TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Does a nice job Fairly easy to use. Some categories a little confusing but overall good product.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and efficient Quick and easy to use. Helpful on maximizing our return.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and at home Easy to do at home on your time and even last minute.
Date published: 2023-04-18
Rated 2 out of 5 by from This has grown in price every year they always find a way to charge you more money for this! It used to be $39 and now its well over $200. I think I will be going to a person to do my taxes next year, it costs less and they enter it all for me.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to Use Repeat customer since 2005, appreciate the ease of use.
Date published: 2023-04-18
Rated 2 out of 5 by from I felt that Turbo Tax was different this year For whatever reason to file my taxes it took like ten more steps than I remember last year. I had to pay $222 of my refund to TT for doing nothing. I input all my info but in order to move forward with deductions I had to add premium. I am not happy about is because I feel that it was giving my money away.
Date published: 2023-04-18
Rated 1 out of 5 by from You Suck! I spend good money on your program year after year only to have issues filing. I triple checked everything, redid my entire return only to get it rejected and had to mail.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is a huge Rip Off! There was no assistant available to assist with my return. Went thru it all alone and paid TurboTax my entire refund!
Date published: 2023-04-18
Rated 5 out of 5 by from best tax breaks easy to follow.Used for past five Very easy to use help you get all tax breaks. Easy to follow I use turbo tax every year
Date published: 2023-04-18
Rated 1 out of 5 by from Roth IRA income limits were wrong We tried several times to talk w/ your customer service and got hung up on several times. We checked with the IRS publication and our brokerage tax department which both indicated TurboTax system error. Married filed jointly income limit for ROTH IRA is about $200,000, not the $129,000 stated on TurboTax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1555
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Does a nice job Fairly easy to use. Some categories a little confusing but overall good product.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and efficient Quick and easy to use. Helpful on maximizing our return.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and at home Easy to do at home on your time and even last minute.
Date published: 2023-04-18
Rated 2 out of 5 by from This has grown in price every year they always find a way to charge you more money for this! It used to be $39 and now its well over $200. I think I will be going to a person to do my taxes next year, it costs less and they enter it all for me.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to Use Repeat customer since 2005, appreciate the ease of use.
Date published: 2023-04-18
Rated 2 out of 5 by from I felt that Turbo Tax was different this year For whatever reason to file my taxes it took like ten more steps than I remember last year. I had to pay $222 of my refund to TT for doing nothing. I input all my info but in order to move forward with deductions I had to add premium. I am not happy about is because I feel that it was giving my money away.
Date published: 2023-04-18
Rated 1 out of 5 by from You Suck! I spend good money on your program year after year only to have issues filing. I triple checked everything, redid my entire return only to get it rejected and had to mail.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is a huge Rip Off! There was no assistant available to assist with my return. Went thru it all alone and paid TurboTax my entire refund!
Date published: 2023-04-18
Rated 5 out of 5 by from best tax breaks easy to follow.Used for past five Very easy to use help you get all tax breaks. Easy to follow I use turbo tax every year
Date published: 2023-04-18
Rated 1 out of 5 by from Roth IRA income limits were wrong We tried several times to talk w/ your customer service and got hung up on several times. We checked with the IRS publication and our brokerage tax department which both indicated TurboTax system error. Married filed jointly income limit for ROTH IRA is about $200,000, not the $129,000 stated on TurboTax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1555