TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Every year Intuit cuts back I've been using TurboTax for years and I would stop except I am so used to it. This year TT Premier did not cover cost for e-filing my state form (last year it did). As my tax situation gets simpler, I will be looking to change. A few years ago I had to get Premier since the basic no longer covered rental and farm income forms.
Date published: 2021-02-11
Rated 5 out of 5 by from TurboTax is the best thing to have happened to me I can't believe how quick and easy TurboTax is. Doing my taxes stresses me out so much and TurboTax makes it soooo easy to do- and for FREE! And if someone needs extra help, they offer so many more services for such an affordable price!!
Date published: 2021-02-11
Rated 5 out of 5 by from Very impressed with their service. I had a few problems on my own and had an amazing specialist help me.
Date published: 2021-02-11
Rated 5 out of 5 by from great services outstanding services and help for a complicated tax season.
Date published: 2021-02-11
Rated 5 out of 5 by from TurboTax is thorough and easy to use I have used TurboTax for 6 years. I love its step by step guidance and re-assurance of having an accountant to live chat with at all times during the process.
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo walks you through it all. It explains it all I love the walk throughs the tutorials the examples. The live representative tax specialists. I love they always there and they always able to give feedback that I can understand and follow in regards to my taxes. I love how easy they make it for me..no accountant. But able to do my own taxes.
Date published: 2021-02-11
Rated 5 out of 5 by from Amazing Turbo Tax allows me the freedom to do my own taxes and they have people available to help if you need it. They make it very easy for you. I recommend people who pay ridiculous fees to use Turbo Tax for all their tax needs.
Date published: 2021-02-11
Rated 1 out of 5 by from Not the best I was forced to pay for the Live deluxe version because of the fact that I am a student. When I did need help from an expert I requested that I receive a call. After waiting for the call for 10 minutes, I finally did get a call it was complete silence for 5 minutes so I ended the call and had to wait an additional 10 minutes for a live chat with an expert. My issue is that I'm paying for that assistance that does not work properly, or in a timely manner. I have been using turbotax for 4 years now, because of my tax experience this year with this site, I no longer want to use their services
Date published: 2021-02-11
Rated 5 out of 5 by from Very Simple! I was a bit worried about doing my own taxes, especially it being my first time. I felt very comfortable using TurboTax. I incorrectly added a field and received an e-mail and information on how to address it. I was able to quickly fix it. Thank you!
Date published: 2021-02-11
Rated 5 out of 5 by from Easy and accuate The overall product was easy and helpful with the questions related to my return as I made my entries, will use again next year.
Date published: 2021-02-11
All TurboTax® Offerings Reviews - Page 14825
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Every year Intuit cuts back I've been using TurboTax for years and I would stop except I am so used to it. This year TT Premier did not cover cost for e-filing my state form (last year it did). As my tax situation gets simpler, I will be looking to change. A few years ago I had to get Premier since the basic no longer covered rental and farm income forms.
Date published: 2021-02-11
Rated 5 out of 5 by from TurboTax is the best thing to have happened to me I can't believe how quick and easy TurboTax is. Doing my taxes stresses me out so much and TurboTax makes it soooo easy to do- and for FREE! And if someone needs extra help, they offer so many more services for such an affordable price!!
Date published: 2021-02-11
Rated 5 out of 5 by from Very impressed with their service. I had a few problems on my own and had an amazing specialist help me.
Date published: 2021-02-11
Rated 5 out of 5 by from great services outstanding services and help for a complicated tax season.
Date published: 2021-02-11
Rated 5 out of 5 by from TurboTax is thorough and easy to use I have used TurboTax for 6 years. I love its step by step guidance and re-assurance of having an accountant to live chat with at all times during the process.
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo walks you through it all. It explains it all I love the walk throughs the tutorials the examples. The live representative tax specialists. I love they always there and they always able to give feedback that I can understand and follow in regards to my taxes. I love how easy they make it for me..no accountant. But able to do my own taxes.
Date published: 2021-02-11
Rated 5 out of 5 by from Amazing Turbo Tax allows me the freedom to do my own taxes and they have people available to help if you need it. They make it very easy for you. I recommend people who pay ridiculous fees to use Turbo Tax for all their tax needs.
Date published: 2021-02-11
Rated 1 out of 5 by from Not the best I was forced to pay for the Live deluxe version because of the fact that I am a student. When I did need help from an expert I requested that I receive a call. After waiting for the call for 10 minutes, I finally did get a call it was complete silence for 5 minutes so I ended the call and had to wait an additional 10 minutes for a live chat with an expert. My issue is that I'm paying for that assistance that does not work properly, or in a timely manner. I have been using turbotax for 4 years now, because of my tax experience this year with this site, I no longer want to use their services
Date published: 2021-02-11
Rated 5 out of 5 by from Very Simple! I was a bit worried about doing my own taxes, especially it being my first time. I felt very comfortable using TurboTax. I incorrectly added a field and received an e-mail and information on how to address it. I was able to quickly fix it. Thank you!
Date published: 2021-02-11
Rated 5 out of 5 by from Easy and accuate The overall product was easy and helpful with the questions related to my return as I made my entries, will use again next year.
Date published: 2021-02-11
All TurboTax® Offerings Reviews - Page 14825