TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from 8 years of fidelity I have been using this program for filling my taxes. As a foreign citizen, this is a very easy and comprehensible way to do my taxes.
Date published: 2021-02-20
Rated 1 out of 5 by from Terrible for 2020 tax year. Bugs and glitches Been using turbo tax for years. Had i not already paid for turbo tax i would of went to a different software this year. Apparently there is a common issue when filling taxes that skips the state payment and causes a unable to efile. Rep on phone says to delete state forms and re-do. Well in doing this it completely jacked up our federal inputs, that we had to start over. Went all the way through, clicked review, and all of sudden there are random numbers in our federal inputs. 3rd time of having to input all of information into turbo tax. I'm really scared even after reviewing there are some bogus numbers or missing stuff due to these glitches. Reading comments on the help page seems like we arent the only ones having this issue.
Date published: 2021-02-20
Rated 5 out of 5 by from Wonderful We've used TurboTax for 7 years in a row and have never had a problem. Quick and easy to use.
Date published: 2021-02-20
Rated 2 out of 5 by from This Year’s Version is Super Buggie It makes things easier, no doubt, but this year was quite frustrating because it’s so buggie. After filling everything out, it was getting the addresses wrong, mix and matching them between different W-2s, and it kept wanting me to add a School District Tax, for which I have none
Date published: 2021-02-20
Rated 5 out of 5 by from Great job My bad. I had to go back because I use a wrong number. My fault. But you walked me through it again and I correct my error. Thanks
Date published: 2021-02-20
Rated 5 out of 5 by from Super helpful I'm doing my taxes for myself for the first time this year and I was a little nervous. TurboTax had a lot of helpful foot notes and links that further explained things so that I could get this done right.
Date published: 2021-02-20
Rated 4 out of 5 by from turbo tax good Turbo tax business, that started using well over 20 years ago, is no longer for the novice as it was at one time
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and easy It's quick and asking you all the questions you need to get the best refund for you.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is easy and secure easy to use even for computer illiterate. Has examples for most situations. Lets you stop and save your work. So you can do taxes at your leisure.
Date published: 2021-02-20
Rated 5 out of 5 by from Love TurboTax!!! The live expert helped me with all my tax questions and concerns and actually walked me through my entire tax filing process. Thanks TurboTax!!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13756
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from 8 years of fidelity I have been using this program for filling my taxes. As a foreign citizen, this is a very easy and comprehensible way to do my taxes.
Date published: 2021-02-20
Rated 1 out of 5 by from Terrible for 2020 tax year. Bugs and glitches Been using turbo tax for years. Had i not already paid for turbo tax i would of went to a different software this year. Apparently there is a common issue when filling taxes that skips the state payment and causes a unable to efile. Rep on phone says to delete state forms and re-do. Well in doing this it completely jacked up our federal inputs, that we had to start over. Went all the way through, clicked review, and all of sudden there are random numbers in our federal inputs. 3rd time of having to input all of information into turbo tax. I'm really scared even after reviewing there are some bogus numbers or missing stuff due to these glitches. Reading comments on the help page seems like we arent the only ones having this issue.
Date published: 2021-02-20
Rated 5 out of 5 by from Wonderful We've used TurboTax for 7 years in a row and have never had a problem. Quick and easy to use.
Date published: 2021-02-20
Rated 2 out of 5 by from This Year’s Version is Super Buggie It makes things easier, no doubt, but this year was quite frustrating because it’s so buggie. After filling everything out, it was getting the addresses wrong, mix and matching them between different W-2s, and it kept wanting me to add a School District Tax, for which I have none
Date published: 2021-02-20
Rated 5 out of 5 by from Great job My bad. I had to go back because I use a wrong number. My fault. But you walked me through it again and I correct my error. Thanks
Date published: 2021-02-20
Rated 5 out of 5 by from Super helpful I'm doing my taxes for myself for the first time this year and I was a little nervous. TurboTax had a lot of helpful foot notes and links that further explained things so that I could get this done right.
Date published: 2021-02-20
Rated 4 out of 5 by from turbo tax good Turbo tax business, that started using well over 20 years ago, is no longer for the novice as it was at one time
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and easy It's quick and asking you all the questions you need to get the best refund for you.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is easy and secure easy to use even for computer illiterate. Has examples for most situations. Lets you stop and save your work. So you can do taxes at your leisure.
Date published: 2021-02-20
Rated 5 out of 5 by from Love TurboTax!!! The live expert helped me with all my tax questions and concerns and actually walked me through my entire tax filing process. Thanks TurboTax!!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13756