TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Never use TurboTax live if you have complicated ta I used the to live service (paid over $700) since I had complicated tax situations related to employee ISO stock options. The CPA screwed up my returns and I had to be instistant to get him correct his numbers. Additionally, he was slow in responding to my questions. He also never showed up to pre arranged calls. Never use this service if you have complicated tax situations.
Date published: 2022-04-17
Rated 5 out of 5 by from Very Detailed and Correct Giving all required options to ensure on Tax is getting filed with correct details
Date published: 2022-04-17
Rated 4 out of 5 by from Good but expensive for parttime freelancers Pretty Good. The steps are easy. Expensive for those having a side gig--you are forced to by the small business version. It would be nice if TurboTax offered a discount to freelancers whose freelance income falls below a certain amount, same $20,000/year.
Date published: 2022-04-17
Rated 5 out of 5 by from Straight Forward That is also because I had an easy to file tax return year.
Date published: 2022-04-17
Rated 4 out of 5 by from Review: many problems were trivial and irremediabl The experts weren't able to help me answer many of the trivial, irritating and irremediable problems spotted in the Review. These problems dealt with arcane boxes on IRS form for which I did not know the answer. In a couple of cases the experts helped.
Date published: 2022-04-17
Rated 5 out of 5 by from Each year is better than the last I enjoyed using TurboTax this year to complete my taxes...as much as one can enjoy filing their taxes. Every new iteration of the software has relevant updates, making it a little easier to navigate the process and capture life changes and income updates.
Date published: 2022-04-17
Rated 3 out of 5 by from Good software Have used it for years. Always easy to use. recommend
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is the Answer! I appreciate the efficiency of TurboTax. The integration is pdf uploads and connecting to my bank is incredible! I enjoyed the experience and enjoy the suggestions and explanations the software provides.
Date published: 2022-04-17
Rated 3 out of 5 by from Good, with concerns I have a standard and easy tax situation. W2 income from one job. File federal and state taxes. Single. After spending about an hour filling out the tax, I realized I was in the Deluxe product which costs $59 and then you have to pay $49 for State. Looking at the difference between Free and Deluxe, I realize that Free should cover my tax situation. But I read that I'd have to start from the beginning again. So, I'm paying $108 because I was somehow in the Deluxe mode, and I didn't want to start from the beginning. Will create a reminder for myself for next year to see how to get into "Free mode" from the start to determine whether that one is good enough for me.
Date published: 2022-04-17
Rated 4 out of 5 by from Good but shady the work was great. First it was $90, then $138 but at the end it was $177!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1520
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Never use TurboTax live if you have complicated ta I used the to live service (paid over $700) since I had complicated tax situations related to employee ISO stock options. The CPA screwed up my returns and I had to be instistant to get him correct his numbers. Additionally, he was slow in responding to my questions. He also never showed up to pre arranged calls. Never use this service if you have complicated tax situations.
Date published: 2022-04-17
Rated 5 out of 5 by from Very Detailed and Correct Giving all required options to ensure on Tax is getting filed with correct details
Date published: 2022-04-17
Rated 4 out of 5 by from Good but expensive for parttime freelancers Pretty Good. The steps are easy. Expensive for those having a side gig--you are forced to by the small business version. It would be nice if TurboTax offered a discount to freelancers whose freelance income falls below a certain amount, same $20,000/year.
Date published: 2022-04-17
Rated 5 out of 5 by from Straight Forward That is also because I had an easy to file tax return year.
Date published: 2022-04-17
Rated 4 out of 5 by from Review: many problems were trivial and irremediabl The experts weren't able to help me answer many of the trivial, irritating and irremediable problems spotted in the Review. These problems dealt with arcane boxes on IRS form for which I did not know the answer. In a couple of cases the experts helped.
Date published: 2022-04-17
Rated 5 out of 5 by from Each year is better than the last I enjoyed using TurboTax this year to complete my taxes...as much as one can enjoy filing their taxes. Every new iteration of the software has relevant updates, making it a little easier to navigate the process and capture life changes and income updates.
Date published: 2022-04-17
Rated 3 out of 5 by from Good software Have used it for years. Always easy to use. recommend
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is the Answer! I appreciate the efficiency of TurboTax. The integration is pdf uploads and connecting to my bank is incredible! I enjoyed the experience and enjoy the suggestions and explanations the software provides.
Date published: 2022-04-17
Rated 3 out of 5 by from Good, with concerns I have a standard and easy tax situation. W2 income from one job. File federal and state taxes. Single. After spending about an hour filling out the tax, I realized I was in the Deluxe product which costs $59 and then you have to pay $49 for State. Looking at the difference between Free and Deluxe, I realize that Free should cover my tax situation. But I read that I'd have to start from the beginning again. So, I'm paying $108 because I was somehow in the Deluxe mode, and I didn't want to start from the beginning. Will create a reminder for myself for next year to see how to get into "Free mode" from the start to determine whether that one is good enough for me.
Date published: 2022-04-17
Rated 4 out of 5 by from Good but shady the work was great. First it was $90, then $138 but at the end it was $177!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1520