TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from TURBO TAX WAS QUICK AND EASY TO USE! HAVE USED ITURBOX TAX IN THE PAST AND THAT IS WHY I CAME BACK
Date published: 2023-02-11
Rated 4 out of 5 by from pretty cool It was pretty quick. The only thing I didn't realize was that its's $39 for federal filing, $39 for state filing, and $39 to choose "pay with refund. Kind of threw me for a loop but it is what it is.
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is fast and easy to use It was simple the way the information was loaded into the forms
Date published: 2023-02-11
Rated 5 out of 5 by from Excellent! Ezekiel was patient, knowledgable helpful and polite!
Date published: 2023-02-11
Rated 5 out of 5 by from Simple and Quick Turbo Tax Turbo Tax is very simple to use and does most of the work for you. I've used Turbo Tax for 2 years now, and got my taxes done in no time. It is also cheaper than paying most accountants and tax professionals.
Date published: 2023-02-11
Rated 4 out of 5 by from Easy to use easy to file Turbo tax has been my favorite way to file, easy to use
Date published: 2023-02-11
Rated 5 out of 5 by from Easy to use. A very good service. Very easy to use. Easy to navigate through this service.
Date published: 2023-02-11
Rated 4 out of 5 by from FAN OF TURBOTAX Software, BUT... This tax year 2022, Initially, I was not aware that, in order to easily e-file my State Return, I needed to e-file it WITH my Federal Return. I read that I had to wait until the Federal Return was ACCEPTED before I could e-file the State Return. Federal Return was shortly accepted after e-filing - but I still cannot e-file my State Return. I closed the TURBOTAX software and restarted it – and again, only the FEDERAL RETURN is shown for e-filing – even though I already e-filed it and it was accepted. Turbotax noted that most people file both returns together. Turbotax should have also provided more detailed information about efiling the State Return separately from Federal - BEFORE I submitted to e-file my Federal Tax Return only. So, ultimately, it seems that, to e-file, either both Federal and State must be e-filed together OR State must be mailed. Disappointing that I could not e-file each separately, 1 at a time. I have been using Turbotax for decades.
Date published: 2023-02-11
Rated 5 out of 5 by from So easy to use Love Turbo Tax. Makes something which can seem intimidating fairly easy. We have a lot of tax situations and it only takes about an hour and half to get it done.
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is excellent! TurboTax is thorough and simple to use. Great experience for many years.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 15006
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TURBO TAX WAS QUICK AND EASY TO USE! HAVE USED ITURBOX TAX IN THE PAST AND THAT IS WHY I CAME BACK
Date published: 2023-02-11
Rated 4 out of 5 by from pretty cool It was pretty quick. The only thing I didn't realize was that its's $39 for federal filing, $39 for state filing, and $39 to choose "pay with refund. Kind of threw me for a loop but it is what it is.
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is fast and easy to use It was simple the way the information was loaded into the forms
Date published: 2023-02-11
Rated 5 out of 5 by from Excellent! Ezekiel was patient, knowledgable helpful and polite!
Date published: 2023-02-11
Rated 5 out of 5 by from Simple and Quick Turbo Tax Turbo Tax is very simple to use and does most of the work for you. I've used Turbo Tax for 2 years now, and got my taxes done in no time. It is also cheaper than paying most accountants and tax professionals.
Date published: 2023-02-11
Rated 4 out of 5 by from Easy to use easy to file Turbo tax has been my favorite way to file, easy to use
Date published: 2023-02-11
Rated 5 out of 5 by from Easy to use. A very good service. Very easy to use. Easy to navigate through this service.
Date published: 2023-02-11
Rated 4 out of 5 by from FAN OF TURBOTAX Software, BUT... This tax year 2022, Initially, I was not aware that, in order to easily e-file my State Return, I needed to e-file it WITH my Federal Return. I read that I had to wait until the Federal Return was ACCEPTED before I could e-file the State Return. Federal Return was shortly accepted after e-filing - but I still cannot e-file my State Return. I closed the TURBOTAX software and restarted it – and again, only the FEDERAL RETURN is shown for e-filing – even though I already e-filed it and it was accepted. Turbotax noted that most people file both returns together. Turbotax should have also provided more detailed information about efiling the State Return separately from Federal - BEFORE I submitted to e-file my Federal Tax Return only. So, ultimately, it seems that, to e-file, either both Federal and State must be e-filed together OR State must be mailed. Disappointing that I could not e-file each separately, 1 at a time. I have been using Turbotax for decades.
Date published: 2023-02-11
Rated 5 out of 5 by from So easy to use Love Turbo Tax. Makes something which can seem intimidating fairly easy. We have a lot of tax situations and it only takes about an hour and half to get it done.
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is excellent! TurboTax is thorough and simple to use. Great experience for many years.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 15006