TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Serbear from
Easy!
My first time fixing taxes and it was so easy!!!!!
Date published: 2022-02-22
Rated 1 out of 5 by
FoolishJoe from
TurboTax is NOT for ordinary people
Be warned! You have to already be a tax expert to use this product. TurboTax is sold based on the premise that if you just answer a few simple questions and enter requested information from some forms, the program will take care of the rest. But that is not reality. You still have to know everything about taxes to finish the process. I had a simple return to prepare. Nothing complicated. But after entering the requested information and going through the error check, TurboTax tells me that I have 15 errors. For each of the errors the program shows me the tax form and requires me to read the instructions and determine what I have to enter to fix the problem. Why pay for a program that doesn't work. I still had to call an accountant to tell me what was needed to correct the problem. Since I had to hire an accountant to help me use the program, I should have just sent everything to the accountant to begin with. I wasted good money on a program that doesn't do what it claims. Don't make the same mistake that I did.
Date published: 2022-02-22
Rated 5 out of 5 by
Klk88 from
Great product
Using turbo tax takes a lot of the stress out of filing. Very easy to use.
Date published: 2022-02-22
Rated 5 out of 5 by
JaysJay from
Awesome
Very easy to use. I would recommend to anyone, and use it in the future.
Date published: 2022-02-22
Rated 3 out of 5 by
thisisannoying878937 from
Your tax filing software is too expensive.
You charge too much money. You refuse to give free access to past returns. That is why I used credit karma the last three years and why next year I will use a free tax filing program.
Date published: 2022-02-22
Rated 5 out of 5 by
katy777 from
I am soo happy
It was easy to follow if you are you are thinking about doing it your self don't hesitate.
Date published: 2022-02-22
Rated 2 out of 5 by
KittyKat78240 from
So Much For Free
Very disappointed that this they talk about free and there is nothing free about it
Date published: 2022-02-22
Rated 5 out of 5 by
Bookracker2 from
12 Years and Counting
Best overall tax software! We like the online service, and it makes this chore of filing taxes each year much more tolerable. Thank you Intuit!
Date published: 2022-02-22
Rated 5 out of 5 by
tray130 from
Amanda was useful and all the help I needed today
she answered all questions and made time fly by while correcting my taxes
Date published: 2022-02-22
Rated 5 out of 5 by
null from
Great job
Y’all are great good job. On getting me what I deserve
All TurboTax® Offerings Reviews - Page 15129
Date published: 2022-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Serbear from
Easy!
My first time fixing taxes and it was so easy!!!!!
Date published: 2022-02-22
Rated 1 out of 5 by
FoolishJoe from
TurboTax is NOT for ordinary people
Be warned! You have to already be a tax expert to use this product. TurboTax is sold based on the premise that if you just answer a few simple questions and enter requested information from some forms, the program will take care of the rest. But that is not reality. You still have to know everything about taxes to finish the process. I had a simple return to prepare. Nothing complicated. But after entering the requested information and going through the error check, TurboTax tells me that I have 15 errors. For each of the errors the program shows me the tax form and requires me to read the instructions and determine what I have to enter to fix the problem. Why pay for a program that doesn't work. I still had to call an accountant to tell me what was needed to correct the problem. Since I had to hire an accountant to help me use the program, I should have just sent everything to the accountant to begin with. I wasted good money on a program that doesn't do what it claims. Don't make the same mistake that I did.
Date published: 2022-02-22
Rated 5 out of 5 by
Klk88 from
Great product
Using turbo tax takes a lot of the stress out of filing. Very easy to use.
Date published: 2022-02-22
Rated 5 out of 5 by
JaysJay from
Awesome
Very easy to use. I would recommend to anyone, and use it in the future.
Date published: 2022-02-22
Rated 3 out of 5 by
thisisannoying878937 from
Your tax filing software is too expensive.
You charge too much money. You refuse to give free access to past returns. That is why I used credit karma the last three years and why next year I will use a free tax filing program.
Date published: 2022-02-22
Rated 5 out of 5 by
katy777 from
I am soo happy
It was easy to follow if you are you are thinking about doing it your self don't hesitate.
Date published: 2022-02-22
Rated 2 out of 5 by
KittyKat78240 from
So Much For Free
Very disappointed that this they talk about free and there is nothing free about it
Date published: 2022-02-22
Rated 5 out of 5 by
Bookracker2 from
12 Years and Counting
Best overall tax software! We like the online service, and it makes this chore of filing taxes each year much more tolerable. Thank you Intuit!
Date published: 2022-02-22
Rated 5 out of 5 by
tray130 from
Amanda was useful and all the help I needed today
she answered all questions and made time fly by while correcting my taxes
Date published: 2022-02-22
Rated 5 out of 5 by
null from
Great job
Y’all are great good job. On getting me what I deserve
All TurboTax® Offerings Reviews - Page 15129
Date published: 2022-02-22