painless plus if at any time i was lost i can reach someone 2 walk me rite thru the steps
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax is terrific I have filed with them for 6 years and have never had a roblem
Date published: 2021-03-24
Rated 1 out of 5 by from Disappointed It was great until i got locked out if my turbo tax account
Date published: 2021-03-24
Rated 5 out of 5 by from Great experience! Super easy to navigate. Answered any questions I had.
Date published: 2021-03-24
Rated 2 out of 5 by from too many gimmicks i like the product but they try way too hard to trick you into paying for things you don't want. The Deluxe version also used to include state and now they jack you for that too.
Date published: 2021-03-24
Rated 5 out of 5 by from awsome!! great! accurate and fast!! very helpful information
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo Tax Still Has "Bugs" I love Turbo Tax and have used it for at least 23 years. We had a death in our family during 2020, and when answering the question regarding the Federal Stimulus funds received, I had to agree with T-Tax's calculation (Even though it was wrong) in order not to receive additional Federal Stimulus funds that we were correctly not paid, nor entitled to receive
Date published: 2021-03-24
Rated 3 out of 5 by from TURBO TAX I would prefer an increased user friendly approach, for example spent much time finding a way to correct my answer on bitcoins.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 1806