TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to use Turbo Tax is easy to use and goes step by step to help complete all points.
Date published: 2021-05-14
Rated 5 out of 5 by from Made Filing so Fast and Easy Made Taxes so easy. I tried to use Turbo Tax on my own. I spent hours finding and entering information. I hired the CPA who did all the work. I just had to upload stuff and meet with her for a short amount of time online. The next thing I am about to say is a good thing - I ended up owing the same amount. I take this to mean that both I and the CPA did good work and that next time, I won't bother trying to do my taxes on my own. I'll save time and just use this service. I think that the difference in the cost for this service versus the cost of the TurboTax software is worth the 10-20 hours of time that I saved.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax takes the anxiety out of doing your own taxes. I forget how easy it is and always regret not getting my taxes filed sooner.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax was perfect Turbo Tax Online was easy to set up and easy to follow. The prompts made it easy and understandable.
Date published: 2021-05-14
Rated 5 out of 5 by from Lives up to its Turbo speed Super fast, entirely lived up to its name. Will use next year.
Date published: 2021-05-14
Rated 4 out of 5 by from Seems to take more work every year! I've been using Turbotax for years, but it seems to take longer recently.
Date published: 2021-05-14
Rated 5 out of 5 by from Awsome Excelent software. This is the first year I have used it online.
Date published: 2021-05-14
Rated 5 out of 5 by from Great Job I've been using TurboTax for years. I love that it can keep most of the personal data from year to year to save me from entering it all over again. I also greatly value the comparisons it provides for several years to make sure I haven't forgotten something or am not way out of line with previous years.
Date published: 2021-05-14
Rated 5 out of 5 by from Quite easy Property Tax section is a little confusing and may need to be more specific.
Date published: 2021-05-14
Rated 1 out of 5 by from Terrible You had MONTHS to fix the problem with Charitable Donations and the unacceptable value, but I could not E-File my Federal or State taxes on May 13th even after trying the "help" suggestions that had been made in January and February. I had to print everything and bring it to the post office. I had paid for the State E-File and then had to take the time to have the charge pulled. Very bad experience this year!!!!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1535
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Turbo Tax is easy to use and goes step by step to help complete all points.
Date published: 2021-05-14
Rated 5 out of 5 by from Made Filing so Fast and Easy Made Taxes so easy. I tried to use Turbo Tax on my own. I spent hours finding and entering information. I hired the CPA who did all the work. I just had to upload stuff and meet with her for a short amount of time online. The next thing I am about to say is a good thing - I ended up owing the same amount. I take this to mean that both I and the CPA did good work and that next time, I won't bother trying to do my taxes on my own. I'll save time and just use this service. I think that the difference in the cost for this service versus the cost of the TurboTax software is worth the 10-20 hours of time that I saved.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax takes the anxiety out of doing your own taxes. I forget how easy it is and always regret not getting my taxes filed sooner.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax was perfect Turbo Tax Online was easy to set up and easy to follow. The prompts made it easy and understandable.
Date published: 2021-05-14
Rated 5 out of 5 by from Lives up to its Turbo speed Super fast, entirely lived up to its name. Will use next year.
Date published: 2021-05-14
Rated 4 out of 5 by from Seems to take more work every year! I've been using Turbotax for years, but it seems to take longer recently.
Date published: 2021-05-14
Rated 5 out of 5 by from Awsome Excelent software. This is the first year I have used it online.
Date published: 2021-05-14
Rated 5 out of 5 by from Great Job I've been using TurboTax for years. I love that it can keep most of the personal data from year to year to save me from entering it all over again. I also greatly value the comparisons it provides for several years to make sure I haven't forgotten something or am not way out of line with previous years.
Date published: 2021-05-14
Rated 5 out of 5 by from Quite easy Property Tax section is a little confusing and may need to be more specific.
Date published: 2021-05-14
Rated 1 out of 5 by from Terrible You had MONTHS to fix the problem with Charitable Donations and the unacceptable value, but I could not E-File my Federal or State taxes on May 13th even after trying the "help" suggestions that had been made in January and February. I had to print everything and bring it to the post office. I had paid for the State E-File and then had to take the time to have the charge pulled. Very bad experience this year!!!!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1535