TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Almost Perfect... Except- I had a good time. Everything was in order, and took less than five minutes to put down everything to file my taxes. Right as I was about to send it in, however, the system stops me and requires me to upgrade to a "premium" service. I hadn't added anything outside of the base W-2, so why did this happen? Apparently, there seemed to be something going on with new laws and such, but if it was going to happen regardless, the system should've railroaded me into the deluxe set waaaay before the end. Just so shelling out $40 didn't feel like a robbery rather than something that needed to be done.
Date published: 2021-02-17
Rated 5 out of 5 by from The best If you rent-please use...................................................................
Date published: 2021-02-17
Rated 5 out of 5 by from simply the best!! easy to understand , helpful, max refund, for me it was 2x larger than tax slayer
Date published: 2021-02-17
Rated 5 out of 5 by from Live help was amazing! Was having trouble and opted in to use the live help, the associate helped me through my problems effortlessly and helped me complete my forms.
Date published: 2021-02-17
Rated 5 out of 5 by from GREAT FILING ON TURBO TAX WAS EASY,FAST AND PAINLESS WILL USE IT AGAIN NEXT YEAR
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax was awesome! Each step was easy to follow and gave great information when an explanation was needed. 2020 was a tough year financially and my concerns when starting this process were quickly put at ease as it led me through each category.
Date published: 2021-02-17
Rated 5 out of 5 by from Great service Timely responses and very helpful. Thank you for everything.
Date published: 2021-02-17
Rated 5 out of 5 by from TURBO TAX IS DEPENDABLE!!! I have had so many changes in my life and Turbo Tax handles everything for me so I don't have to worry. Thank you!!!!
Date published: 2021-02-17
Rated 4 out of 5 by from Thyre great They got me my money. I am as happy as can be because I can pay my rent, buy groceries, and smoke
Date published: 2021-02-17
Rated 5 out of 5 by from Easy to use! I love how easy to use the program is, and how Turbo Tax really does try to find all your tax breaks! I've been using the system for years, and just got stuck on one item. Their expert was so friendly and managed to find where I had gone wrong! Thank you so much!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15268
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Almost Perfect... Except- I had a good time. Everything was in order, and took less than five minutes to put down everything to file my taxes. Right as I was about to send it in, however, the system stops me and requires me to upgrade to a "premium" service. I hadn't added anything outside of the base W-2, so why did this happen? Apparently, there seemed to be something going on with new laws and such, but if it was going to happen regardless, the system should've railroaded me into the deluxe set waaaay before the end. Just so shelling out $40 didn't feel like a robbery rather than something that needed to be done.
Date published: 2021-02-17
Rated 5 out of 5 by from The best If you rent-please use...................................................................
Date published: 2021-02-17
Rated 5 out of 5 by from simply the best!! easy to understand , helpful, max refund, for me it was 2x larger than tax slayer
Date published: 2021-02-17
Rated 5 out of 5 by from Live help was amazing! Was having trouble and opted in to use the live help, the associate helped me through my problems effortlessly and helped me complete my forms.
Date published: 2021-02-17
Rated 5 out of 5 by from GREAT FILING ON TURBO TAX WAS EASY,FAST AND PAINLESS WILL USE IT AGAIN NEXT YEAR
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax was awesome! Each step was easy to follow and gave great information when an explanation was needed. 2020 was a tough year financially and my concerns when starting this process were quickly put at ease as it led me through each category.
Date published: 2021-02-17
Rated 5 out of 5 by from Great service Timely responses and very helpful. Thank you for everything.
Date published: 2021-02-17
Rated 5 out of 5 by from TURBO TAX IS DEPENDABLE!!! I have had so many changes in my life and Turbo Tax handles everything for me so I don't have to worry. Thank you!!!!
Date published: 2021-02-17
Rated 4 out of 5 by from Thyre great They got me my money. I am as happy as can be because I can pay my rent, buy groceries, and smoke
Date published: 2021-02-17
Rated 5 out of 5 by from Easy to use! I love how easy to use the program is, and how Turbo Tax really does try to find all your tax breaks! I've been using the system for years, and just got stuck on one item. Their expert was so friendly and managed to find where I had gone wrong! Thank you so much!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15268