TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Love It Was getting ready to file through the IRS website, and then swapped to TurboTax. They found and EIC I had not been aware of, and helped get me the money back I deserved! Thank you TurboTax.
Date published: 2021-02-20
Rated 2 out of 5 by from Trouble with State Return - too many errors TurboTax business has errors for AZ causing rejections. No problem with Federal but AZ state checks incorrect boxes and causes rejections. Need to fix AZ
Date published: 2021-02-20
Rated 2 out of 5 by from Software error caused state return to be rejected State return was rejected due to a software error. Dissatisfied with the deceptive pricing model.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax makes taxes easy. TurboTax helps me get to my refund with no hassle and provides many help suggestions for updated tax codes.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome So easy to use. Very user friendly for people who are not computer savvy
Date published: 2021-02-20
Rated 5 out of 5 by from Great robust sofrware. Been using for years. Gets easier every year. Highly recommend.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is AWESOME! Turbo Tax makes everything so easy and convenient! I also appreciate the Live Help. This is a great way to be reassured that I am filing my taxes correctly.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so easy to use! I really like using Turbo Tax because the software is very intuitive and easy to understand. I was able to find deductions that I would not have thought of on my own. The help topic feature was very helpful.
Date published: 2021-02-20
Rated 3 out of 5 by from 7202 Form was annoying So I clicked no for the 7202 Form and it put the form on my taxes as no but then it would not let me efile. I finally found the secret tax tools tab and was able to fix it but it was frustrating for a few weeks. Other than that everything well really well as per normal. I have used you for a long time and having everything in one place is always good. Thank you
Date published: 2021-02-20
Rated 1 out of 5 by from Disappointed I felt that in order to finish filing I had no other choice but to upgrade to deluxe - would not let me use the free filing - even though by moving to deluxe not difference in refund - I will try another source next year -
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13990
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love It Was getting ready to file through the IRS website, and then swapped to TurboTax. They found and EIC I had not been aware of, and helped get me the money back I deserved! Thank you TurboTax.
Date published: 2021-02-20
Rated 2 out of 5 by from Trouble with State Return - too many errors TurboTax business has errors for AZ causing rejections. No problem with Federal but AZ state checks incorrect boxes and causes rejections. Need to fix AZ
Date published: 2021-02-20
Rated 2 out of 5 by from Software error caused state return to be rejected State return was rejected due to a software error. Dissatisfied with the deceptive pricing model.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax makes taxes easy. TurboTax helps me get to my refund with no hassle and provides many help suggestions for updated tax codes.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome So easy to use. Very user friendly for people who are not computer savvy
Date published: 2021-02-20
Rated 5 out of 5 by from Great robust sofrware. Been using for years. Gets easier every year. Highly recommend.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is AWESOME! Turbo Tax makes everything so easy and convenient! I also appreciate the Live Help. This is a great way to be reassured that I am filing my taxes correctly.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so easy to use! I really like using Turbo Tax because the software is very intuitive and easy to understand. I was able to find deductions that I would not have thought of on my own. The help topic feature was very helpful.
Date published: 2021-02-20
Rated 3 out of 5 by from 7202 Form was annoying So I clicked no for the 7202 Form and it put the form on my taxes as no but then it would not let me efile. I finally found the secret tax tools tab and was able to fix it but it was frustrating for a few weeks. Other than that everything well really well as per normal. I have used you for a long time and having everything in one place is always good. Thank you
Date published: 2021-02-20
Rated 1 out of 5 by from Disappointed I felt that in order to finish filing I had no other choice but to upgrade to deluxe - would not let me use the free filing - even though by moving to deluxe not difference in refund - I will try another source next year -
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13990