TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 3 out of 5 by from Live version needs work The live version was hard to navigate once a ate was completed and needed to be revisited. My agent was amazing, but I hope next year changes are made to make it more user friendly
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is great! My tax expert, Vikki C., was very professional, patient and courteous. This was the first time I ever used TurboTax, and she walked me through the process with minimal difficulties.
Date published: 2021-02-17
Rated 4 out of 5 by from Needed a correction I couldn't find Overall very good but I had an error that I could find how to correct and there was no explanation on what needed done.
Date published: 2021-02-17
Rated 5 out of 5 by from Very clean and easy to use Turbotax does a great job making tax filing simple. It provides more than enough resources to help with any questions while also allowing those that mostly know what they are doing fly right along.
Date published: 2021-02-17
Rated 5 out of 5 by from Great service Love the service, I dont like your ur fees. Have a great day
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax is awesome turbo tax was fast and easy for me to file my taxes
Date published: 2021-02-17
Rated 1 out of 5 by from Turbo Tax Business State Virginia The program costs me more time than simply filling out the form would have... not to mention $50 of purchase costs. There is a glitch that forces a company to create a Form 502a when none is needed and forces the user to fake data in a workaround that may come back to bite them when the tax filing is reviewed.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome! My TurboTax Expert Bruce was awesome! He made filing taxes a bit easier this year!
Date published: 2021-02-17
Rated 4 out of 5 by from TurboTax did get me a refund Overall easy to use. There were a couple explanations that weren’t helpful at all (thank God for the internet). I have 1 W-2, I live at home and am claimed as a dependent so I file a simple, free 1040. I hate that TurboTax takes me to another screen and asks at every chance they get if I want to upgrade to a version I have to pay for. They need to just make a link in the corner you can use if you decided to upgrade.
Date published: 2021-02-17
Rated 5 out of 5 by from Great service Fast easy. Messed up a little first time but then fastly correct it. Thanks
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15109
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Live version needs work The live version was hard to navigate once a ate was completed and needed to be revisited. My agent was amazing, but I hope next year changes are made to make it more user friendly
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is great! My tax expert, Vikki C., was very professional, patient and courteous. This was the first time I ever used TurboTax, and she walked me through the process with minimal difficulties.
Date published: 2021-02-17
Rated 4 out of 5 by from Needed a correction I couldn't find Overall very good but I had an error that I could find how to correct and there was no explanation on what needed done.
Date published: 2021-02-17
Rated 5 out of 5 by from Very clean and easy to use Turbotax does a great job making tax filing simple. It provides more than enough resources to help with any questions while also allowing those that mostly know what they are doing fly right along.
Date published: 2021-02-17
Rated 5 out of 5 by from Great service Love the service, I dont like your ur fees. Have a great day
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax is awesome turbo tax was fast and easy for me to file my taxes
Date published: 2021-02-17
Rated 1 out of 5 by from Turbo Tax Business State Virginia The program costs me more time than simply filling out the form would have... not to mention $50 of purchase costs. There is a glitch that forces a company to create a Form 502a when none is needed and forces the user to fake data in a workaround that may come back to bite them when the tax filing is reviewed.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome! My TurboTax Expert Bruce was awesome! He made filing taxes a bit easier this year!
Date published: 2021-02-17
Rated 4 out of 5 by from TurboTax did get me a refund Overall easy to use. There were a couple explanations that weren’t helpful at all (thank God for the internet). I have 1 W-2, I live at home and am claimed as a dependent so I file a simple, free 1040. I hate that TurboTax takes me to another screen and asks at every chance they get if I want to upgrade to a version I have to pay for. They need to just make a link in the corner you can use if you decided to upgrade.
Date published: 2021-02-17
Rated 5 out of 5 by from Great service Fast easy. Messed up a little first time but then fastly correct it. Thanks
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15109