TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Not Too Shabby!! Worked out for me! I love it.. ! GOOD ! Really good good!
Date published: 2021-02-20
Rated 4 out of 5 by from great program it is the best so far I would recommend it to all my friends and family
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so easy to use No help was needed. The prompts were easy to understand.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax easy to use Turbo Tax was great. Easy to use and understand. Will use again.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax, the awesome way to do taxes!! I wasn't live at all and it was still a breeze to do my taxes!! I had less trouble doing my taxes this year with Turbo Tax than I could have ever imagined. With income, unemployment, sale of house, and stimulus money filing was a breeze!! Thank Heaven's for the easy navigation through all that stuff, even though I still had to pay taxes, Turbo Tax was a blessing!!
Date published: 2021-02-20
Rated 5 out of 5 by from Helpful but live chat service is not up to par I had a really complicated tax year and knew I would end up needing help. I first went to the live chat service and asked a few questions. This person who I spoke with was NOT helpful whatsoever. Sent several confusing messages with misleading information that was ultimately the wrong information. Took extremely long between answers and wasted a lot of my time. I finally gave up and requested a phone call, and that tax expert, Alta, was very helpful and kind.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome experience This year Turbo Tax was better than ever. Really smooth with the Covid-19 situation. Keep up the great product.
Date published: 2021-02-20
Rated 5 out of 5 by from So helpful! It's been a couple of years I've used TurboTax. Pretty straight forward, and I feel secure. This year was hectic and involved too many different things I wasn't accustom to (ie. gig work, unemployment, etc.). LaShonda saved the day in answering my questions. Lifted the frustration off my shoulders. I will continue to use them!
Date published: 2021-02-20
Rated 3 out of 5 by from It gets the job done, but could be better It works, but the imports are not reliable and I often have to manually correct / enter data. Also, it is annoying that you make me click selections in drop-downs instead of allowing me to tab, arrow-down, and tab out with the desired selection.
Date published: 2021-02-20
Rated 1 out of 5 by from always automatically sighs you up for premium fee rough , just wanted a better price , and was directed that i would have to start my 2 hours of work all over again to change my price , ouch
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13795
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Not Too Shabby!! Worked out for me! I love it.. ! GOOD ! Really good good!
Date published: 2021-02-20
Rated 4 out of 5 by from great program it is the best so far I would recommend it to all my friends and family
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so easy to use No help was needed. The prompts were easy to understand.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax easy to use Turbo Tax was great. Easy to use and understand. Will use again.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax, the awesome way to do taxes!! I wasn't live at all and it was still a breeze to do my taxes!! I had less trouble doing my taxes this year with Turbo Tax than I could have ever imagined. With income, unemployment, sale of house, and stimulus money filing was a breeze!! Thank Heaven's for the easy navigation through all that stuff, even though I still had to pay taxes, Turbo Tax was a blessing!!
Date published: 2021-02-20
Rated 5 out of 5 by from Helpful but live chat service is not up to par I had a really complicated tax year and knew I would end up needing help. I first went to the live chat service and asked a few questions. This person who I spoke with was NOT helpful whatsoever. Sent several confusing messages with misleading information that was ultimately the wrong information. Took extremely long between answers and wasted a lot of my time. I finally gave up and requested a phone call, and that tax expert, Alta, was very helpful and kind.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome experience This year Turbo Tax was better than ever. Really smooth with the Covid-19 situation. Keep up the great product.
Date published: 2021-02-20
Rated 5 out of 5 by from So helpful! It's been a couple of years I've used TurboTax. Pretty straight forward, and I feel secure. This year was hectic and involved too many different things I wasn't accustom to (ie. gig work, unemployment, etc.). LaShonda saved the day in answering my questions. Lifted the frustration off my shoulders. I will continue to use them!
Date published: 2021-02-20
Rated 3 out of 5 by from It gets the job done, but could be better It works, but the imports are not reliable and I often have to manually correct / enter data. Also, it is annoying that you make me click selections in drop-downs instead of allowing me to tab, arrow-down, and tab out with the desired selection.
Date published: 2021-02-20
Rated 1 out of 5 by from always automatically sighs you up for premium fee rough , just wanted a better price , and was directed that i would have to start my 2 hours of work all over again to change my price , ouch
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13795