TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281676 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Outstanding Customer Service Representative Ms. Karlisha was very courteous and professional. We will recommended requesting her by name for assistance to friends/associates. Thanks for the support!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax was a great help TurboTax live expert helped me navigate around one issue with my 1099-DIV entries.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy! Love how you can retrieve all my past tax info. Easy
Date published: 2021-02-27
Rated 5 out of 5 by from Self-Employed and married The process was easily followed and covered every possibility in my situation.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is the best! I've been using Turbo Tax for several years and the program is quick and easy to use. I love it!
Date published: 2021-02-27
Rated 2 out of 5 by from turbotax hidden fees is not cool. tell me what I am paying for!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turboxtax is amazing Turbotax is amazing good and very easy to use love it.
Date published: 2021-02-27
Rated 3 out of 5 by from HSA Contributions Should Not Cost Extra I've used turbotax for years, and obviously it's a very convenient option. The one thing that has irked me the past few years is that the existence of an HSA requires a $40 upgrade. For most people in my situation if we have health insurance at all, it is in the form of an HSA, which is entirely untaxed and does not affect your return. Once you've made the mistake of admitting you have an HSA, you are also not allowed to proceed without upgrading, unless you restart the entire process. I don't see the need to pay $40 for such an irrelevant detail, especially when the free version covers multiple W2s and unemployment benefits. My suggestion would be to be more upfront about this requirement, and reduce or eliminate the upgrade cost requirement for HSAs only.
Date published: 2021-02-27
Rated 5 out of 5 by from SO EASY TO USE I DID NOT USE ANY OF THE EXPERTS BUT MY QUESITONS WERE ANSWERED. I LOVE HAVING MY PAST TAXES AVAILABLE FOR COMPARISON.
Date published: 2021-02-27
Rated 5 out of 5 by from great and easy it's fast, great and easy service.. I would highly recommend using turbotax .
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 15334
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Outstanding Customer Service Representative Ms. Karlisha was very courteous and professional. We will recommended requesting her by name for assistance to friends/associates. Thanks for the support!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax was a great help TurboTax live expert helped me navigate around one issue with my 1099-DIV entries.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy! Love how you can retrieve all my past tax info. Easy
Date published: 2021-02-27
Rated 5 out of 5 by from Self-Employed and married The process was easily followed and covered every possibility in my situation.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is the best! I've been using Turbo Tax for several years and the program is quick and easy to use. I love it!
Date published: 2021-02-27
Rated 2 out of 5 by from turbotax hidden fees is not cool. tell me what I am paying for!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turboxtax is amazing Turbotax is amazing good and very easy to use love it.
Date published: 2021-02-27
Rated 3 out of 5 by from HSA Contributions Should Not Cost Extra I've used turbotax for years, and obviously it's a very convenient option. The one thing that has irked me the past few years is that the existence of an HSA requires a $40 upgrade. For most people in my situation if we have health insurance at all, it is in the form of an HSA, which is entirely untaxed and does not affect your return. Once you've made the mistake of admitting you have an HSA, you are also not allowed to proceed without upgrading, unless you restart the entire process. I don't see the need to pay $40 for such an irrelevant detail, especially when the free version covers multiple W2s and unemployment benefits. My suggestion would be to be more upfront about this requirement, and reduce or eliminate the upgrade cost requirement for HSAs only.
Date published: 2021-02-27
Rated 5 out of 5 by from SO EASY TO USE I DID NOT USE ANY OF THE EXPERTS BUT MY QUESITONS WERE ANSWERED. I LOVE HAVING MY PAST TAXES AVAILABLE FOR COMPARISON.
Date published: 2021-02-27
Rated 5 out of 5 by from great and easy it's fast, great and easy service.. I would highly recommend using turbotax .
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 15334