TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Always Superb Service I have been using Turbo Tax for tax filing for years and have never been disappointed. I look forward to using this platform each year because it makes tax filing seamless and...fun!!
Date published: 2022-02-10
Rated 5 out of 5 by from great experience Super easy to use. Had a great experience. Bridget was very helpful.
Date published: 2022-02-10
Rated 4 out of 5 by from Simple and fast I enjoy doing my taxes on tubotax easy to read and follow
Date published: 2022-02-10
Rated 5 out of 5 by from First-Timer Review Way easier than I thought it would be. Still a little tedious but most directions were clear and I didn't have to fill out much info manually.
Date published: 2022-02-10
Rated 5 out of 5 by from Very good I had only a couple issues I backed my way out of>
Date published: 2022-02-10
Rated 5 out of 5 by from Easy and Efficient Have used turbo tax for tax season since the beginning of my taxable income life. Never had an issue and will continue to use for the foreseeable future, thank you TurboTax for being quick, efficient and hassle free way to do taxes.
Date published: 2022-02-10
Rated 3 out of 5 by from Turbo Tax is pretty good. I like it because I have used it for the past 5 years, my info is already saved, so I just go in and it automatically updates. Really the only thing I have manually enter is anything new that I didn't have in the previous year. HOWEVER, I would prefer to use the free service which is what I was able to do until last year. For whatever reason, in the beginning it tells me that I will be filing for "free" but by the time I get done, it ends up charging me $39 3 times. Once for processing, once for Federal and once for State. I really don't understand why these charges are necessary because I don't have any complicated forms. I think that if was going to pay that much for it, I may as well go somewhere and let someone else do it for me and pay them instead of trying to figure out why these unnecessary charges are taking place. OTHER THAN THAT, it's very easy to use, user friendly, and it goes back over your stuff multiple times to make sure you have everything in there correctly.
Date published: 2022-02-10
Rated 5 out of 5 by from Using Turbo Tax Using this tool is very straight forward - it lets you know where to look on your W-2's to file - it literally walks you thru the steps
Date published: 2022-02-10
Rated 3 out of 5 by from It’s okay I’ve filed three years with TurboTax and this is the first year I’ve been charged. It says it’s free until you get all the way done and then they don’t give you an option to continue with free. It also said it would be $39(not a big deal) and then on the very very end because I said to take it out of my refund I got charged $78. I don’t understand.
Date published: 2022-02-10
Rated 5 out of 5 by from Amazing 100% Recommended Very easy and helpful. Really nice experience doing my 2021 Taxes
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14991
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always Superb Service I have been using Turbo Tax for tax filing for years and have never been disappointed. I look forward to using this platform each year because it makes tax filing seamless and...fun!!
Date published: 2022-02-10
Rated 5 out of 5 by from great experience Super easy to use. Had a great experience. Bridget was very helpful.
Date published: 2022-02-10
Rated 4 out of 5 by from Simple and fast I enjoy doing my taxes on tubotax easy to read and follow
Date published: 2022-02-10
Rated 5 out of 5 by from First-Timer Review Way easier than I thought it would be. Still a little tedious but most directions were clear and I didn't have to fill out much info manually.
Date published: 2022-02-10
Rated 5 out of 5 by from Very good I had only a couple issues I backed my way out of>
Date published: 2022-02-10
Rated 5 out of 5 by from Easy and Efficient Have used turbo tax for tax season since the beginning of my taxable income life. Never had an issue and will continue to use for the foreseeable future, thank you TurboTax for being quick, efficient and hassle free way to do taxes.
Date published: 2022-02-10
Rated 3 out of 5 by from Turbo Tax is pretty good. I like it because I have used it for the past 5 years, my info is already saved, so I just go in and it automatically updates. Really the only thing I have manually enter is anything new that I didn't have in the previous year. HOWEVER, I would prefer to use the free service which is what I was able to do until last year. For whatever reason, in the beginning it tells me that I will be filing for "free" but by the time I get done, it ends up charging me $39 3 times. Once for processing, once for Federal and once for State. I really don't understand why these charges are necessary because I don't have any complicated forms. I think that if was going to pay that much for it, I may as well go somewhere and let someone else do it for me and pay them instead of trying to figure out why these unnecessary charges are taking place. OTHER THAN THAT, it's very easy to use, user friendly, and it goes back over your stuff multiple times to make sure you have everything in there correctly.
Date published: 2022-02-10
Rated 5 out of 5 by from Using Turbo Tax Using this tool is very straight forward - it lets you know where to look on your W-2's to file - it literally walks you thru the steps
Date published: 2022-02-10
Rated 3 out of 5 by from It’s okay I’ve filed three years with TurboTax and this is the first year I’ve been charged. It says it’s free until you get all the way done and then they don’t give you an option to continue with free. It also said it would be $39(not a big deal) and then on the very very end because I said to take it out of my refund I got charged $78. I don’t understand.
Date published: 2022-02-10
Rated 5 out of 5 by from Amazing 100% Recommended Very easy and helpful. Really nice experience doing my 2021 Taxes
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14991