TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from NOTHING BUT PROBLEMS I have always used turbotax in the past with no problems. This year I have had so many problems and it's been so stressful using your program. Problems with accessing my account and cliches in the software I do not feel confident with turbotax any longer. It transferred information into the wrong locations and I could not access my account even after changing my password and trying to provide proof of identity by sending or trying to send I.D. about 20 times. I finally opened up a new account. That was the only way to access the program. I had problems trying to transmit the state tax forms cause I had already transmitted the federal because the state forms were not finalized yet. I called support several times and they were not in the least bit helpful. This years turbotax was in my experience a mess and I hesitate to use it again.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome and fast This is one of the fastest returns I've ever filed
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax was easy and awesome! Considering the conditions of the economy and what's going on in the world right now, I was honestly a bit nervous about filling my taxes this year. Yet alone by myself, but I can honestly say that the entire process, from beginning to end, was very easy. They were very specific with all of their questions.
Date published: 2021-02-19
Rated 5 out of 5 by from Tubotax is great guide! it was simple all you do follow the instruction and it was nice to paused and can to return when you are compete with file tax. its everyhing what you look for
Date published: 2021-02-19
Rated 5 out of 5 by from Making my life easier Love the step by step process- each year seems like it gets easier
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax review Great job...you make it easier. Glad to use your service again this year!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo text is so easy and accurate and fast! Brilliant Company
Date published: 2021-02-19
Rated 5 out of 5 by from I’m still in shock! This year was my first time using TurboTax to file, and I have to say it was extremely easy. I have been using the same tax preparer for the last seven years, and she usually charges me between three and $400. This year the rates went up and she was going to charge me $1000, also my return amount was significantly less than last year, by at least half. These red flags to me had me seek out TurboTax where I filed my own return in the same amount of time I sat at the tax office. I was also Able to get a live representative to chat when I had a question and she helped me go through the return step-by-step. I purchase the additional protection and wound up spending a total of $270 to file my return, I had multiple W-2s and 1099 forms, and I was able to get $2000 more than what the tax place was going to get me, and I saved almost $800 and filing fees. I am a stay at home mother and we penny pinch, I’m always looking for a good deal, and I just found the best one by using TurboTax and ensuring my taxes are done right and I’m not getting ripped off. I hope my review gives someone else courage to stop throwing your money down the drain and to do it yourself. It feels good knowing that I can do it now, and all the money I will save in the future. Thank you so much TurboTax! Looking forward to next year!
Date published: 2021-02-19
Rated 5 out of 5 by from great help awesome. easy. helpful thank you turbo tax. will be back
Date published: 2021-02-19
Rated 4 out of 5 by from Very good tax service Ease to navigate and simple. I liked the available help to solve problems.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14749
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from NOTHING BUT PROBLEMS I have always used turbotax in the past with no problems. This year I have had so many problems and it's been so stressful using your program. Problems with accessing my account and cliches in the software I do not feel confident with turbotax any longer. It transferred information into the wrong locations and I could not access my account even after changing my password and trying to provide proof of identity by sending or trying to send I.D. about 20 times. I finally opened up a new account. That was the only way to access the program. I had problems trying to transmit the state tax forms cause I had already transmitted the federal because the state forms were not finalized yet. I called support several times and they were not in the least bit helpful. This years turbotax was in my experience a mess and I hesitate to use it again.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome and fast This is one of the fastest returns I've ever filed
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax was easy and awesome! Considering the conditions of the economy and what's going on in the world right now, I was honestly a bit nervous about filling my taxes this year. Yet alone by myself, but I can honestly say that the entire process, from beginning to end, was very easy. They were very specific with all of their questions.
Date published: 2021-02-19
Rated 5 out of 5 by from Tubotax is great guide! it was simple all you do follow the instruction and it was nice to paused and can to return when you are compete with file tax. its everyhing what you look for
Date published: 2021-02-19
Rated 5 out of 5 by from Making my life easier Love the step by step process- each year seems like it gets easier
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax review Great job...you make it easier. Glad to use your service again this year!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo text is so easy and accurate and fast! Brilliant Company
Date published: 2021-02-19
Rated 5 out of 5 by from I’m still in shock! This year was my first time using TurboTax to file, and I have to say it was extremely easy. I have been using the same tax preparer for the last seven years, and she usually charges me between three and $400. This year the rates went up and she was going to charge me $1000, also my return amount was significantly less than last year, by at least half. These red flags to me had me seek out TurboTax where I filed my own return in the same amount of time I sat at the tax office. I was also Able to get a live representative to chat when I had a question and she helped me go through the return step-by-step. I purchase the additional protection and wound up spending a total of $270 to file my return, I had multiple W-2s and 1099 forms, and I was able to get $2000 more than what the tax place was going to get me, and I saved almost $800 and filing fees. I am a stay at home mother and we penny pinch, I’m always looking for a good deal, and I just found the best one by using TurboTax and ensuring my taxes are done right and I’m not getting ripped off. I hope my review gives someone else courage to stop throwing your money down the drain and to do it yourself. It feels good knowing that I can do it now, and all the money I will save in the future. Thank you so much TurboTax! Looking forward to next year!
Date published: 2021-02-19
Rated 5 out of 5 by from great help awesome. easy. helpful thank you turbo tax. will be back
Date published: 2021-02-19
Rated 4 out of 5 by from Very good tax service Ease to navigate and simple. I liked the available help to solve problems.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14749