TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from First Time and Very Impressed! Very easy to read and follow - Great support with live chat and screen share.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very easy to use and the price is very reasonable.
Date published: 2021-05-14
Rated 5 out of 5 by from menu driven turbo tax chat is an excellent feature while working on tax return
Date published: 2021-05-14
Rated 5 out of 5 by from Great Experience with TurboTax There was an issue with one of my forms. The specialist reached out to me within 5 minutes of asking for help just days before the filing deadline. She stuck with me until with got the problem solved. Very good support.
Date published: 2021-05-14
Rated 4 out of 5 by from Helped me get it done. Turbotax seems less user friendly to me the last two times. This time there were some numbers that doubled and I couldn't undo them the first time. I had to talk to a rep. and he helped me decide the best thing to do was clear it all and start over. Later a number tripled and another number doubled. For a moment I had income of negative $112,000 plus! I called a rep. (Anthony) and he helped me straighten it out and answered my questions. Glad I got it done, but did find it stressful.
Date published: 2021-05-14
Rated 5 out of 5 by from A fast efficient free tax return product. I started out with Credit Karma But I was so frustrated with the problems I was having with them so I turned to Intuit and my taxes were in just over one hour. Very easy to use.
Date published: 2021-05-14
Rated 5 out of 5 by from EASY It's my first time filing taxes and TurboTax made it super easy to file!
Date published: 2021-05-14
Rated 5 out of 5 by from Rejection Tax Refiled Very Friendly & Knowledgeable, happy voice. More people like her is great.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is incredible! Before using Turbo Tax I used to prepare my taxes by hand and just making all the calculations took forever! After I finished I had to check and recheck my work multiple times for accuracy. Now that I use Turbo Tax I simply do not know how I ever lived without it! My life has been made so much simpler and worry-free since I know the calculations are accurate and my work is checked by Turbo Tax. I am ever so grateful to Turbo Tax!!!
Date published: 2021-05-14
Rated 5 out of 5 by from Gr8 Worka grear...loce it..simple and easy.......yay !!!!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1542
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from First Time and Very Impressed! Very easy to read and follow - Great support with live chat and screen share.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very easy to use and the price is very reasonable.
Date published: 2021-05-14
Rated 5 out of 5 by from menu driven turbo tax chat is an excellent feature while working on tax return
Date published: 2021-05-14
Rated 5 out of 5 by from Great Experience with TurboTax There was an issue with one of my forms. The specialist reached out to me within 5 minutes of asking for help just days before the filing deadline. She stuck with me until with got the problem solved. Very good support.
Date published: 2021-05-14
Rated 4 out of 5 by from Helped me get it done. Turbotax seems less user friendly to me the last two times. This time there were some numbers that doubled and I couldn't undo them the first time. I had to talk to a rep. and he helped me decide the best thing to do was clear it all and start over. Later a number tripled and another number doubled. For a moment I had income of negative $112,000 plus! I called a rep. (Anthony) and he helped me straighten it out and answered my questions. Glad I got it done, but did find it stressful.
Date published: 2021-05-14
Rated 5 out of 5 by from A fast efficient free tax return product. I started out with Credit Karma But I was so frustrated with the problems I was having with them so I turned to Intuit and my taxes were in just over one hour. Very easy to use.
Date published: 2021-05-14
Rated 5 out of 5 by from EASY It's my first time filing taxes and TurboTax made it super easy to file!
Date published: 2021-05-14
Rated 5 out of 5 by from Rejection Tax Refiled Very Friendly & Knowledgeable, happy voice. More people like her is great.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is incredible! Before using Turbo Tax I used to prepare my taxes by hand and just making all the calculations took forever! After I finished I had to check and recheck my work multiple times for accuracy. Now that I use Turbo Tax I simply do not know how I ever lived without it! My life has been made so much simpler and worry-free since I know the calculations are accurate and my work is checked by Turbo Tax. I am ever so grateful to Turbo Tax!!!
Date published: 2021-05-14
Rated 5 out of 5 by from Gr8 Worka grear...loce it..simple and easy.......yay !!!!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1542