TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 1 out of 5 by from TurboTax was great a few years ago. Very dissatisfied with the download of security transactions from TD Ameritrade. The correction of errors is cumbersome at best. TurboTax will not accept negative proceeds. Most of the short transactions had to be corrected, one by one. In the past you were able to look at the Form 1099-B Worksheet and correct all the mistakes at once. After correcting a mistake, TurboTax returned you to the first page of the worksheet instead of where you left off. Painstakingly slow!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome great experience, everything was user friendly and easy to follow along
Date published: 2021-02-19
Rated 5 out of 5 by from great turbo tax helped me so much thank you i will use them again
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and thorough process! This is my second year using Turbo Tax. Costs me 1/3 what I was paying an accountant. My wife is employed. My regular job ended due to Covid. I received unemployment income and own a business. Too many moving parts to do it myself! I'll use Turbo Tax for again 2021!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use. Turbo Tax was very easy to understand and complete.
Date published: 2021-02-19
Rated 5 out of 5 by from good I used Turbo tax for the past 10 years and this was the first yr I had any difficulty.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax, what a time and expense saved Very easy to use, especially if you can import from the previous years TurboTax.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax got me TurboRax! Im impressed by how easy it is to do. The customer service is excellent and efficient. I will recommend to everyone! Turbotax ROCKS!
Date published: 2021-02-19
Rated 2 out of 5 by from Unhappy filer When I first started filling with turbo tax, it was enjoyable. No on line run arounds. It was simple: fill out the forms, double check, submit and you'll get your card on the mail. Now it's: fill out the forms, create account, fill out more forms, log into your account, fill out more forms, double check, create account, log in........ UGH!!!!!! 2021 is being filed else where. And what's with service charges up the wazoo?? My return was only 5 something but I'm paying 3 something. I only get 2 something... ☹️ Very unhappy....
Date published: 2021-02-19
Rated 1 out of 5 by from Charges fees to e file and 1040a form Charges fees to e file and 1040a form. Other websites are free. Have used turbotax for many years. And fees keep getting larger and larger.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 15031
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax was great a few years ago. Very dissatisfied with the download of security transactions from TD Ameritrade. The correction of errors is cumbersome at best. TurboTax will not accept negative proceeds. Most of the short transactions had to be corrected, one by one. In the past you were able to look at the Form 1099-B Worksheet and correct all the mistakes at once. After correcting a mistake, TurboTax returned you to the first page of the worksheet instead of where you left off. Painstakingly slow!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome great experience, everything was user friendly and easy to follow along
Date published: 2021-02-19
Rated 5 out of 5 by from great turbo tax helped me so much thank you i will use them again
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and thorough process! This is my second year using Turbo Tax. Costs me 1/3 what I was paying an accountant. My wife is employed. My regular job ended due to Covid. I received unemployment income and own a business. Too many moving parts to do it myself! I'll use Turbo Tax for again 2021!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use. Turbo Tax was very easy to understand and complete.
Date published: 2021-02-19
Rated 5 out of 5 by from good I used Turbo tax for the past 10 years and this was the first yr I had any difficulty.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax, what a time and expense saved Very easy to use, especially if you can import from the previous years TurboTax.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax got me TurboRax! Im impressed by how easy it is to do. The customer service is excellent and efficient. I will recommend to everyone! Turbotax ROCKS!
Date published: 2021-02-19
Rated 2 out of 5 by from Unhappy filer When I first started filling with turbo tax, it was enjoyable. No on line run arounds. It was simple: fill out the forms, double check, submit and you'll get your card on the mail. Now it's: fill out the forms, create account, fill out more forms, log into your account, fill out more forms, double check, create account, log in........ UGH!!!!!! 2021 is being filed else where. And what's with service charges up the wazoo?? My return was only 5 something but I'm paying 3 something. I only get 2 something... ☹️ Very unhappy....
Date published: 2021-02-19
Rated 1 out of 5 by from Charges fees to e file and 1040a form Charges fees to e file and 1040a form. Other websites are free. Have used turbotax for many years. And fees keep getting larger and larger.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 15031