TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
imwoods from
Very user friendly and helpful
Turbo Tax was super helpful and easy to use. The option to upload documents was extremely helpful to avoid fat fingering information
Date published: 2021-02-13
Rated 5 out of 5 by
mricha954 from
very easy and helpful
I l oved using the site it was very user friendly and easy
Date published: 2021-02-13
Rated 5 out of 5 by
Tamps from
Turbotax
It's great I love using turbotax it a great software.
Date published: 2021-02-13
Rated 1 out of 5 by
sarah563 from
TurboTax was awful this year
I have used TurboTax for the last few years. This year I have had problems from the beginning. They not only put the wrong name on our one of our W2's but then the IRS rejected the whole thing. When I went back in to get the info I needed I asked for help. The help option was no help at all. Very disappointed in TurboTax this year and will be filing with someone else next year.
Date published: 2021-02-13
Rated 5 out of 5 by
Kowitz44 from
very very convenient
I am very happy with Turbotax. Very convenient, and I prefer doing my taxes from the comfort of my home.
Date published: 2021-02-13
Rated 2 out of 5 by
Gaston500 from
Worst Turbo Tax experience in my years of Ttax
When filing my taxes this year, I got stuck in a doom loop because the program transferred forms from 2019 into my 2020 taxes that did not apply (we had some 1099's in 2019 but none in 2020). It wouldn't show them so I could delete them and it kept flagging them so that I couldn't file my taxes. I ended up having to upgrade to get an expert to help. She very kindly spent half an hour or more on the phone with me. I had to dive into the guts of the form and after several tries we found and deleted the forms. It was highly frustrating and, instead of making my taxes easier it made it harder for me to do because it tried to apply forms that didn't apply and there was no easy (or intuitive) way to manually fix the problem This issue cost me extra money and extra time. Very disappointed.
Date published: 2021-02-13
Rated 5 out of 5 by
rooney 0821 from
fast and easy
This is the second year i used Turbo Tax with my wife now retired and all the additional forms it was very easy and fast.
Date published: 2021-02-13
Rated 5 out of 5 by
MattCville from
Couldn't live without TurboTax
Intuitive & easy to use. I do tax returns for myself as well as my elderly mother with TurboTax.
Date published: 2021-02-13
Rated 3 out of 5 by
Madden_02 from
Good minus a transmitting bug
For the most part I had no issues with TurboTax Online. When I tried to e-file my returns I did get a message that said "Our records indicate that you are not entitled to efile one or more formsets.". After a search online I found a work around by going back and deleting my state return and then redoing it. After that I was able to successfully transmit my federal and state return. It appears this is a known issue from as far back as 2019.
Date published: 2021-02-13
Rated 5 out of 5 by
Tejanokc from
turbo tax is awsome
i have been using turbo tax a couple of years now and i am very satisfied.
All TurboTax® Offerings Reviews - Page 14620
Date published: 2021-02-13
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
imwoods from
Very user friendly and helpful
Turbo Tax was super helpful and easy to use. The option to upload documents was extremely helpful to avoid fat fingering information
Date published: 2021-02-13
Rated 5 out of 5 by
mricha954 from
very easy and helpful
I l oved using the site it was very user friendly and easy
Date published: 2021-02-13
Rated 5 out of 5 by
Tamps from
Turbotax
It's great I love using turbotax it a great software.
Date published: 2021-02-13
Rated 1 out of 5 by
sarah563 from
TurboTax was awful this year
I have used TurboTax for the last few years. This year I have had problems from the beginning. They not only put the wrong name on our one of our W2's but then the IRS rejected the whole thing. When I went back in to get the info I needed I asked for help. The help option was no help at all. Very disappointed in TurboTax this year and will be filing with someone else next year.
Date published: 2021-02-13
Rated 5 out of 5 by
Kowitz44 from
very very convenient
I am very happy with Turbotax. Very convenient, and I prefer doing my taxes from the comfort of my home.
Date published: 2021-02-13
Rated 2 out of 5 by
Gaston500 from
Worst Turbo Tax experience in my years of Ttax
When filing my taxes this year, I got stuck in a doom loop because the program transferred forms from 2019 into my 2020 taxes that did not apply (we had some 1099's in 2019 but none in 2020). It wouldn't show them so I could delete them and it kept flagging them so that I couldn't file my taxes. I ended up having to upgrade to get an expert to help. She very kindly spent half an hour or more on the phone with me. I had to dive into the guts of the form and after several tries we found and deleted the forms. It was highly frustrating and, instead of making my taxes easier it made it harder for me to do because it tried to apply forms that didn't apply and there was no easy (or intuitive) way to manually fix the problem This issue cost me extra money and extra time. Very disappointed.
Date published: 2021-02-13
Rated 5 out of 5 by
rooney 0821 from
fast and easy
This is the second year i used Turbo Tax with my wife now retired and all the additional forms it was very easy and fast.
Date published: 2021-02-13
Rated 5 out of 5 by
MattCville from
Couldn't live without TurboTax
Intuitive & easy to use. I do tax returns for myself as well as my elderly mother with TurboTax.
Date published: 2021-02-13
Rated 3 out of 5 by
Madden_02 from
Good minus a transmitting bug
For the most part I had no issues with TurboTax Online. When I tried to e-file my returns I did get a message that said "Our records indicate that you are not entitled to efile one or more formsets.". After a search online I found a work around by going back and deleting my state return and then redoing it. After that I was able to successfully transmit my federal and state return. It appears this is a known issue from as far back as 2019.
Date published: 2021-02-13
Rated 5 out of 5 by
Tejanokc from
turbo tax is awsome
i have been using turbo tax a couple of years now and i am very satisfied.
All TurboTax® Offerings Reviews - Page 14620
Date published: 2021-02-13