TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from >) wonderful use it again I enjoyed it it was very simple to use very wonderful
Date published: 2021-02-17
Rated 5 out of 5 by from Easy to use All your questions answered at the click of a button. Very user friendly.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax Live is very supportive. I had difficulty on my own when review my form so I chose to go with Turbotax Live and Joe assisted me.
Date published: 2021-02-17
Rated 5 out of 5 by from #3 person I talked to was big help It took 3 agents to get the help I needed ONLY #3 was able to help
Date published: 2021-02-17
Rated 2 out of 5 by from I’m confused. 1. It was quick and efficient. 2. I’m confused on a few items and there is no way to get answers. I had to pay $80 to file my taxes when I opted to take that fee out of return which was a higher amount it said I didn’t have enough to do that. I don’t understand how or where TurboTax got that number? 80 is definitely a smaller number than what my return was. I’ll look elsewhere for next year. Thanks.
Date published: 2021-02-17
Rated 5 out of 5 by from Si easy to file with TurboTax! Last year I paid over $300 to get my taxes done and o was not happy with the service. This yea rI decided to do them myself and use TurboTax and I am so glad I did!! I love that the process is so organized! I had my paperwork ready and I easily did my own taxes! And I paid less than $100 and got a big return. Anyway I’m so happy with using TurboTax and will continue to use it in the coming years!!
Date published: 2021-02-17
Rated 4 out of 5 by from Turbotax is the way to go I have been using Turbotax for the last six years and it is so easy and convenient. It walks you through everything and has a live chat just incase you need assistance at anytime. It saves your progress each time you log on so you can access it anytime and either finish everything in one sitting or do it little by little. Easy filing and fast return.
Date published: 2021-02-17
Rated 5 out of 5 by from Very easy to use I have been using Turbotax I bet for 15-20 yrs. It seems to get better & easier each year
Date published: 2021-02-17
Rated 5 out of 5 by from It's so easy with Turbo Anytime I had a problem they had online people that would help you like Miss Rochelle she did a great job and I appreciate the help
Date published: 2021-02-17
Rated 2 out of 5 by from Needed to refile state due to turbo tax error. There was a software issue that didn't take into account the reporting of my federal return in my state tax liability, causing my return to be rejected, needing to amend, and having to pay rather then receive a small refund. Read the fine print on the "guarantee" carefully.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15275
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from >) wonderful use it again I enjoyed it it was very simple to use very wonderful
Date published: 2021-02-17
Rated 5 out of 5 by from Easy to use All your questions answered at the click of a button. Very user friendly.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax Live is very supportive. I had difficulty on my own when review my form so I chose to go with Turbotax Live and Joe assisted me.
Date published: 2021-02-17
Rated 5 out of 5 by from #3 person I talked to was big help It took 3 agents to get the help I needed ONLY #3 was able to help
Date published: 2021-02-17
Rated 2 out of 5 by from I’m confused. 1. It was quick and efficient. 2. I’m confused on a few items and there is no way to get answers. I had to pay $80 to file my taxes when I opted to take that fee out of return which was a higher amount it said I didn’t have enough to do that. I don’t understand how or where TurboTax got that number? 80 is definitely a smaller number than what my return was. I’ll look elsewhere for next year. Thanks.
Date published: 2021-02-17
Rated 5 out of 5 by from Si easy to file with TurboTax! Last year I paid over $300 to get my taxes done and o was not happy with the service. This yea rI decided to do them myself and use TurboTax and I am so glad I did!! I love that the process is so organized! I had my paperwork ready and I easily did my own taxes! And I paid less than $100 and got a big return. Anyway I’m so happy with using TurboTax and will continue to use it in the coming years!!
Date published: 2021-02-17
Rated 4 out of 5 by from Turbotax is the way to go I have been using Turbotax for the last six years and it is so easy and convenient. It walks you through everything and has a live chat just incase you need assistance at anytime. It saves your progress each time you log on so you can access it anytime and either finish everything in one sitting or do it little by little. Easy filing and fast return.
Date published: 2021-02-17
Rated 5 out of 5 by from Very easy to use I have been using Turbotax I bet for 15-20 yrs. It seems to get better & easier each year
Date published: 2021-02-17
Rated 5 out of 5 by from It's so easy with Turbo Anytime I had a problem they had online people that would help you like Miss Rochelle she did a great job and I appreciate the help
Date published: 2021-02-17
Rated 2 out of 5 by from Needed to refile state due to turbo tax error. There was a software issue that didn't take into account the reporting of my federal return in my state tax liability, causing my return to be rejected, needing to amend, and having to pay rather then receive a small refund. Read the fine print on the "guarantee" carefully.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15275