TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Great We found it to be very helpful and have been using Turbo Tax for several years. Each year it seems to improve.
Date published: 2021-05-11
Rated 5 out of 5 by from Personalized help was awesome Karen provided an excellent hands-on walkthrough of my unique situation! She ROCKS!
Date published: 2021-05-11
Rated 4 out of 5 by from Good job M-1 and M-2 worksheets that automatically feed Schedules are somewhat clumsy.
Date published: 2021-05-11
Rated 5 out of 5 by from super easy to use! Turbo tax is easy and great to use. The process was fast and self explanatory.
Date published: 2021-05-11
Rated 5 out of 5 by from Salary and Investments Made it very easy to input my information for multiple jobs with multiple W-2s and investment income from different brokers.
Date published: 2021-05-11
Rated 5 out of 5 by from I like turbo tax It is very easy to use. It covers all the important parts and allows you to truly get the most out of your refund.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is incredible I love how Turbo Tax transfers my tax information from last year to this year. I also love how it walks me through each section, asking me clear questions that help guide me. The Refund/Tax Due window is really interesting to watch as I go through the process. Although I have not had to need to interact with a tax pro while filling out my form, I'm glad to know the opportunity is there. Turbo tax has made filing so much easier that it used to be many years ago.
Date published: 2021-05-11
Rated 4 out of 5 by from Complicated in some areas The representatives I have worked with are very cordial and informative and helpful. Without them I could never muddle through the forms and mistakes found in the end. The filing process gets more complicated every year. I have used TT for 20+ yrs and need help more and more every year.
Date published: 2021-05-11
Rated 5 out of 5 by from I like Turbo Tax. Turbo Tax covers everything I need it to. It makes filing and paying taxes easy!
Date published: 2021-05-11
Rated 3 out of 5 by from Turbo Tax is Getting Old and Clunky Have used TT for literally 25 years. Used to love it but the user interface has actually gotten worse over the years; instead of multiple panes that allowed viewing the return and progress, it's now just single windows and drill-down menus. Hard to find things, hard to track progress, easy to miss steps, and doesn't auto-link to a lot of banks or mortgage lenders. Don't love it anymore. Will look to a different solution next year.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1542
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great We found it to be very helpful and have been using Turbo Tax for several years. Each year it seems to improve.
Date published: 2021-05-11
Rated 5 out of 5 by from Personalized help was awesome Karen provided an excellent hands-on walkthrough of my unique situation! She ROCKS!
Date published: 2021-05-11
Rated 4 out of 5 by from Good job M-1 and M-2 worksheets that automatically feed Schedules are somewhat clumsy.
Date published: 2021-05-11
Rated 5 out of 5 by from super easy to use! Turbo tax is easy and great to use. The process was fast and self explanatory.
Date published: 2021-05-11
Rated 5 out of 5 by from Salary and Investments Made it very easy to input my information for multiple jobs with multiple W-2s and investment income from different brokers.
Date published: 2021-05-11
Rated 5 out of 5 by from I like turbo tax It is very easy to use. It covers all the important parts and allows you to truly get the most out of your refund.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is incredible I love how Turbo Tax transfers my tax information from last year to this year. I also love how it walks me through each section, asking me clear questions that help guide me. The Refund/Tax Due window is really interesting to watch as I go through the process. Although I have not had to need to interact with a tax pro while filling out my form, I'm glad to know the opportunity is there. Turbo tax has made filing so much easier that it used to be many years ago.
Date published: 2021-05-11
Rated 4 out of 5 by from Complicated in some areas The representatives I have worked with are very cordial and informative and helpful. Without them I could never muddle through the forms and mistakes found in the end. The filing process gets more complicated every year. I have used TT for 20+ yrs and need help more and more every year.
Date published: 2021-05-11
Rated 5 out of 5 by from I like Turbo Tax. Turbo Tax covers everything I need it to. It makes filing and paying taxes easy!
Date published: 2021-05-11
Rated 3 out of 5 by from Turbo Tax is Getting Old and Clunky Have used TT for literally 25 years. Used to love it but the user interface has actually gotten worse over the years; instead of multiple panes that allowed viewing the return and progress, it's now just single windows and drill-down menus. Hard to find things, hard to track progress, easy to miss steps, and doesn't auto-link to a lot of banks or mortgage lenders. Don't love it anymore. Will look to a different solution next year.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1542