TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great I file with them every year they do wonderful work
Date published: 2022-02-13
Rated 5 out of 5 by from Thank you! Using TurboTax was fast, super easy, and amazing. My rep was very nice and thorough. Thank you so much!!❤️
Date published: 2022-02-13
Rated 2 out of 5 by from It was simple But the Unexpected Fees Is simple, is fast, no need to go nowhere. Howerver it went from FREE, to 39, to 89, to 128. So maybe Turbo tax should explain fees, but once i was at the end there was no turning back so i decided to submit and thats it. Other than that i DO recommend however ITS NOT FREE. So lets quit playing just tell people like myself that it aint free. SImple But Not Free.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is one of the Best I have used turbo tax for the last 7 years and they make it extremely easy to file my tax returns year after year.
Date published: 2022-02-13
Rated 5 out of 5 by from great,fast,efficient,mostly awsome!!! i love that you can take your time filling and if you get stuck someone is always there to chat help you if you leave the page when you get back just sign back in and everything is where you left off, to me thats one less frustration, filling at an office i always felt rushed and uncomfortable with questions being asked, thanks Turbo tax Geniouses for creating this platform ;-)
Date published: 2022-02-13
Rated 2 out of 5 by from Turbo Tax makes errors and forms are not available This year my experience with Turbo Tax dramatically changed. When I finished Federal return and program calculated my refund I noticed that after that It calculated and suggested for me to pay estimate tax this year. Why would I pay estimate tax if I got refund??? Secondary, my e-file was rejected 2 years in a row, because first year my AGI was under my husband SS who passed away. I had to make my return. This year is the same story: my AGI and SS doesn't match. Maybe it's time for Turbo Tax change verification method that e-file would be accepted? I can't file my state return because one of the forms would be only available on Turbo Tax on March 2, but it's freely available on State's website. I think it's my last year using Turbo Tax. They are not doing what they are promising: Quick and officiant return.
Date published: 2022-02-13
Rated 4 out of 5 by from Turbo Tax mi mejor aliado Me gusta La amabilidad y la paciencia de los expertos.
Date published: 2022-02-13
Rated 5 out of 5 by from easy and clear they have all the information to make your tax filling easy
Date published: 2022-02-13
Rated 4 out of 5 by from TurboTax is good I can't get me AGI because I let someone else do my taxs
Date published: 2022-02-13
Rated 5 out of 5 by from Easy to use Easy to use but will not allow me to file my state returns.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 14045
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great I file with them every year they do wonderful work
Date published: 2022-02-13
Rated 5 out of 5 by from Thank you! Using TurboTax was fast, super easy, and amazing. My rep was very nice and thorough. Thank you so much!!❤️
Date published: 2022-02-13
Rated 2 out of 5 by from It was simple But the Unexpected Fees Is simple, is fast, no need to go nowhere. Howerver it went from FREE, to 39, to 89, to 128. So maybe Turbo tax should explain fees, but once i was at the end there was no turning back so i decided to submit and thats it. Other than that i DO recommend however ITS NOT FREE. So lets quit playing just tell people like myself that it aint free. SImple But Not Free.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is one of the Best I have used turbo tax for the last 7 years and they make it extremely easy to file my tax returns year after year.
Date published: 2022-02-13
Rated 5 out of 5 by from great,fast,efficient,mostly awsome!!! i love that you can take your time filling and if you get stuck someone is always there to chat help you if you leave the page when you get back just sign back in and everything is where you left off, to me thats one less frustration, filling at an office i always felt rushed and uncomfortable with questions being asked, thanks Turbo tax Geniouses for creating this platform ;-)
Date published: 2022-02-13
Rated 2 out of 5 by from Turbo Tax makes errors and forms are not available This year my experience with Turbo Tax dramatically changed. When I finished Federal return and program calculated my refund I noticed that after that It calculated and suggested for me to pay estimate tax this year. Why would I pay estimate tax if I got refund??? Secondary, my e-file was rejected 2 years in a row, because first year my AGI was under my husband SS who passed away. I had to make my return. This year is the same story: my AGI and SS doesn't match. Maybe it's time for Turbo Tax change verification method that e-file would be accepted? I can't file my state return because one of the forms would be only available on Turbo Tax on March 2, but it's freely available on State's website. I think it's my last year using Turbo Tax. They are not doing what they are promising: Quick and officiant return.
Date published: 2022-02-13
Rated 4 out of 5 by from Turbo Tax mi mejor aliado Me gusta La amabilidad y la paciencia de los expertos.
Date published: 2022-02-13
Rated 5 out of 5 by from easy and clear they have all the information to make your tax filling easy
Date published: 2022-02-13
Rated 4 out of 5 by from TurboTax is good I can't get me AGI because I let someone else do my taxs
Date published: 2022-02-13
Rated 5 out of 5 by from Easy to use Easy to use but will not allow me to file my state returns.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 14045