TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo Tax makes the tax filing process less scary.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is Great! easy and very fast way to do your taxes on your own.
Date published: 2021-02-13
Rated 5 out of 5 by from Great first time experience! The program is very easy to navigate. The live review made it very easy!
Date published: 2021-02-13
Rated 5 out of 5 by from Excellent Excellent Customer Service. I will never change it for anything.
Date published: 2021-02-13
Rated 4 out of 5 by from TURBO TAX IS SO HELPFUL FOR SENIOR CITIZENS The free tax is very helpful for senior citizens to do on their own.
Date published: 2021-02-13
Rated 3 out of 5 by from Uploads need help Uploading several forms to my taxes and TurboTax does not get the info in the right boxes, called and waited for 45 mins to ask how I amend these worksheets, no luck customer service says you can't amend and its the bank that is wrong, both the bank and the PDF were correct it was TurboTax that was not getting it right, costing me a lot of time manually entering these 1099 forms. Then while waiting they hung up on me with no return call or follow up, I hope this is not the future of TurboTax or I will be using another company for my taxes, very disappointed I have used Turbo Tax for over 15 years, worst customer service ever....Will I get a reply on this from customer service.....odds are no but we'll see...
Date published: 2021-02-13
Rated 5 out of 5 by from Great!! I am always nervous about doing my own taxes but Turbo Tax is Great and easy to navigate
Date published: 2021-02-13
Rated 5 out of 5 by from Easy step by step instructions! Super easy, help available for questions if needed. I would highly recommend!
Date published: 2021-02-13
Rated 5 out of 5 by from If your not good online, use turbo tax Omg I can't say enough good things about this product/service! I got a call today exactly when they said a "tax specialist" would call. She helped me finish my taxes online inwhich iam horrible using a computer or smartphone. My taxes are done and filed with 0 hassles, thank you turbo tax. I will deff be using you again next year.
Date published: 2021-02-13
Rated 5 out of 5 by from It's Awesome! I highly recommend! It's Awesome! I highly recommend! It's Awesome! I highly recommend!
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14696
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo Tax makes the tax filing process less scary.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is Great! easy and very fast way to do your taxes on your own.
Date published: 2021-02-13
Rated 5 out of 5 by from Great first time experience! The program is very easy to navigate. The live review made it very easy!
Date published: 2021-02-13
Rated 5 out of 5 by from Excellent Excellent Customer Service. I will never change it for anything.
Date published: 2021-02-13
Rated 4 out of 5 by from TURBO TAX IS SO HELPFUL FOR SENIOR CITIZENS The free tax is very helpful for senior citizens to do on their own.
Date published: 2021-02-13
Rated 3 out of 5 by from Uploads need help Uploading several forms to my taxes and TurboTax does not get the info in the right boxes, called and waited for 45 mins to ask how I amend these worksheets, no luck customer service says you can't amend and its the bank that is wrong, both the bank and the PDF were correct it was TurboTax that was not getting it right, costing me a lot of time manually entering these 1099 forms. Then while waiting they hung up on me with no return call or follow up, I hope this is not the future of TurboTax or I will be using another company for my taxes, very disappointed I have used Turbo Tax for over 15 years, worst customer service ever....Will I get a reply on this from customer service.....odds are no but we'll see...
Date published: 2021-02-13
Rated 5 out of 5 by from Great!! I am always nervous about doing my own taxes but Turbo Tax is Great and easy to navigate
Date published: 2021-02-13
Rated 5 out of 5 by from Easy step by step instructions! Super easy, help available for questions if needed. I would highly recommend!
Date published: 2021-02-13
Rated 5 out of 5 by from If your not good online, use turbo tax Omg I can't say enough good things about this product/service! I got a call today exactly when they said a "tax specialist" would call. She helped me finish my taxes online inwhich iam horrible using a computer or smartphone. My taxes are done and filed with 0 hassles, thank you turbo tax. I will deff be using you again next year.
Date published: 2021-02-13
Rated 5 out of 5 by from It's Awesome! I highly recommend! It's Awesome! I highly recommend! It's Awesome! I highly recommend!
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14696