TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from FLAW IN 1098 ENTRIES For something as simple as a 1098 there are quite a few flaws in their system that tries to limit amounts you can take because their systems doesn't ask or reflect the correct input or take it a step further to realize a refinance or more than one 1098 on the same loan is not being doubled up limiting the interest and points potentially. Can only imagine what other issue there might be if an item that is so regularly used is not correct :(
Date published: 2021-05-11
Rated 5 out of 5 by from Great product, but... Need to tone down the upsell interstitials - give me the option once, and if I say "no," then please accept that answer and move on.
Date published: 2021-05-11
Rated 5 out of 5 by from Simple Turbotax has made it very simple for me to file my family taxes. I like that there is someone just a click away to help answer any of my questions. This is the third year I've used them and will continue to.
Date published: 2021-05-11
Rated 1 out of 5 by from Turbotax forced to get money to file It did not allow me to file stating that I had some medicare form that needed to be filed and I had to, where as I did not have any such forms. Once I paid, it directly just went to filing page and charged double the amount without going through any such forms.
Date published: 2021-05-11
Rated 5 out of 5 by from Very thorough, friendly and knowledgeable Excellent Phone service from Steven and Sue. Knew their job and where to guide me.
Date published: 2021-05-11
Rated 5 out of 5 by from Outdid yourself again Just awesome. I couldn't believe you can outdo yourself. But you did. UI interface is flawless.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax works for me Easy and all the links to answer your questions, I use it every year.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax saved me time It was very easy to use. Step by step instructions.
Date published: 2021-05-11
Rated 5 out of 5 by from TT is great Great job by turbo tax...all done now....Less work for me to screw it up
Date published: 2021-05-11
Rated 2 out of 5 by from I am disappointed with your software this year. You said my PIN was not right from last year, which was not true.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1600
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from FLAW IN 1098 ENTRIES For something as simple as a 1098 there are quite a few flaws in their system that tries to limit amounts you can take because their systems doesn't ask or reflect the correct input or take it a step further to realize a refinance or more than one 1098 on the same loan is not being doubled up limiting the interest and points potentially. Can only imagine what other issue there might be if an item that is so regularly used is not correct :(
Date published: 2021-05-11
Rated 5 out of 5 by from Great product, but... Need to tone down the upsell interstitials - give me the option once, and if I say "no," then please accept that answer and move on.
Date published: 2021-05-11
Rated 5 out of 5 by from Simple Turbotax has made it very simple for me to file my family taxes. I like that there is someone just a click away to help answer any of my questions. This is the third year I've used them and will continue to.
Date published: 2021-05-11
Rated 1 out of 5 by from Turbotax forced to get money to file It did not allow me to file stating that I had some medicare form that needed to be filed and I had to, where as I did not have any such forms. Once I paid, it directly just went to filing page and charged double the amount without going through any such forms.
Date published: 2021-05-11
Rated 5 out of 5 by from Very thorough, friendly and knowledgeable Excellent Phone service from Steven and Sue. Knew their job and where to guide me.
Date published: 2021-05-11
Rated 5 out of 5 by from Outdid yourself again Just awesome. I couldn't believe you can outdo yourself. But you did. UI interface is flawless.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax works for me Easy and all the links to answer your questions, I use it every year.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax saved me time It was very easy to use. Step by step instructions.
Date published: 2021-05-11
Rated 5 out of 5 by from TT is great Great job by turbo tax...all done now....Less work for me to screw it up
Date published: 2021-05-11
Rated 2 out of 5 by from I am disappointed with your software this year. You said my PIN was not right from last year, which was not true.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1600