TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from turbo tax was excellant the turbo tax system tools was easy and fast, self explanatory
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is Awesome Always Turbotax continues to be one of the best products out at the moment. It has been a leader in helping everyone complete their taxes, especially those who serve in the military. I really appreciate this company and their contribution overall. It continues to be a pleasant experience annually.
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is supper easy to use and gives you step. TurboTax is amazing. Super easy to file they go step by step and you can even upload your W-2 in a pdf and if fills in everything for you. It’s hard to mess things up with TurboTax.
Date published: 2021-02-13
Rated 5 out of 5 by from Ihad shhort form so faily easy for me i have been using turbo for years. pretty best one out there
Date published: 2021-02-13
Rated 1 out of 5 by from Ugh. Filing taxes is never fun, but until this year Turbotax made it relatively easy. This year I wasted several hours of my life trying to understand why the transmission wouldn't go through. I was only given some vague explanation about an issue with one of the formats. What does that even mean? What is the issue exactly? I redid my returns, attempted to file, got the same error message. Started all over again. Had the same issue. I swear I did this, like, 17 times. I will say I was assisted by a very polite and patient rep; however, she really didn't know what the problem was either. And that was last weekend just before I needed to put this issue aside for a week before I lost it. You want to know what I finally figured out? The very simple and fixable reason why I was having this issue? It's because I started my federal filing by choosing the free option, but had to upgrade to Deluxe due to a tax situation. Somehow I only paid $40, not $80, like I should have to file both returns. Once again I deleted my state return, started all over again and was able to pay the additional fee. Guess what? It worked! Turbotax, with as much as you try to make the filing process seamless and smooth, it seems like your software should have been able to provide a better explanation about why I was having an issue. I literally received the check mark in a green circle over and over and over again. Was told EVERYTHING looked good over and over and over again. But there was one small detail that was holding everything up. Why couldn't Turbotax just tell me that in the first place????
Date published: 2021-02-13
Rated 5 out of 5 by from Very very easy to file with turbo tax I can’t believe it’s that easy and so easy that monkey can file his own taxes
Date published: 2021-02-13
Rated 5 out of 5 by from great service I love the ease of using this service and will recommend to others,
Date published: 2021-02-13
Rated 5 out of 5 by from Great help Had one date mistake got rejected and TT helped identify and fix
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is awesome They are very quick and very helpful in walking a person through the system
Date published: 2021-02-13
Rated 3 out of 5 by from TurboTax got expensive it was good. and fast glad that they added the live chat if needed.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 13937
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax was excellant the turbo tax system tools was easy and fast, self explanatory
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is Awesome Always Turbotax continues to be one of the best products out at the moment. It has been a leader in helping everyone complete their taxes, especially those who serve in the military. I really appreciate this company and their contribution overall. It continues to be a pleasant experience annually.
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is supper easy to use and gives you step. TurboTax is amazing. Super easy to file they go step by step and you can even upload your W-2 in a pdf and if fills in everything for you. It’s hard to mess things up with TurboTax.
Date published: 2021-02-13
Rated 5 out of 5 by from Ihad shhort form so faily easy for me i have been using turbo for years. pretty best one out there
Date published: 2021-02-13
Rated 1 out of 5 by from Ugh. Filing taxes is never fun, but until this year Turbotax made it relatively easy. This year I wasted several hours of my life trying to understand why the transmission wouldn't go through. I was only given some vague explanation about an issue with one of the formats. What does that even mean? What is the issue exactly? I redid my returns, attempted to file, got the same error message. Started all over again. Had the same issue. I swear I did this, like, 17 times. I will say I was assisted by a very polite and patient rep; however, she really didn't know what the problem was either. And that was last weekend just before I needed to put this issue aside for a week before I lost it. You want to know what I finally figured out? The very simple and fixable reason why I was having this issue? It's because I started my federal filing by choosing the free option, but had to upgrade to Deluxe due to a tax situation. Somehow I only paid $40, not $80, like I should have to file both returns. Once again I deleted my state return, started all over again and was able to pay the additional fee. Guess what? It worked! Turbotax, with as much as you try to make the filing process seamless and smooth, it seems like your software should have been able to provide a better explanation about why I was having an issue. I literally received the check mark in a green circle over and over and over again. Was told EVERYTHING looked good over and over and over again. But there was one small detail that was holding everything up. Why couldn't Turbotax just tell me that in the first place????
Date published: 2021-02-13
Rated 5 out of 5 by from Very very easy to file with turbo tax I can’t believe it’s that easy and so easy that monkey can file his own taxes
Date published: 2021-02-13
Rated 5 out of 5 by from great service I love the ease of using this service and will recommend to others,
Date published: 2021-02-13
Rated 5 out of 5 by from Great help Had one date mistake got rejected and TT helped identify and fix
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is awesome They are very quick and very helpful in walking a person through the system
Date published: 2021-02-13
Rated 3 out of 5 by from TurboTax got expensive it was good. and fast glad that they added the live chat if needed.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 13937