TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Very Good Form 10MJV95-A Was not needed to fill out each month when each month is the same for all twelve months all three entries for each month. When all you that was required were the totals. Three entries are much more productive than entering 36 to come to the same conclusion.
Date published: 2022-02-24
Rated 5 out of 5 by from Another Year Done Process was well organized and easy to follow. Software is user friendly.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is helpful & thorough Turbo Tax was helpful & thorough. It was easy to follow along.
Date published: 2022-02-24
Rated 5 out of 5 by from Good help in the chat Everything made easy with wonderful help from Shannon and Jan.
Date published: 2022-02-24
Rated 1 out of 5 by from Corporate Unfortunately while this is convenient i will never use it again. Like so many things corporate this has become way too profit driven. All the upgrades and add-ons get in the way. I was also very disappointed when I payed for a feature I did not intend to pay for nor to I remember ever being asked to select or de-select this option. Companies are allowed to seek profits. Its the only reason we have this service. However, I feel this service has become a profit making exercise instead of a product meant to actually help people.
Date published: 2022-02-24
Rated 5 out of 5 by from Easy to use the help topics were excellent in helping get correct answers to questions for completion
Date published: 2022-02-24
Rated 5 out of 5 by from Easy Peasy It's so easy. I love the questions placed in simple terms so I can understand them. Yes and No questions - Love them. These Yes/No questions help guide or skip over situations that do not pertain to me, but also gives me tabs to review them if I feel the need. And as corny as it may seem - I love the "Hey Doing a great Job!" statements along the way. Taxes are overwhelming. Thank you for making it not so.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax saves me again! Second year with turbo tax and I love it!! As a single female I have enough stress with work and I am in school, never seems to be enough time in the day to get everything done! Thanks to turbo tax i already filed early! And it’s completely stress free! Plus I got more in my return then I thought I would have! Thank you turbo tax!! See you next year!!
Date published: 2022-02-24
Rated 5 out of 5 by from Great Great fast easy when do I get my money people will it be soon
Date published: 2022-02-24
Rated 4 out of 5 by from It works great Very simple to use , recommend to anyone who isn’t sure where to file
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 13912
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very Good Form 10MJV95-A Was not needed to fill out each month when each month is the same for all twelve months all three entries for each month. When all you that was required were the totals. Three entries are much more productive than entering 36 to come to the same conclusion.
Date published: 2022-02-24
Rated 5 out of 5 by from Another Year Done Process was well organized and easy to follow. Software is user friendly.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is helpful & thorough Turbo Tax was helpful & thorough. It was easy to follow along.
Date published: 2022-02-24
Rated 5 out of 5 by from Good help in the chat Everything made easy with wonderful help from Shannon and Jan.
Date published: 2022-02-24
Rated 1 out of 5 by from Corporate Unfortunately while this is convenient i will never use it again. Like so many things corporate this has become way too profit driven. All the upgrades and add-ons get in the way. I was also very disappointed when I payed for a feature I did not intend to pay for nor to I remember ever being asked to select or de-select this option. Companies are allowed to seek profits. Its the only reason we have this service. However, I feel this service has become a profit making exercise instead of a product meant to actually help people.
Date published: 2022-02-24
Rated 5 out of 5 by from Easy to use the help topics were excellent in helping get correct answers to questions for completion
Date published: 2022-02-24
Rated 5 out of 5 by from Easy Peasy It's so easy. I love the questions placed in simple terms so I can understand them. Yes and No questions - Love them. These Yes/No questions help guide or skip over situations that do not pertain to me, but also gives me tabs to review them if I feel the need. And as corny as it may seem - I love the "Hey Doing a great Job!" statements along the way. Taxes are overwhelming. Thank you for making it not so.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax saves me again! Second year with turbo tax and I love it!! As a single female I have enough stress with work and I am in school, never seems to be enough time in the day to get everything done! Thanks to turbo tax i already filed early! And it’s completely stress free! Plus I got more in my return then I thought I would have! Thank you turbo tax!! See you next year!!
Date published: 2022-02-24
Rated 5 out of 5 by from Great Great fast easy when do I get my money people will it be soon
Date published: 2022-02-24
Rated 4 out of 5 by from It works great Very simple to use , recommend to anyone who isn’t sure where to file
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 13912