TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very easy to use. The Turbo Tax Deluxe product is easy to use and provides good directions. I found only one area a bit confusing and that was Foreign Tax Credits and Income as a result of brokerage account reporting.
Date published: 2022-04-16
Rated 5 out of 5 by from easy to use great way to file taxes and all questions answered
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax is useful. When reviewing items marked for review, specifically investments, it would be helpful to be able to view a list of all investments - e.g., with product (stock or option) name, so we can more easily match it up with the broker's 1099-R form, with a capability to sort and filter the list.
Date published: 2022-04-16
Rated 5 out of 5 by from Product Product is great but every year gets less and less user friendly. Also, every year there seems to be more issues with the back button. Why did I need to enter my direct deposit routing info three times when it was same as last year? Why did turbotax ask me if routing was the same as last year if I was going to enter it again? When I hit the print button to print a return, why do I get two options - neither of which are 'Print'? The software is getting very annoying!!!!!!
Date published: 2022-04-16
Rated 3 out of 5 by from two years in a row the IRS rejected return Two years in a row the IRS rejected my return because it said the AGI did not match. The AGI that comes up is the same as Line 11 on the return. I had to file my return by mail.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! Very simple to use and I highly recommend it to anyone.
Date published: 2022-04-16
Rated 5 out of 5 by from Outstanding experience This service made filing taxes in a complex situation much easier than I imagined. Expert help available right away each time I needed it.
Date published: 2022-04-16
Rated 4 out of 5 by from We have Used Turbo Tax for Years We have used Turbo Tax for years. Sometimes it has led us to a standard deduction and others it has helped us through the selling of our house, college expenses, selling family homes and moving the final time. Now our kids use it
Date published: 2022-04-16
Rated 4 out of 5 by from It was ok. A lot of back messaging back and forth. Not the most convenient method.
Date published: 2022-04-16
Rated 5 out of 5 by from Very good My taxes were simple, so a tax expert was not needed.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1689
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use. The Turbo Tax Deluxe product is easy to use and provides good directions. I found only one area a bit confusing and that was Foreign Tax Credits and Income as a result of brokerage account reporting.
Date published: 2022-04-16
Rated 5 out of 5 by from easy to use great way to file taxes and all questions answered
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax is useful. When reviewing items marked for review, specifically investments, it would be helpful to be able to view a list of all investments - e.g., with product (stock or option) name, so we can more easily match it up with the broker's 1099-R form, with a capability to sort and filter the list.
Date published: 2022-04-16
Rated 5 out of 5 by from Product Product is great but every year gets less and less user friendly. Also, every year there seems to be more issues with the back button. Why did I need to enter my direct deposit routing info three times when it was same as last year? Why did turbotax ask me if routing was the same as last year if I was going to enter it again? When I hit the print button to print a return, why do I get two options - neither of which are 'Print'? The software is getting very annoying!!!!!!
Date published: 2022-04-16
Rated 3 out of 5 by from two years in a row the IRS rejected return Two years in a row the IRS rejected my return because it said the AGI did not match. The AGI that comes up is the same as Line 11 on the return. I had to file my return by mail.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! Very simple to use and I highly recommend it to anyone.
Date published: 2022-04-16
Rated 5 out of 5 by from Outstanding experience This service made filing taxes in a complex situation much easier than I imagined. Expert help available right away each time I needed it.
Date published: 2022-04-16
Rated 4 out of 5 by from We have Used Turbo Tax for Years We have used Turbo Tax for years. Sometimes it has led us to a standard deduction and others it has helped us through the selling of our house, college expenses, selling family homes and moving the final time. Now our kids use it
Date published: 2022-04-16
Rated 4 out of 5 by from It was ok. A lot of back messaging back and forth. Not the most convenient method.
Date published: 2022-04-16
Rated 5 out of 5 by from Very good My taxes were simple, so a tax expert was not needed.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1689