TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Help is unhelpful. These "Live Experts" did not help me with my questions
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes it so easy that anyone with a computer can correctly file their return.
Date published: 2021-02-24
Rated 5 out of 5 by from great service good experience, great service, convenient, thats why I'm a return customer
Date published: 2021-02-24
Rated 5 out of 5 by from quick and easy first time using turbo tax, easy to navigate. rep that helped me with an issue was very knowledgeable and nice
Date published: 2021-02-24
Rated 5 out of 5 by from Very good service I have used free edition and helped alot. Thank you.
Date published: 2021-02-24
Rated 4 out of 5 by from certain scenarios was hard to find. I sold an investment home I held a few days less than 1 yr. I had to file it in investment. I had the 1099s from the tittle insurance, the form only ask me how much I sold, and how much it cost me in total, very simple; it did not ask for account number or the agency TIN; i think the IRS properly would ask me about it later. the stock trade review is not error proof neither : trade with zero gain or lost and zero disallowed was flagged and I had to delete it to get through with the review, took me few hours to figure out.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Service System is easy to navigate through and a lot of helpful information
Date published: 2021-02-24
Rated 4 out of 5 by from TurboTax Does The Job Had speak with 2 Ttax Live agents (I was reading too much into a few things & needed direction)! Both were fantastic & explained everything, nicely!
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy It only took about 25 min to get everything done. That is all I have to say!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was great The instructions were pretty easy to follow and I was glad
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 13861
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Help is unhelpful. These "Live Experts" did not help me with my questions
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes it so easy that anyone with a computer can correctly file their return.
Date published: 2021-02-24
Rated 5 out of 5 by from great service good experience, great service, convenient, thats why I'm a return customer
Date published: 2021-02-24
Rated 5 out of 5 by from quick and easy first time using turbo tax, easy to navigate. rep that helped me with an issue was very knowledgeable and nice
Date published: 2021-02-24
Rated 5 out of 5 by from Very good service I have used free edition and helped alot. Thank you.
Date published: 2021-02-24
Rated 4 out of 5 by from certain scenarios was hard to find. I sold an investment home I held a few days less than 1 yr. I had to file it in investment. I had the 1099s from the tittle insurance, the form only ask me how much I sold, and how much it cost me in total, very simple; it did not ask for account number or the agency TIN; i think the IRS properly would ask me about it later. the stock trade review is not error proof neither : trade with zero gain or lost and zero disallowed was flagged and I had to delete it to get through with the review, took me few hours to figure out.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Service System is easy to navigate through and a lot of helpful information
Date published: 2021-02-24
Rated 4 out of 5 by from TurboTax Does The Job Had speak with 2 Ttax Live agents (I was reading too much into a few things & needed direction)! Both were fantastic & explained everything, nicely!
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy It only took about 25 min to get everything done. That is all I have to say!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was great The instructions were pretty easy to follow and I was glad
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 13861