TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from BEST TAX RETURN SERVICE IV EVER USED I normally use h&r block for my tax return this is my first time using turbotax i can not believe how easy to use and simple the process was, simplified buttons, walks you through everything step by step, recommends anything you missed and triple checks everything for you! my husband and I are extremely pleased and it was the easiest way to file for my business as well, so happy to have finished the process without feeling stressed out!
Date published: 2022-04-15
Rated 3 out of 5 by from Worst year I have ever had with TurboTax Tells me I have numbers that do not match but does not show me where.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo taxes is grat Good very easy to use I Recommend it will be back next year grat app
Date published: 2022-04-15
Rated 2 out of 5 by from Turbotax is a money grab This more than ever TurboTax wants more of your money. To everyone who hardship during the pandemic this crazy stupid!
Date published: 2022-04-15
Rated 4 out of 5 by from turbo tax is pretty easy to use I did not work this year so I thought I could use the free version. as soon as I typed that I got unemployment they charged me $60.00. Then they charged another $49.00 for state tax return. My only income was $11,000 from unemployment. very pricey for the easy forms.
Date published: 2022-04-15
Rated 3 out of 5 by from WHAT HAPPENED!!!! This year I made it thru the taxes in record time!!! You would have gotten a 5 if the following hadn't occurred. Once I made the credit card payment and right before I transmitted, I realized I hadn't entered my personal property taxes. So I went back and entered it, then proceeded forward. At that time, the system was requiring another payment. It didn't retain the fact I paid. I sent a message for help and Phillipe called me. He tried a couple of things, then processed a refund request for the credit card payment. To avoid confusion, He suggested I have the payment deducted from the refund. I normally use a credit card so this was new for me. I did as he suggested and when the receipt was presented, I found the additional charge for $88 additional to used that method. Had I known that I would have just used another credit card and saved the money. This program needs to be updated to retain the payment info once made. Also if the suggestion is given to use deduct from refund, they need to advise of the additional fee. As a result I would like a refund of the $88.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Awesome product for filing my own taxes every year
Date published: 2022-04-15
Rated 4 out of 5 by from TURBOTAX IS CONVENIENT TURBOTAX IS EASY TO USE AND CONVENIENT. I FOUND THE HELP AND HINTS REALLY SAVED MY DAY.
Date published: 2022-04-15
Rated 4 out of 5 by from It was relatively painless and easy to understand. I did not use an agent. It was very intuitive for someone who does not use computers very much.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo helped me a lot My experience was prompt and return phone call was good and accurate
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1672
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from BEST TAX RETURN SERVICE IV EVER USED I normally use h&r block for my tax return this is my first time using turbotax i can not believe how easy to use and simple the process was, simplified buttons, walks you through everything step by step, recommends anything you missed and triple checks everything for you! my husband and I are extremely pleased and it was the easiest way to file for my business as well, so happy to have finished the process without feeling stressed out!
Date published: 2022-04-15
Rated 3 out of 5 by from Worst year I have ever had with TurboTax Tells me I have numbers that do not match but does not show me where.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo taxes is grat Good very easy to use I Recommend it will be back next year grat app
Date published: 2022-04-15
Rated 2 out of 5 by from Turbotax is a money grab This more than ever TurboTax wants more of your money. To everyone who hardship during the pandemic this crazy stupid!
Date published: 2022-04-15
Rated 4 out of 5 by from turbo tax is pretty easy to use I did not work this year so I thought I could use the free version. as soon as I typed that I got unemployment they charged me $60.00. Then they charged another $49.00 for state tax return. My only income was $11,000 from unemployment. very pricey for the easy forms.
Date published: 2022-04-15
Rated 3 out of 5 by from WHAT HAPPENED!!!! This year I made it thru the taxes in record time!!! You would have gotten a 5 if the following hadn't occurred. Once I made the credit card payment and right before I transmitted, I realized I hadn't entered my personal property taxes. So I went back and entered it, then proceeded forward. At that time, the system was requiring another payment. It didn't retain the fact I paid. I sent a message for help and Phillipe called me. He tried a couple of things, then processed a refund request for the credit card payment. To avoid confusion, He suggested I have the payment deducted from the refund. I normally use a credit card so this was new for me. I did as he suggested and when the receipt was presented, I found the additional charge for $88 additional to used that method. Had I known that I would have just used another credit card and saved the money. This program needs to be updated to retain the payment info once made. Also if the suggestion is given to use deduct from refund, they need to advise of the additional fee. As a result I would like a refund of the $88.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Awesome product for filing my own taxes every year
Date published: 2022-04-15
Rated 4 out of 5 by from TURBOTAX IS CONVENIENT TURBOTAX IS EASY TO USE AND CONVENIENT. I FOUND THE HELP AND HINTS REALLY SAVED MY DAY.
Date published: 2022-04-15
Rated 4 out of 5 by from It was relatively painless and easy to understand. I did not use an agent. It was very intuitive for someone who does not use computers very much.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo helped me a lot My experience was prompt and return phone call was good and accurate
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1672