TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from When it works, it's great. This year I was filing two tax returns for different family members. Connection problems with the server turned the first attempt to purchase a state filing into a half-hour ordeal. Once completed, the second return filed smoothly.
Date published: 2023-03-12
Rated 3 out of 5 by from Great but error in the 8915F Ws was disturbing. turbo tax was a great as usual except that my returns were rejected due to an error on the 8915F worksheet - even as I had box D checked it added a zero ('0') in the first C box - this was caught when I filed my federal and state forms and was rejected - this SHOULD have been flagged in the FEDERAL review! this was rather embarrassing and now I hope my returns don't get flagged because of this error generated in the software - PLEASE catch this bug so others don't get rejected by the IRS software.. thank you
Date published: 2023-03-12
Rated 5 out of 5 by from Love TurboTax TurboTax makes filing returns easy in a step by step & guided way. Very easy to understand.
Date published: 2023-03-12
Rated 5 out of 5 by from We swear by Turbotax Turbotax makes tax quick and painless! We will use it next year.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo tax is reliable and helpful Turbo Tax is easy to use and has great tax information
Date published: 2023-03-12
Rated 5 out of 5 by from JOHN in DETROIT IS THE BEST!!!!! best service, everything was perfect, john was a pleasure to work with. i will be using the service again!
Date published: 2023-03-12
Rated 4 out of 5 by from Great Program, but directions still need help I have used and trusted Turbo Tax for many years. It is still a GREAT program. Occasionally, the step-by-step directions could use a little more explanation. This year it was the Schedule F, QBI entries. I did not need to enter them, the program automatically transferred and calculated from last return, but it took 3+ experts (and I) to figure that out. I would still totally recommend Turbo Tax.
Date published: 2023-03-12
Rated 5 out of 5 by from Gave me confidence! I usually have my CPA Tax Preparer do all the work. I just gather the information she tells me she needs, put it in order and fork it over. However, she retired this year and the new guy who was supposed to take over for her never showed, so I had to take care of estimated taxes, closing of my business and the sale and purchase of homes. After going through everything step-by-step, I feel confident I''ve done it right. And if not, I've got someone at TurboTax to support me!
Date published: 2023-03-12
Rated 3 out of 5 by from Turbo It was ok , pretty easy and the representative was nice and helpful
Date published: 2023-03-12
Rated 4 out of 5 by from Good Product but Price Keeps Going Up I enjoy the ease of the product and the step by step help but the increasing price is getting to be a deterent.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1555
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from When it works, it's great. This year I was filing two tax returns for different family members. Connection problems with the server turned the first attempt to purchase a state filing into a half-hour ordeal. Once completed, the second return filed smoothly.
Date published: 2023-03-12
Rated 3 out of 5 by from Great but error in the 8915F Ws was disturbing. turbo tax was a great as usual except that my returns were rejected due to an error on the 8915F worksheet - even as I had box D checked it added a zero ('0') in the first C box - this was caught when I filed my federal and state forms and was rejected - this SHOULD have been flagged in the FEDERAL review! this was rather embarrassing and now I hope my returns don't get flagged because of this error generated in the software - PLEASE catch this bug so others don't get rejected by the IRS software.. thank you
Date published: 2023-03-12
Rated 5 out of 5 by from Love TurboTax TurboTax makes filing returns easy in a step by step & guided way. Very easy to understand.
Date published: 2023-03-12
Rated 5 out of 5 by from We swear by Turbotax Turbotax makes tax quick and painless! We will use it next year.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo tax is reliable and helpful Turbo Tax is easy to use and has great tax information
Date published: 2023-03-12
Rated 5 out of 5 by from JOHN in DETROIT IS THE BEST!!!!! best service, everything was perfect, john was a pleasure to work with. i will be using the service again!
Date published: 2023-03-12
Rated 4 out of 5 by from Great Program, but directions still need help I have used and trusted Turbo Tax for many years. It is still a GREAT program. Occasionally, the step-by-step directions could use a little more explanation. This year it was the Schedule F, QBI entries. I did not need to enter them, the program automatically transferred and calculated from last return, but it took 3+ experts (and I) to figure that out. I would still totally recommend Turbo Tax.
Date published: 2023-03-12
Rated 5 out of 5 by from Gave me confidence! I usually have my CPA Tax Preparer do all the work. I just gather the information she tells me she needs, put it in order and fork it over. However, she retired this year and the new guy who was supposed to take over for her never showed, so I had to take care of estimated taxes, closing of my business and the sale and purchase of homes. After going through everything step-by-step, I feel confident I''ve done it right. And if not, I've got someone at TurboTax to support me!
Date published: 2023-03-12
Rated 3 out of 5 by from Turbo It was ok , pretty easy and the representative was nice and helpful
Date published: 2023-03-12
Rated 4 out of 5 by from Good Product but Price Keeps Going Up I enjoy the ease of the product and the step by step help but the increasing price is getting to be a deterent.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1555