TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Unbelievable I was very unhappy with filing my taxes this year thru turbo tax. In past years I had the option to upgrade if I wanted to, which I never upgraded. Filing my taxes were always simple a w-2 and my information....this year I HAD to upgrade, there wasn't a choice to decline. The charges were ridiculous. A charge for 40 dollars to have the charge taken out of my tax return? And then 50 for my state return, a charge for 90 dollars on federal? So 180.00 came out of my federal tax return. I will NEVER use turbo tax again...nor will I recommend this to anyone....
Date published: 2021-02-12
Rated 5 out of 5 by from Easy to Use Software I have been using turbo tax for a few years. The cost is more expensive then others but the software is more user friendly and the customer service is way better! I made the mistake of trying to use a cheaper software this year and ended up coming back to TurboTax after wasting money with TaxAct who has no customer service at all.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is Awesome. Super easy. They walk you through the whole process. I recommend it to anyone.
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome It was easy to go through & do. if you have to ask a question there is a chat available.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is Fantastic It took a very complicated process and made it easy
Date published: 2021-02-12
Rated 5 out of 5 by from turbotax The format is easy to read and understand with great technical support.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax Is Great Turbo Tax is easy to use just answer the questions and it is very accurate.
Date published: 2021-02-12
Rated 5 out of 5 by from very good product I was scared to use an online tax, I normally have someone to do it for me, due to the pandemic and to be safe I tried turbo tax for the first time but now I will use this for now on.
Date published: 2021-02-12
Rated 5 out of 5 by from Learning as I go! This is my 6th year doing turbo tax and let me tell you it’s more than doing my taxes it teaches me step by step what I am doing and getting better understandings to things I sometimes do not know. Every year the features just get better and better!
Date published: 2021-02-12
Rated 5 out of 5 by from VERY SIMPLE TO USE EVEN FOR THE TECH CHALLENGED! VERY SIMPLE TO USE EVEN FOR THE TECH CHALLENGED! I HAVE BEEN USING TURBO TAX FOR THE LAST 15+ YEARS AND PLAN TO CONTINUE DOING SO.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14356
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Unbelievable I was very unhappy with filing my taxes this year thru turbo tax. In past years I had the option to upgrade if I wanted to, which I never upgraded. Filing my taxes were always simple a w-2 and my information....this year I HAD to upgrade, there wasn't a choice to decline. The charges were ridiculous. A charge for 40 dollars to have the charge taken out of my tax return? And then 50 for my state return, a charge for 90 dollars on federal? So 180.00 came out of my federal tax return. I will NEVER use turbo tax again...nor will I recommend this to anyone....
Date published: 2021-02-12
Rated 5 out of 5 by from Easy to Use Software I have been using turbo tax for a few years. The cost is more expensive then others but the software is more user friendly and the customer service is way better! I made the mistake of trying to use a cheaper software this year and ended up coming back to TurboTax after wasting money with TaxAct who has no customer service at all.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is Awesome. Super easy. They walk you through the whole process. I recommend it to anyone.
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome It was easy to go through & do. if you have to ask a question there is a chat available.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is Fantastic It took a very complicated process and made it easy
Date published: 2021-02-12
Rated 5 out of 5 by from turbotax The format is easy to read and understand with great technical support.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax Is Great Turbo Tax is easy to use just answer the questions and it is very accurate.
Date published: 2021-02-12
Rated 5 out of 5 by from very good product I was scared to use an online tax, I normally have someone to do it for me, due to the pandemic and to be safe I tried turbo tax for the first time but now I will use this for now on.
Date published: 2021-02-12
Rated 5 out of 5 by from Learning as I go! This is my 6th year doing turbo tax and let me tell you it’s more than doing my taxes it teaches me step by step what I am doing and getting better understandings to things I sometimes do not know. Every year the features just get better and better!
Date published: 2021-02-12
Rated 5 out of 5 by from VERY SIMPLE TO USE EVEN FOR THE TECH CHALLENGED! VERY SIMPLE TO USE EVEN FOR THE TECH CHALLENGED! I HAVE BEEN USING TURBO TAX FOR THE LAST 15+ YEARS AND PLAN TO CONTINUE DOING SO.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14356