TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Makes it easy Step by step makes filing your taxes easy! Love that last years info is there for comparison.
Date published: 2021-02-20
Rated 5 out of 5 by from Very simple and time effective Very helpful tax representative. Fast and easy, I will definitely use them again next year
Date published: 2021-02-20
Rated 5 out of 5 by from great but am i do it right need chek I made it the first time I need somebody to check my files. after that should be sent IRS
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to get in touch with Tax when needed When I was not sure of something, I would call TurboTax and the would call me back and assist me with the problem. Awesome personnel, very experienced and knowledgeable.
Date published: 2021-02-20
Rated 5 out of 5 by from Pleased with TurboTax Have used Turbo Tax for our taxes for many, many years. Easy to use.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is Easy to Deal With I didn't fill out my files correctly and their help was easy to deal with, straight to the point, and helped me fix my issues.
Date published: 2021-02-20
Rated 1 out of 5 by from HORRIBLE EXPERIENCE TOOK FOREVER, OVER CHARGED AND SO FRUSTRATED WITH THE WHOLE EXPERIENCE
Date published: 2021-02-20
Rated 1 out of 5 by from TurboTax software has multiple problems The program kept generating the same error code at e-file and it took 8 different interactions with live "help" to resolve it. Under guidance of live-help I had to delete and re-enter both federal and state forms twice. Our taxes were simple yet the software kept rejecting them. The 8th live-help person to assist me told me that this was an issue that TurboTax was working on and that I just had to delete and re-enter both federal and state for a third time and try again. He walked me through it and it finally worked. Time to find a new tax filing company.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo Tax is AWSOME! Turbo Tax has been an amazing tool for me as a self-employed business owner.
Date published: 2021-02-20
Rated 5 out of 5 by from it works what can i say it works and its super easy to use so why not.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13939
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes it easy Step by step makes filing your taxes easy! Love that last years info is there for comparison.
Date published: 2021-02-20
Rated 5 out of 5 by from Very simple and time effective Very helpful tax representative. Fast and easy, I will definitely use them again next year
Date published: 2021-02-20
Rated 5 out of 5 by from great but am i do it right need chek I made it the first time I need somebody to check my files. after that should be sent IRS
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to get in touch with Tax when needed When I was not sure of something, I would call TurboTax and the would call me back and assist me with the problem. Awesome personnel, very experienced and knowledgeable.
Date published: 2021-02-20
Rated 5 out of 5 by from Pleased with TurboTax Have used Turbo Tax for our taxes for many, many years. Easy to use.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is Easy to Deal With I didn't fill out my files correctly and their help was easy to deal with, straight to the point, and helped me fix my issues.
Date published: 2021-02-20
Rated 1 out of 5 by from HORRIBLE EXPERIENCE TOOK FOREVER, OVER CHARGED AND SO FRUSTRATED WITH THE WHOLE EXPERIENCE
Date published: 2021-02-20
Rated 1 out of 5 by from TurboTax software has multiple problems The program kept generating the same error code at e-file and it took 8 different interactions with live "help" to resolve it. Under guidance of live-help I had to delete and re-enter both federal and state forms twice. Our taxes were simple yet the software kept rejecting them. The 8th live-help person to assist me told me that this was an issue that TurboTax was working on and that I just had to delete and re-enter both federal and state for a third time and try again. He walked me through it and it finally worked. Time to find a new tax filing company.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo Tax is AWSOME! Turbo Tax has been an amazing tool for me as a self-employed business owner.
Date published: 2021-02-20
Rated 5 out of 5 by from it works what can i say it works and its super easy to use so why not.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13939