TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Changes i dont like I been using turbotax for years this year you tried to charge me a $40 processing fee just to pay for my taxes with my taxes? Not happy about it!!!
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax could be improved with less clicking Sometimes I had to click through more than 2 screens of OK's, when 1 would certainly do. Perhaps have a NON IDIOTS version. It is a minor inconvenience, and I have used TT for 9 years now.
Date published: 2021-02-21
Rated 4 out of 5 by from TUBRO TAX MAKES THIS TIME OF YEAR SUPER EASY! Used this many times over the last 10 years. Been very helpful in the last years living abroad.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is the EASIEST I have no idea what i'm doing and this system and formatting is the easiest to understand for the 'dummies' who have no financial or business background
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is good. I did not engage with Turbo tax agent. I followed step by step.
Date published: 2021-02-21
Rated 5 out of 5 by from Fast and Easy Have used TurboTax for the past 8 years. East to follow format. Anticipates questions you may have with informational boxes. This year I had a question and used the chat feature to talk with a specialist. They were well informed and knew just where I could find my answer. Turbo Tax makes filing taxes a painless experience.
Date published: 2021-02-21
Rated 4 out of 5 by from exelente ecelente servicio pude hacer mis impuestos........
Date published: 2021-02-21
Rated 5 out of 5 by from Great service and tool all in all Website interface was easy to use. I selected the 90 dollar deluxe version (not full service) and our first rep, Jon was amazing! He was the most patient. Lacey was really nice as well but was unsure on couple of questions I had for her. Last but not least, Sterling resolved my issue and answered all my questions, but I could sense slight impatience when speaking to him. Nonetheless, all of them helped me and I was able to file. Total cost coming up to 180.00. 90 for the deluxe package, 50 for state, and 40 for the additional processing fee.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Fast And Easy Took a little longer than I expected but they do cover all bases
Date published: 2021-02-21
Rated 4 out of 5 by from Been using it for years My husband and I used to go to a tax preparer for our taxes. But one year, I decided to use Turbo Tax online and have been using them ever since. It's so easy to use and I'm getting the same results and paying way less that than if I'd gone to a tax preparer.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13994
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Changes i dont like I been using turbotax for years this year you tried to charge me a $40 processing fee just to pay for my taxes with my taxes? Not happy about it!!!
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax could be improved with less clicking Sometimes I had to click through more than 2 screens of OK's, when 1 would certainly do. Perhaps have a NON IDIOTS version. It is a minor inconvenience, and I have used TT for 9 years now.
Date published: 2021-02-21
Rated 4 out of 5 by from TUBRO TAX MAKES THIS TIME OF YEAR SUPER EASY! Used this many times over the last 10 years. Been very helpful in the last years living abroad.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is the EASIEST I have no idea what i'm doing and this system and formatting is the easiest to understand for the 'dummies' who have no financial or business background
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is good. I did not engage with Turbo tax agent. I followed step by step.
Date published: 2021-02-21
Rated 5 out of 5 by from Fast and Easy Have used TurboTax for the past 8 years. East to follow format. Anticipates questions you may have with informational boxes. This year I had a question and used the chat feature to talk with a specialist. They were well informed and knew just where I could find my answer. Turbo Tax makes filing taxes a painless experience.
Date published: 2021-02-21
Rated 4 out of 5 by from exelente ecelente servicio pude hacer mis impuestos........
Date published: 2021-02-21
Rated 5 out of 5 by from Great service and tool all in all Website interface was easy to use. I selected the 90 dollar deluxe version (not full service) and our first rep, Jon was amazing! He was the most patient. Lacey was really nice as well but was unsure on couple of questions I had for her. Last but not least, Sterling resolved my issue and answered all my questions, but I could sense slight impatience when speaking to him. Nonetheless, all of them helped me and I was able to file. Total cost coming up to 180.00. 90 for the deluxe package, 50 for state, and 40 for the additional processing fee.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Fast And Easy Took a little longer than I expected but they do cover all bases
Date published: 2021-02-21
Rated 4 out of 5 by from Been using it for years My husband and I used to go to a tax preparer for our taxes. But one year, I decided to use Turbo Tax online and have been using them ever since. It's so easy to use and I'm getting the same results and paying way less that than if I'd gone to a tax preparer.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13994