TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
chuyluna from
easy money
it was easy painless and fast. simple importing of w-2. made it a breeze
Date published: 2023-02-09
Rated 1 out of 5 by
katiethedoctorincaliforni from
"live" customer service = two thumbs down
I spent over 40 minutes on live chat to ask a very simple yes or no question regarding a line item. The customer service rep had to continue to check with their team members ovr and over again. Why wouldn't they just connect me with the team member of they couldn't answer... very frustrating to wait so long for a very simple answer.
Date published: 2023-02-09
Rated 5 out of 5 by
Sashar147 from
Turbotax is great
This is my second time doing my taxes with TurboTax and it’s been a great experience.
Date published: 2023-02-09
Rated 1 out of 5 by
Joey Vitone from
Too expensive
Charged for everything, last year was free so I don’t understand.
Date published: 2023-02-09
Rated 5 out of 5 by
Mari1026 from
TurboTax Live Assistance
Michael was a great help assisting us through the tax preparation process as we reached a point where we were stuck and couldn't go any farther until a certain error was bypassed. Michael was patient, friendly, and offered us live assistance where he could interact with my computer screen and guide us to the sections of our tax return to review for corrections that could solve the problem. After spending a little time getting everything corrected, the problem was solved, and we were able to complete our returns.
Date published: 2023-02-09
Rated 5 out of 5 by
2023 taxi from
2023
good site very easy to navigate ill use again i like it a lot
Date published: 2023-02-09
Rated 5 out of 5 by
GregG716 from
Always Use TurboTax
I've used TurboTax for several years. Easy to use and it automatically reminds me of what was declared in past years to use for current return. I've never had a problem.
Date published: 2023-02-09
Rated 4 out of 5 by
Slavic from
Turbo Tax is my go to assistant
Turbo tax is my go to assistant when I need to do my tax return without leaving my home...
Date published: 2023-02-09
Rated 5 out of 5 by
null from
Shannon was SO helpful, professional, and nice!
I needed help with a rejected state filing. Shannon was able to spot the issue, explain it, and walk me through quickly. Wonderful service!
Date published: 2023-02-09
Rated 5 out of 5 by
Myrcle Rose from
She was so awesome and lovely&helped step by step
Great 100/10 Overall amazing so sweet and kind Keep it up love your doing an amazing job.
All TurboTax® Offerings Reviews - Page 15186
Date published: 2023-02-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
chuyluna from
easy money
it was easy painless and fast. simple importing of w-2. made it a breeze
Date published: 2023-02-09
Rated 1 out of 5 by
katiethedoctorincaliforni from
"live" customer service = two thumbs down
I spent over 40 minutes on live chat to ask a very simple yes or no question regarding a line item. The customer service rep had to continue to check with their team members ovr and over again. Why wouldn't they just connect me with the team member of they couldn't answer... very frustrating to wait so long for a very simple answer.
Date published: 2023-02-09
Rated 5 out of 5 by
Sashar147 from
Turbotax is great
This is my second time doing my taxes with TurboTax and it’s been a great experience.
Date published: 2023-02-09
Rated 1 out of 5 by
Joey Vitone from
Too expensive
Charged for everything, last year was free so I don’t understand.
Date published: 2023-02-09
Rated 5 out of 5 by
Mari1026 from
TurboTax Live Assistance
Michael was a great help assisting us through the tax preparation process as we reached a point where we were stuck and couldn't go any farther until a certain error was bypassed. Michael was patient, friendly, and offered us live assistance where he could interact with my computer screen and guide us to the sections of our tax return to review for corrections that could solve the problem. After spending a little time getting everything corrected, the problem was solved, and we were able to complete our returns.
Date published: 2023-02-09
Rated 5 out of 5 by
2023 taxi from
2023
good site very easy to navigate ill use again i like it a lot
Date published: 2023-02-09
Rated 5 out of 5 by
GregG716 from
Always Use TurboTax
I've used TurboTax for several years. Easy to use and it automatically reminds me of what was declared in past years to use for current return. I've never had a problem.
Date published: 2023-02-09
Rated 4 out of 5 by
Slavic from
Turbo Tax is my go to assistant
Turbo tax is my go to assistant when I need to do my tax return without leaving my home...
Date published: 2023-02-09
Rated 5 out of 5 by
null from
Shannon was SO helpful, professional, and nice!
I needed help with a rejected state filing. Shannon was able to spot the issue, explain it, and walk me through quickly. Wonderful service!
Date published: 2023-02-09
Rated 5 out of 5 by
Myrcle Rose from
She was so awesome and lovely&helped step by step
Great 100/10 Overall amazing so sweet and kind Keep it up love your doing an amazing job.
All TurboTax® Offerings Reviews - Page 15186
Date published: 2023-02-09