TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281606 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Glitchy I consistently received an error saying "Our records indicate that you are not entitled to efile one or more formats" after paying for Premier. I had to delete my state returns and redo them before it let me pay for the states and complete my return. For how much you guys charge people to file taxes, you should be able to create bug-free software. I should have used another service to avoid this hours-long hassle...
Date published: 2021-02-18
Rated 1 out of 5 by from expensive for no reason They ended up taking the majority of my refund just out of fees alone
Date published: 2021-02-18
Rated 2 out of 5 by from Forcing me to pay for product Forced me to pay for product when it was TurboTax error such a scam
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax makes it easy Easy step by step process and access to helpful explanations
Date published: 2021-02-18
Rated 5 out of 5 by from Great quality. VERY EASY TO FOLLOW INSTRUCTIONS AND HELP IF YOU NEED IT
Date published: 2021-02-18
Rated 4 out of 5 by from only had one problem Tennessee doesn't have a state income tax, it kept taking me to it. Previous years it would acknowledge TN doesn't require that section filled out and would give the option to skip. Other than that, it was great..
Date published: 2021-02-18
Rated 4 out of 5 by from TurboTax is a Savior Great Tool. This is the fourth year I am using TurboTax and it is always easy. I never have any issues and everything always turns out correct. Safe, simple, quick. Thank you.
Date published: 2021-02-18
Rated 4 out of 5 by from It ok It was easy fast accurate very accessible and I use TurboTax again
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is great No help needed. Very simple tax return. Glad turbo tax has pointers
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax did great had miner issue but a tax pro helped me resolve it and my taxes are filed
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15129
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Glitchy I consistently received an error saying "Our records indicate that you are not entitled to efile one or more formats" after paying for Premier. I had to delete my state returns and redo them before it let me pay for the states and complete my return. For how much you guys charge people to file taxes, you should be able to create bug-free software. I should have used another service to avoid this hours-long hassle...
Date published: 2021-02-18
Rated 1 out of 5 by from expensive for no reason They ended up taking the majority of my refund just out of fees alone
Date published: 2021-02-18
Rated 2 out of 5 by from Forcing me to pay for product Forced me to pay for product when it was TurboTax error such a scam
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax makes it easy Easy step by step process and access to helpful explanations
Date published: 2021-02-18
Rated 5 out of 5 by from Great quality. VERY EASY TO FOLLOW INSTRUCTIONS AND HELP IF YOU NEED IT
Date published: 2021-02-18
Rated 4 out of 5 by from only had one problem Tennessee doesn't have a state income tax, it kept taking me to it. Previous years it would acknowledge TN doesn't require that section filled out and would give the option to skip. Other than that, it was great..
Date published: 2021-02-18
Rated 4 out of 5 by from TurboTax is a Savior Great Tool. This is the fourth year I am using TurboTax and it is always easy. I never have any issues and everything always turns out correct. Safe, simple, quick. Thank you.
Date published: 2021-02-18
Rated 4 out of 5 by from It ok It was easy fast accurate very accessible and I use TurboTax again
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is great No help needed. Very simple tax return. Glad turbo tax has pointers
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax did great had miner issue but a tax pro helped me resolve it and my taxes are filed
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15129