TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Long time user Easy to understand, easy directions to follow, good questions.
Date published: 2022-02-12
Rated 5 out of 5 by from Easy to fill out and affordable I've always been afraid to use TurboTax because I thought it would be too hard for me. I took a chance because I was tired of paying a popular chain tax preparation company to do mine for me. I'm happy I did. I feel confident and I was even able to chat with a professional to assure myself that I did something right.
Date published: 2022-02-12
Rated 5 out of 5 by from Excellent Has always worked well for me, very user-friendly and understandable. Extremely efficient!
Date published: 2022-02-12
Rated 2 out of 5 by from Just Fine The process was easy but I seriously did not appreciate being backed into paying $200 dollars when I thought it would be free to use. It made sure there was no way for me to finish filing without paying and wouldn't let me go back. I couldn't file for free though I have no idea why. TurboTax be more transparent before you force people into paying for your product if you offer it for "free."
Date published: 2022-02-12
Rated 5 out of 5 by from Complete and easy Turbo Tax is easy to use and covers all the bases.
Date published: 2022-02-12
Rated 5 out of 5 by from Awesome Yes turbo test was very very good and it was my first time and I did it very good job
Date published: 2022-02-12
Rated 5 out of 5 by from Always go with TurboTax Best and easiest way to do taxes. I've used them since I've started doing my own taxes.
Date published: 2022-02-12
Rated 4 out of 5 by from Prechecks needed After back and forth on fixing issues, it was a realization that my Intuit account information was outdated. I was not aware and answered all questions as honest and correct as possible, though was defaulted to some selections such as still being married even though I filed as Single. Inform customers that Single and Divorced are two separate things even after years down the road. Please insert Re-verification of Intuit account information prior to processing tax returns so as to not file incorrectly. All of this was customer error.
Date published: 2022-02-12
Rated 5 out of 5 by from Loved TurboTax! TurboTax was so easy to use and if I had any questions I could get them answered almost immediately.
Date published: 2022-02-12
Rated 5 out of 5 by from First Time Taxes This was my first time filing my taxes and Turbo Taxes made it quick and easy!
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13937
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Long time user Easy to understand, easy directions to follow, good questions.
Date published: 2022-02-12
Rated 5 out of 5 by from Easy to fill out and affordable I've always been afraid to use TurboTax because I thought it would be too hard for me. I took a chance because I was tired of paying a popular chain tax preparation company to do mine for me. I'm happy I did. I feel confident and I was even able to chat with a professional to assure myself that I did something right.
Date published: 2022-02-12
Rated 5 out of 5 by from Excellent Has always worked well for me, very user-friendly and understandable. Extremely efficient!
Date published: 2022-02-12
Rated 2 out of 5 by from Just Fine The process was easy but I seriously did not appreciate being backed into paying $200 dollars when I thought it would be free to use. It made sure there was no way for me to finish filing without paying and wouldn't let me go back. I couldn't file for free though I have no idea why. TurboTax be more transparent before you force people into paying for your product if you offer it for "free."
Date published: 2022-02-12
Rated 5 out of 5 by from Complete and easy Turbo Tax is easy to use and covers all the bases.
Date published: 2022-02-12
Rated 5 out of 5 by from Awesome Yes turbo test was very very good and it was my first time and I did it very good job
Date published: 2022-02-12
Rated 5 out of 5 by from Always go with TurboTax Best and easiest way to do taxes. I've used them since I've started doing my own taxes.
Date published: 2022-02-12
Rated 4 out of 5 by from Prechecks needed After back and forth on fixing issues, it was a realization that my Intuit account information was outdated. I was not aware and answered all questions as honest and correct as possible, though was defaulted to some selections such as still being married even though I filed as Single. Inform customers that Single and Divorced are two separate things even after years down the road. Please insert Re-verification of Intuit account information prior to processing tax returns so as to not file incorrectly. All of this was customer error.
Date published: 2022-02-12
Rated 5 out of 5 by from Loved TurboTax! TurboTax was so easy to use and if I had any questions I could get them answered almost immediately.
Date published: 2022-02-12
Rated 5 out of 5 by from First Time Taxes This was my first time filing my taxes and Turbo Taxes made it quick and easy!
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13937