TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from NOT FOR THE FAINT OF HEART I've used Turbo Tax for years and it seems like it keeps getting worse. This year the program would NOT take my Schedule A itemized deductions which were more than the standard. It kept giving me "Congratulations....you get the Standard Deduction"! Even the Helpdesk & tax advisor couldn't make it work. Other glitz is that the State portion basically gives you NO advice on what anything means, you are on your own figuring that mess out. I was finally able to get the program to input the correct deduction after deleting cookies & restarting computer. May just have a professional do them next year after all the hours I spent on completing this year's taxes & praying they are right since I had a hard time understanding most of the directions not printed in layman's terms.
Date published: 2021-05-13
Rated 4 out of 5 by from TurboTax makes it easy The details provided are good but it may help to explain why it is better to go with the standard deduction instead of itemized deduction or how to select one avobe the other.
Date published: 2021-05-13
Rated 5 out of 5 by from Perfect the program is very easy to fill out and manage , this is a no brainer program
Date published: 2021-05-13
Rated 5 out of 5 by from Use It every Year I've started using TurboTax in 1985 and have been using it every year. And every year it gets better and better. Simplicity, clear instructions and ease of use what makes me go to it every time. I trust TurboTax to help me complete my tax return.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy to use!! Using Turbo Tax is simple and effective! I appreciate being able to file my taxes with little to no cost.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy and Straightforward TurboTax walked me through the whole process start to finish with ease
Date published: 2021-05-13
Rated 1 out of 5 by from terrible Nothing turbo about it. I put more of my personal information on this website than I have ever had to submit when filing in person. Hope I have no security problems later. The process took forever. I had to stop and keep going back due to time. I thought I would save money doing it myself -wrong I paid more and ended up with a headache. Will not be using again.
Date published: 2021-05-13
Rated 5 out of 5 by from LOVE TURBOTAX THIS IS MY FIFTH YEAR USING TURBOTAX. I APPRECIATE THE CONFIDENCE IT GIVES ME TO KNOW THAT THEY ARE HERE TO HELP AND ARE LOOKING OUT FOR ME. I HIGHLY RECOMMEND THIS TO ANYONE!!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax Deluxe 2020 was my best tax .... Turbo Tax Deluxe 2020 was my best tax filing experience! I have been a TT user for 15 plus years and I will keep coming back. It works great and if you need help with an odd item, Turbo Tax support is there to get you through it. 5 Stars !!!
Date published: 2021-05-13
Rated 1 out of 5 by from Unable to make text size bigger on screen Accessibly is poor. Unable to make text larger on screen. Very hard to read at current sizing. Good at calculating
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1628
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from NOT FOR THE FAINT OF HEART I've used Turbo Tax for years and it seems like it keeps getting worse. This year the program would NOT take my Schedule A itemized deductions which were more than the standard. It kept giving me "Congratulations....you get the Standard Deduction"! Even the Helpdesk & tax advisor couldn't make it work. Other glitz is that the State portion basically gives you NO advice on what anything means, you are on your own figuring that mess out. I was finally able to get the program to input the correct deduction after deleting cookies & restarting computer. May just have a professional do them next year after all the hours I spent on completing this year's taxes & praying they are right since I had a hard time understanding most of the directions not printed in layman's terms.
Date published: 2021-05-13
Rated 4 out of 5 by from TurboTax makes it easy The details provided are good but it may help to explain why it is better to go with the standard deduction instead of itemized deduction or how to select one avobe the other.
Date published: 2021-05-13
Rated 5 out of 5 by from Perfect the program is very easy to fill out and manage , this is a no brainer program
Date published: 2021-05-13
Rated 5 out of 5 by from Use It every Year I've started using TurboTax in 1985 and have been using it every year. And every year it gets better and better. Simplicity, clear instructions and ease of use what makes me go to it every time. I trust TurboTax to help me complete my tax return.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy to use!! Using Turbo Tax is simple and effective! I appreciate being able to file my taxes with little to no cost.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy and Straightforward TurboTax walked me through the whole process start to finish with ease
Date published: 2021-05-13
Rated 1 out of 5 by from terrible Nothing turbo about it. I put more of my personal information on this website than I have ever had to submit when filing in person. Hope I have no security problems later. The process took forever. I had to stop and keep going back due to time. I thought I would save money doing it myself -wrong I paid more and ended up with a headache. Will not be using again.
Date published: 2021-05-13
Rated 5 out of 5 by from LOVE TURBOTAX THIS IS MY FIFTH YEAR USING TURBOTAX. I APPRECIATE THE CONFIDENCE IT GIVES ME TO KNOW THAT THEY ARE HERE TO HELP AND ARE LOOKING OUT FOR ME. I HIGHLY RECOMMEND THIS TO ANYONE!!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax Deluxe 2020 was my best tax .... Turbo Tax Deluxe 2020 was my best tax filing experience! I have been a TT user for 15 plus years and I will keep coming back. It works great and if you need help with an odd item, Turbo Tax support is there to get you through it. 5 Stars !!!
Date published: 2021-05-13
Rated 1 out of 5 by from Unable to make text size bigger on screen Accessibly is poor. Unable to make text larger on screen. Very hard to read at current sizing. Good at calculating
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1628