TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is Awesome! Darlene was great. very easy to work with, and our situation wasn't "standard"
Date published: 2022-02-11
Rated 5 out of 5 by from love turbo every year goes well no problems and always can get help, like that i can pay for audit help
Date published: 2022-02-11
Rated 5 out of 5 by from Easy to use and helpful online agents Turbo Tax was very easy to use and have great agents.
Date published: 2022-02-11
Rated 5 out of 5 by from this was a great experience I did everything myself, and turbotax walks you through the entire process. Every document needed, it informs you, and it assess the risk of audit which is great!
Date published: 2022-02-11
Rated 1 out of 5 by from Bad advice and forced to pay for deluxe service? I called TurboTax support to resolve a question about IRA contributions. After speaking with someone, I thought I was reporting the correct value. Unfortunately this resulted in a penalty and I needed to contact two additional companies (Fidelity and my employer) to resolve the issue. However, it turns out that the advice I'd received from TurboTax was incorrect and no penalty would be issued. Then, as I went to file, I was prompted to pay for a service and the screen said it was because I paid excess social security tax and the free/basic version did not cover this. I have not seen this before, and there was no other option besides paying $100. I proceeded, and then was hit with an additional $50 fee for state filing for no apparent reason. Finally the total came out to nearly $200 with zero itemization for the remainder and no explanation as to why I needed to pay for additional services. Usually TurboTax is convenient and easy to use but this year has been a disappointment.
Date published: 2022-02-11
Rated 5 out of 5 by from Super easy! It does everything for me. Highly recommended for everybody.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Awesome! To me, the Turbo-Tax application was easy and self-explanatory. I was encouraged all along the way with various pop-ups. At the end, a very nice lady looked through it and made sure that it all looked good....and like that....I am done!
Date published: 2022-02-11
Rated 5 out of 5 by from awesome turbo tax software makes it easy to file accurately
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is simplified yet thorough. This was my first year on this sight and found it much more user friendly than other sights I had used in the past. The additional help is readily available.
Date published: 2022-02-11
Rated 5 out of 5 by from Great program to use! Always very user friendly and helpful. I can get this done efficiently and always feel confident
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14332
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! Darlene was great. very easy to work with, and our situation wasn't "standard"
Date published: 2022-02-11
Rated 5 out of 5 by from love turbo every year goes well no problems and always can get help, like that i can pay for audit help
Date published: 2022-02-11
Rated 5 out of 5 by from Easy to use and helpful online agents Turbo Tax was very easy to use and have great agents.
Date published: 2022-02-11
Rated 5 out of 5 by from this was a great experience I did everything myself, and turbotax walks you through the entire process. Every document needed, it informs you, and it assess the risk of audit which is great!
Date published: 2022-02-11
Rated 1 out of 5 by from Bad advice and forced to pay for deluxe service? I called TurboTax support to resolve a question about IRA contributions. After speaking with someone, I thought I was reporting the correct value. Unfortunately this resulted in a penalty and I needed to contact two additional companies (Fidelity and my employer) to resolve the issue. However, it turns out that the advice I'd received from TurboTax was incorrect and no penalty would be issued. Then, as I went to file, I was prompted to pay for a service and the screen said it was because I paid excess social security tax and the free/basic version did not cover this. I have not seen this before, and there was no other option besides paying $100. I proceeded, and then was hit with an additional $50 fee for state filing for no apparent reason. Finally the total came out to nearly $200 with zero itemization for the remainder and no explanation as to why I needed to pay for additional services. Usually TurboTax is convenient and easy to use but this year has been a disappointment.
Date published: 2022-02-11
Rated 5 out of 5 by from Super easy! It does everything for me. Highly recommended for everybody.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Awesome! To me, the Turbo-Tax application was easy and self-explanatory. I was encouraged all along the way with various pop-ups. At the end, a very nice lady looked through it and made sure that it all looked good....and like that....I am done!
Date published: 2022-02-11
Rated 5 out of 5 by from awesome turbo tax software makes it easy to file accurately
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is simplified yet thorough. This was my first year on this sight and found it much more user friendly than other sights I had used in the past. The additional help is readily available.
Date published: 2022-02-11
Rated 5 out of 5 by from Great program to use! Always very user friendly and helpful. I can get this done efficiently and always feel confident
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14332