TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from VERY FRIENDLY USE IF ANY LIVE CHAT CAN HELP WHEN I HAVE A QUESTION. ONE OF NY CANNOT SUBMITTED.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax has always helped me I have used turbo tax for a number of years. It was a new experience downloading the deluxe model on line since before I had used a disc. Once downloaded all went well as usual.
Date published: 2021-05-16
Rated 4 out of 5 by from I can do my own taxes. I like that Turbo Tax stays up to date on all tax changes, etc. I appreciate how the program walks me through all the different possible scenarios. However, I experienced some frustration this year....with accessing the multiple licenses I purchased. I had to contact customer service and get new access codes and STILL had trouble. My daughter ended up buying her own license because she got so frustrated. Otherwise I like the product.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great Fast, easy and efficient I am greatly satisfied, will use again.
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax was more difficult than filing by hand The software was slow, clunky, and ineffective. Also, the price was very high, especially considering that the only "special circumstance" on my return was for a contribution to an HSA, which did not affect my return.
Date published: 2021-05-16
Rated 4 out of 5 by from very helpful. Made filing simple Turbo Tax live was a big help. However, have all your tax documents. Turbo Tax does not have them and will only properly file what you ask about.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is what I use I’m very happy with the ease and support of TurboTax. I use it every year.
Date published: 2021-05-16
Rated 4 out of 5 by from turbotax is awesome turbo is awesome but i wish it was more streamlined honestly because number crunching is not my favorite if it was i would have become an accountant professionally but over all fantastic company
Date published: 2021-05-16
Rated 4 out of 5 by from One problem hung me up for an hour. Somehow it wanted to fill in Form 1095-A, which I don't need. Documentation referred to the Health Insurance tab, which does not exist. I could not find where to change my answer to 'employer-provided health plan'. It took forever to read through others' answers to figure out how to delete the form. Help could be better on this one.
Date published: 2021-05-16
Rated 5 out of 5 by from Very thorough! Great, easy and very thorough! Eighth straight year!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1689
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from VERY FRIENDLY USE IF ANY LIVE CHAT CAN HELP WHEN I HAVE A QUESTION. ONE OF NY CANNOT SUBMITTED.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax has always helped me I have used turbo tax for a number of years. It was a new experience downloading the deluxe model on line since before I had used a disc. Once downloaded all went well as usual.
Date published: 2021-05-16
Rated 4 out of 5 by from I can do my own taxes. I like that Turbo Tax stays up to date on all tax changes, etc. I appreciate how the program walks me through all the different possible scenarios. However, I experienced some frustration this year....with accessing the multiple licenses I purchased. I had to contact customer service and get new access codes and STILL had trouble. My daughter ended up buying her own license because she got so frustrated. Otherwise I like the product.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great Fast, easy and efficient I am greatly satisfied, will use again.
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax was more difficult than filing by hand The software was slow, clunky, and ineffective. Also, the price was very high, especially considering that the only "special circumstance" on my return was for a contribution to an HSA, which did not affect my return.
Date published: 2021-05-16
Rated 4 out of 5 by from very helpful. Made filing simple Turbo Tax live was a big help. However, have all your tax documents. Turbo Tax does not have them and will only properly file what you ask about.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is what I use I’m very happy with the ease and support of TurboTax. I use it every year.
Date published: 2021-05-16
Rated 4 out of 5 by from turbotax is awesome turbo is awesome but i wish it was more streamlined honestly because number crunching is not my favorite if it was i would have become an accountant professionally but over all fantastic company
Date published: 2021-05-16
Rated 4 out of 5 by from One problem hung me up for an hour. Somehow it wanted to fill in Form 1095-A, which I don't need. Documentation referred to the Health Insurance tab, which does not exist. I could not find where to change my answer to 'employer-provided health plan'. It took forever to read through others' answers to figure out how to delete the form. Help could be better on this one.
Date published: 2021-05-16
Rated 5 out of 5 by from Very thorough! Great, easy and very thorough! Eighth straight year!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1689