TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Too much advertisement They collected all fees and then I wasn’t finished with personal stuff they wanted and had to be directed to irs website to get what they requested. Or I would have to request an extension or refund till I collected what they need. Next year I may not use this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Used Turbo Tax for many years Great experience. I do miss the audit check though.
Date published: 2023-04-18
Rated 5 out of 5 by from QUICK AND EASY TURBO TAX TOOK THE STRESS OUT OF FILING. QUICK AND EASY, LESS THAN AN HOUR.
Date published: 2023-04-18
Rated 1 out of 5 by from To EXPENSIVE I have a very easy return not worth $156, i wont be using turbo tax ever again.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax is great but the picture function is not I had a quick time inputting my information with the photo option, but one line was inputted incorrectly and had my federal tax over 20k! I had to call support to figure out the issue, but the woman I spoke with was amazing and extremely helpful.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbotax is easy but fees are too high I have used TurboTax for many years and always got to file free being my husband was military. Since he retired, we lost that option. Why?? We hate that you select a filing plan for us that we can't change. It is easy and convenient but we have gotten less and less back each year.
Date published: 2023-04-18
Rated 1 out of 5 by from Always over charges Every year I am over charged... called this year and told them what the original price I was told was and they gave me a service code for 30% off... didn't even come close to the price it was supposed to be. Didn't turbo tax already get a lawsuit for this??? Plus, I never saw my refund from that either. This is the absolute last year I will be using this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks! It was spectacular.i love the tax of turbo. I will definitely co E back
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to navigate through and understand each step
Date published: 2023-04-18
Rated 2 out of 5 by from turbotax issues Tax return rejected and no help to fix it. Help is very unhelpful. Will not use turbo tax again
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1437
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too much advertisement They collected all fees and then I wasn’t finished with personal stuff they wanted and had to be directed to irs website to get what they requested. Or I would have to request an extension or refund till I collected what they need. Next year I may not use this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Used Turbo Tax for many years Great experience. I do miss the audit check though.
Date published: 2023-04-18
Rated 5 out of 5 by from QUICK AND EASY TURBO TAX TOOK THE STRESS OUT OF FILING. QUICK AND EASY, LESS THAN AN HOUR.
Date published: 2023-04-18
Rated 1 out of 5 by from To EXPENSIVE I have a very easy return not worth $156, i wont be using turbo tax ever again.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax is great but the picture function is not I had a quick time inputting my information with the photo option, but one line was inputted incorrectly and had my federal tax over 20k! I had to call support to figure out the issue, but the woman I spoke with was amazing and extremely helpful.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbotax is easy but fees are too high I have used TurboTax for many years and always got to file free being my husband was military. Since he retired, we lost that option. Why?? We hate that you select a filing plan for us that we can't change. It is easy and convenient but we have gotten less and less back each year.
Date published: 2023-04-18
Rated 1 out of 5 by from Always over charges Every year I am over charged... called this year and told them what the original price I was told was and they gave me a service code for 30% off... didn't even come close to the price it was supposed to be. Didn't turbo tax already get a lawsuit for this??? Plus, I never saw my refund from that either. This is the absolute last year I will be using this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks! It was spectacular.i love the tax of turbo. I will definitely co E back
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to navigate through and understand each step
Date published: 2023-04-18
Rated 2 out of 5 by from turbotax issues Tax return rejected and no help to fix it. Help is very unhelpful. Will not use turbo tax again
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1437